Samsung Top-Freezer Refrigerator & Gas Range Suite In Fingerprint-Resistant Black Stainless Steel

Broke in 5 years

Purchased in February 2021, in May 2026 Just had a high rated repair company come out They found a fan not blowing for the upper section. That made sense the upper section was not cooling but the lower section was. But by the time the repairman returned with fan, the bottom section wasn't cooling either at all. Now the fan has been replaced It's the next day and the inside of the fridge is 74° and both the top and the bottom, And of course I just had to throw out all my food. 5 years for a refri...

Compressor went out at 7 year mark

My compressor went out at the 7 year mark. It started with the freezer not cooling. Then, the fridge stopped cooling a month or so later. Samsung's warranty doesn't cover the labor, installation, refrigerant, and other needs required to replace that part. Thus, to repair it, you'll be out of nearly or more than the amount you've paid for the unit + their service fee to diagnose the issue. It was very disappointing to experience. Had I'd known this in advance, I would have selected a different u...

Knocking and Bangang sounds

Originally we were planning to purchase the Frigidaire but we saw the Samsung RT21M sat next to it and we decided to buy it instead. We did not do any research ahead of time. We bought it because it had modern design and it was spacious. We thought it should be as good as its TV. The refrigerator was delivered in Aug 2020. When we moved in early October, we started hearing LOUD knocking and banging sounds, every 30-60 minutes, and they were so loud especially at night we could hear them fr...

rt21m6213sr

Purchased the refrigerator summer 2017. It has consistently always made terrible crackling noises. In the past few months recently the noises became worse and the freezer started to fail. Ice cubes would not form, ice cream began to melt and food started to soften. The thermostat was failing to maintain proper temperature and it then failed to go into its regular defrost and cycles. Ultimately the compressor and fan overheated then severely froze. This warped the inside freezer shell and pushed ...

Did not work right

[This review was collected as part of a promotion.] I bought this fridge for the garage for beer Right off the bat it would only get to 40 degrees at best So i called Samsung and they sent out a tech who couldnt find anything wrong with it So he changes the inside panel with the fan and sensor He said it is not designed to be used in the garage and i should put it in the house So i did (This required me to remove the doors off the fridge and of the house) The fridge was actually warmer in...

Top refrigerator no good

I bought this to use as all refrigerator, top and bottom. The first one wouldn't get cool enough even in the bottom unless you ran it wide open so we thought maybe just defective unit so returned for a replacement. By the way, the top never got below 40 degrees. So the new one arrived and got it hooked up and same problem, it cools better than the other one but top always stayed 40 through 49 degrees. I tried running the top as a freezer on the lowest setting, meaning the warmest and it wen...

Salespeople may give incorrect information

I originally went to the store to purchase a refrigerator and since I had limited space due to cabinet drawers on the side, I wanted to take measurements. The refrigerator covered a small portion of a drawer and storage cabinet that was seldom used but they were accessible by opening the door to the fridge. This was the only one that would work for me but there were none in the store and the salesperson said I would need to order online. The salesperson indicated that this also came with a free ...

Poor quality

I have only owned this refrigerator for 9 hours and not pleased. I bought this to replace a french door bottom freezer unit from another company, because it broke for the 4th time in 3 years. Due to covid parts are on back order for more than a month otherwise I would have fixed it again. Because the FrenchDoor bottom freezer units seem to be prone to break downs, we decided to go old school top freezer no frills. I knew this was a smaller refrigerator and I would be making an adjustment, but I ...

Solid Choice

This is a sturdy and simple refrigerator that cools and freezes like a champ. For its outer dimensions its size is impressive. Plenty of room in both the freezer and refrigerator for a family of 4. It is good looking with a clean no-handle stainless steel cabinet/door. There are some weaknesses to consider: its shelving is fixed, there is no option to adjust the shelves to meet your specific preferences. The door has only two shelves. They are quite deep and hold a lot. The lack of a bottom thir...

BUYER BEWARE!

Unless you stand very close to the floor in height, I would NOT recommend this refrigerator. I purchased a few months back because it was one of the few that was readily available and would fit in space available. I have regretted it since Day 1. While it is an attractive unit, the positive ends there. Due to the way the shelves (and shelf location possibilities) are laid out, anything of any height at all has to be crammed in the door unless you want to move shelves and have one that is only...