Unbranded Peyton Flagstone Firepit Kit Project

Great blocks for retaining

These are great blocks but be very careful of Lowe’s in Grandville, MI. Because if you order these they will charge you for them, and she. You pick them up the associate will give you the smaller less expensive version BUT still charge you for the correct ordered product.

Delivered Wrong Pavers…took a HOURS to correct

Product was fine, but Lowe’s delivered wrong pavers at first. I called the store and they picked up wrong items fairly soon. They would not schedule correct items or refund money. Took me several phone calls to local store, just to get a live person and they said someone would call me back. After 2 days, I finally called the 1-800 number, which took several trys to get a live agent who then called the store to clarify. What a nightmare on customer service.

Great Customer Service!

Two pallets of pavers were delivered and placed exactly where I requested, which made the project much easier from the start. Although the driver was running a little behind schedule, the communication throughout the process was outstanding. I received multiple updates regarding the delivery status and estimated arrival time, so I always knew what to expect. The driver was professional, courteous, and took the time to ensure the pallets were positioned correctly. The proactive communication eli...

Lowes is a total failure

I waited 3 weeks for the delivery. I was told I would receive compensation for having to wait, but I had to wait till my order was delivered. So I waited, and waited. First i ordered with London, ky and they canceled delivery many times, so I canceled the order and ordered with danville, ky lowes. Danville lowes delivered the wrong products. I asked for compensation since my order was finally delivered. I asked for the amount of the delivery fee, and i will take care of the discrepancy from the ...

Staff was excellent

Very helpful team helped me with selection and loading a large order of wall blocks. Excellent team and Lowe’s location

Beautiful Landscaping Stones

These are very easy to work with and many people in my neighborhood comment on how great they look. They are a nice, natural color.

recommend the product but not the delivery

I'm a double amputee who lives on a very steep piece of land. The 2 delivery guys rolled up in a car and tossed the blocks into the yard on the hill. Not on the flat street. Not at the top of the driveway as I requested. I had to drive down on my car and toss 29 concrete blocks into the backseat while trying to balance standing on a very steep incline. I am a very loyal Lowe's customer and don't ask for much. This was beyond ridiculous! On a brighter note, the blocks are fine. My stumps, though,...

"Get Delivery" - Absolutely Horrible Experience

Apparently Lowes has jumped on the "3rd Party" delivery bandwagon which unfortunately resulted in my worst experience ever as a regular Lowes customer. I expect the same customer service from the start of purchase to product in-hand and Lowes is forfeiting "last mile" responsibility and handing it to a company that does not care about the store, the product, or the customer. My order was late, the quantity was wrong and colors were incorrect. Had the delivery been handled by a Lowes associate ...

I received 4 blocks of a different color!

I ordered 10 blocks in color Sandhill 4.0-in H x 11.2-in L x 6.0-in D Flagstone Sand hill Concrete Retaining wall block. Those were loaded onto my vehicle and I did not see them until I got home. Imagine my surprise when I started downloading them and 4 out of 10 were a different color (reddish with charcoal streaks). I am not returning back to the store, and waste time and gas for a mistake done in your store. Please contact me to discuss how this can be fixed. Thanks.

Very Bad Bulk Pickup Logistics

I ordered 70 of these pavers a day before I needed them. When I went to pick up the order (which had other things) I was instructed to go around the side of the building near the landscaping area to wait for someone to come assist me and my cousin (who came from out of town to help me with my project). We waited for nearly 20 minutes with no sight of a worker. I walked into the landscaping area and asked for some help. They said they would be sending someone out shortly, and that my order requir...