Kwikset Aura x Tustin Satin Nickel CoMatte Blacko

Need new part

Where can I get parts for this smart lock. In removing the battery pack cover, the 2 small tabs that hold the top part of the cover in broke off. they are very small and fragile. So, I need to get a new cover. Thank you

Fantastic Instructions

The written installation instructions and video are the best I have ever seen for a DIY house project. Very clear step-by-step instructions. Keep up the great work!

Range is poor

I bought this lock 4 months ago . The hardware and installation was good.the problem is software (Bluetooth). You have to be direct view of the lock to work. No walls or glass in front of you. The range of the lock is 1-15 feet. I called twice to get help . The fist time they told me to re-set. Then, I was told to re-do the software. That didn’t not work so they sent me a new electronic gut for the lock. It was still the same (1-15ft)range. I gave up. Don’t buy it, doesn’t have the 100 foot ran...

Returning it

Bought this lock simply because it was on sale and I could use the key pad to unlock the door. I could care less about the blue tooth feature. Come to find out after installing this junk there is no manual way to program. You are forced to use the app and forced to set up an account and share your email. How on earth do you create a product that can’t be programmed without using an app or Bluetooth. It has a program button on the back. Some of Their other locks do it. Now I have to take this...

Locked my kids and outside and won't take codes

This lock is trash. It hasn't worked right since we got it and now it doesn't want to take any codes or stop beeping or unlock or anything from the app. Basically it is an expensive normal lock with a useless keypad because I had to take the batteries out to be sure that it wasn't paired to someone else's phone because it wouldn't even beep in identify this lock. Seriously spend the little extra and get a decent freaking lock. You can glue a keypad on a regular lock and have the same features as...

Good lock but...

This is a good lock however the instructions refer to screws that were not included in the box. The two screws to mount the inside box to the inside frame were not there. Turned out to be okay as the 3 screws that hold the outside case to the inside frame were sufficient. Got this on sale for $72 ($68 with 5% off using the Lowes card) so really cannot complain. Kinda wish I upgraded to the WiFi version instead of just Bluetooth as you can only control the lock when within BT range. But we'll be ...

Limited App Functionality

I bought these locks for 2 reasons: code entry to my home: they work great for that. The other reason is to be able to have them lock automatically or from my phone, they do not do this well. The app does have an “auto lock” function but it’s not very useful whatsoever. You can only choose 30sec, 1/3/5/10 minutes after unlock. Why not have a setting for an hour or 2? Why would someone need 30 seconds/1/3/5 minutes???? It’s all the same thing? Also you cannot set a time of day to have the lock ac...

Added Security Measure!

[This review was collected as part of a promotion.] The beauty of this system is it is very easy to install, and you can control it yourself using the App. As far as installation is concerned, you can either use the instructions supplied with the equipment, or follow some very easy-to-understand manufacturer instructions I found online. Luckily, the installation process was made somewhat simpler by the fact that this unit fit the old lock footprint perfectly. To be honest, I don't think I wou...

Easy install

My first Kwikset lock was the 913. It worked well, but started malfunctioning before it was two years old. I decided to go with the Aura and the insulation was simple enough since I had installed one previously. I chose the Aura because the 913 was more difficult to program, and I really appreciated the ease of being able to program codes from the app. The step-by-step installation guide was missing a few steps, but I was familiar with the set up and was able to work through it. This lock is muc...

Keyless entry is the only way to go

[This review was collected as part of a promotion.] Once I switched to keyless entry I have never considered going back. Carrying house keys feels inconvenient and clunky now. For many people, it would probably be recommend to carry a key still since the battery could die and leave the door locked on you. Even in that case it has value for access control to others. I have multiple entries to my house with keyless entry, and I think the odds of them going out on the same day are low so I d...