Genie Genie 1/2 HPC Chain Glide Connect Smart Compatible Chain drive Garage Door Opener Wi-Fi Compatibility w/ Ring Smart Home Security Camera Bundle

Good to have 2nd set of hands. Use your own electr

Very quiet. Install videos were convenient. I am quite handy but it still took some time for the install. I would have given 5 stars if it weren’t for the supplied wire for the sensors. Not marked as a black and white, super fragile to split and strip. I would suggest getting your own small gauge wire that is easier to apply. The app use is great.

Super Quiet

This opener is so quite our dog doesn't even know the garage door had been opened and he knows every time our neighbor comes home. We haven't had it installed long, but so far I'm impressed. The app was easy to use and the directions to program my car was easy to understand too.

Worth the work

It took me about 4 hours to install the opener from wiring already in place from the old opener and wall button. The instructions looked very intimidating at first but once we got going it was all making sense. I'm not very mechanically inclined and definitely needed a helper to hold things up while I screwed things in. We couldn't figure out what was wrong at the end when the door would not work. Then we saw the lights were dim in the eyes and we discovered a short in old wiring of the eyes. L...

Nobody contacts to install

Lowe’s was supposed to handle the install. I selected the date and nobody calls, text or emails. On the date and time of the install I get a text get a text saying cancelled and rescheduled.it is ridiculous that 15 minutes after they are supposed to be here they cancel. Horrible communication.

Going out after 3 years

After 3 years it went out on me. You just hit the button and just clicks This is my second genie only lasting two or three years

Better than our old one

We bought this due to the old garage door opener broke during the Christmas week. It is much quieter than our old fashioned one (over 20 years) and the app is a plus. The installation took us about 3 days in Minnesota winter, and it may not be super easy for people who have never done it before. During installation, the light fixture from one side broke when we tried to put the bulb in while the other bulb and its light fixture worked fine. We called the customer service and it took us a while t...

The sensor was defective.

One of the sensors was defective. I live in a small town and paid an extra $22 dollars for the install. The product was entirely installed and the installer found the defective sensor. I had to order a new opener (I picked a different brand) and pay another install (including the addition $22) and it is taking over 2 weeks to have the new one installed. I understand that part of the issue is where I live, but I have a broken arm so I can not install it myself. At any rate, I would not recom...

quiet, reliable

it was similar to the one I was replacing, but updated with a keypad.

Doesn’t work correctly JUNK

I purchased this unit from Lowe’s & had it installed by a garage door company. This garage door opener is difficult to program, the remote outdoor keypad doesn’t work & couldn’t get it to work with multiple reprogramming attempts. The unit will not work with my car (Homelink) and couldn’t get it to work with multiple reprogramming attempts. I would not recommend this garage door opener to anyone! JUNK!

Not hard to do.

We haven't completed putting it up. I recommend having Lowe's install it. It's not difficult to do, but if you are old it takes longer to get it done. They could have done it in a couple of hour. They do this all the time.