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21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool 21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black ) ENERGY STAR Certified

4.2
1093
Review
 4.2 out of 5
1093 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the spacious interior with ample storage in both fridge and freezer compartments, adjustable shelves, and bright LED lighting that makes finding items easy. Many highlight quiet operation and energy efficiency compared to older models. The wide door bins accommodate larger items well, and the flexible shelf design allows customization for different storage needs. However, some note freezer door shelves have gaps causing small items to fall through, and a few report temperature inconsistencies or ice buildup. Despite these minor issues, most customers consider it a reliable, well-designed choice.

Customer review summary generated by AI, including incentivized reviews.
1093 Customer Reviews

Decent design

Would Recommend

[This review was collected as part of a promotion.] It’s a fine fridge. Like the side to side movable storage drawer. Don’t expect to move it often but is a nice feature when sitting it up. Don’t like: Freezer open in back for circulation. Block it and freezing is compromised Butter drawer on door has a bump on the back/middle that makes out difficult to store larger items Why do most fridges have to have the center height compromised that you can’t store the same sized things on the top...

May 7, 2026

From whirlpool.com

doesn't set level

Would Recommend

The delivery man tried to adjust the refrigerator so it wouldn't be wobbly. He couldn't get it and told me it must be the floor. I said the refrigerator you just took out set there perfectly. It's not the floor. Also, there are 3 plugs in the doors missing.

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I liked my old Kitchenaid better.

[This review was collected as part of a promotion.] Whirlpool now owns Kitchenaid. I got a new fridge and in most respects it's fine. There are a couple of things I don't like. The drawers are flimsy plastic and the drawer where i used to keep my cheese has moved to the center of the fridge and is much smaller and shallower. The tallest items now have to go on the upper shelves, due to the configuration of the shelves, and I preferred to keep them on the bottom because it was coldest for milk an...

March 11, 2026

From whirlpool.com

Good Refrigerator

Would Recommend

[This review was collected as part of a promotion.] It is a good refrigerator; however, I don't like the way the vegetable draws slant forward reducing space. Also, there isn't a compartment for meats.

March 7, 2026

From whirlpool.com

What a great refrigerator

Would Recommend

(This review was collected as part of a promotion.) I am very happy with this make and model. Although it replaced a larger side by side, it has just as much storage space as the old one. I thought I would miss the side freezer but I don’t.

March 3, 2026

From whirlpool.com

Great fridge

Would Recommend

(This review was collected as part of a promotion.) We've had our new fridge about a month and love it. However 2 slight design changes would have made us happier: 1. The deli drawer should be about 1/2" deeper in height. 2. The butter keeper door closes too awkwardly on a container of margarine and needs to come out about 1/4"

February 25, 2026

From whirlpool.com

Great

Would Recommend

[This review was collected as part of a promotion.] I rate this 4.5. This refrigerator-freezer meets my needs. I did not want a water/ice dispenser on the door and was happy to find this one. The size fits my space perfectly, it is roomy inside and not too noisy. The slats on the freezer door have gaps where small items will fall through. However, that is not a huge problem; I just use that area for larger items.

February 22, 2026

From whirlpool.com

Time will tell.

Would Not Recommend

[This review was collected as part of a promotion.] We shall see if this one lasts...last one died within 2 years with a sealed system issue they refuse to cover under warranty even though we have the proof that the unit has a 2-5 year warranty on that.

February 17, 2026

From whirlpool.com

There is much more room inside than I expected.

Would Recommend

[This review was collected as part of a promotion.] I bought this refrigerator a couple months ago. My previous refrigerator had worn seals so we bought this one because we trust whirlpool appliances. The new fridge works great. It a smaller size as I live in a small house. The only complaint I have, and the reason I give it a rating of 4 instead of 5, it makes some really strange loud noises. The refrigerator doesn’t have an icemaker, but the noises it makes I can only explain as it sounds at...

February 11, 2026

From whirlpool.com

GREAT ALL THE WAY AROUND

Would Recommend

[This review was collected as part of a promotion.] I had purchase a older Refrigeration sometime ago and it was a Whirlpool and worked great. I decided to repurchase and I really like this new and the upgrade Whirlpool did with it. Good brand and product very pleased Whirlpool - stay strong!

February 8, 2026

From whirlpool.com

Great product

(This review was collected as part of a promotion.) I bought it for three months ago and it is a great product

January 4, 2026

From whirlpool.com

Large freezer

Would Recommend

[This review was collected as part of a promotion.] This refrigerator was exactly what I needed with its larger freezer compartment. Smaller items slip through the door shelves in the freezer, which is a challenge, but overall, it is perfect. It fits everything that was in my old chest freezer.

December 18, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Purchased couple months ago. Makes strange noises and the handle broke already. Hate to think of longevity of this appliance.

November 10, 2025

From whirlpool.com

(This review was collected as part of a promotion.)

November 8, 2025

From whirlpool.com

Well organized

(This review was collected as part of a promotion.) Although the same dimensions of my old Whirlpool fridge, it seems larger; the door has well organized storage. Very quiet.

October 31, 2025

From whirlpool.com

Average product at an above average price

[This review was collected as part of a promotion.] Product is average. Finish scratches way too easily. Size and capacity is good.

October 27, 2025

From whirlpool.com

Freezer not freezing

[This review was collected as part of a promotion.] I bough the fridge and the freezer has not cooled to 0 degrees since I plugged it in. I reached out to the place I purchased it from and they gave me a link to a service request, but I haven't heard anything from them.

October 22, 2025

From whirlpool.com

Highly recommend this fridge

Would Recommend

[This review was collected as part of a promotion.] I got this about a month ago, and am happy with it. Lots of room inside and I love the options for shelves.

October 15, 2025

From whirlpool.com

Great features!

[This review was collected as part of a promotion.] We've only had this refrigerator for a couple of weeks but I am loving it. Very roomy and the shelves make it so convenient. Love the light in the freezer makes it easy to see what's in there.

October 14, 2025

From whirlpool.com

loud refrigerator

Would Not Recommend

[This review was collected as part of a promotion.] refrigerator is much louder than our old one. Not happy with the loudness when it is running. Also the seal on the right side of the refrigerator makes a scrubbing sound when open and closing. Refrigerator also makes a squeaking sound when the door opens and closes. It sounds like insulation is squeaking against plastic or something.

October 3, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help trouble...

Consumer CareOctober 6, 2025