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14.3-cu ft Standard-Depth 28-in Wide Top-Freezer Refrigerator ( Biscuit )

Ratings & Reviews for Whirlpool 14.3-cu ft Standard-Depth 28-in Wide Top-Freezer Refrigerator ( Biscuit )

4.4
329
Review
 4.4 out of 5
329 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator is generally well-received, with customers describing it as a reliable, functional appliance that meets their basic needs. Many praise its suitable size and the Whirlpool brand's reputation for durability. However, a few users report minor issues such as noise from the fan and concerns about the door seals and shelving. Overall, it appears to be a solid, dependable refrigerator, though some minor design or quality control problems were noted by a small number of reviewers.

Customer review summary generated by AI, including incentivized reviews.
329 Customer Reviews

[This review was collected as part of a promotion.]

February 20, 2026

From whirlpool.com

Not A Fan

Would Not Recommend

[This review was collected as part of a promotion.] Not really liking this refrig. Top shelf of frig freezes everything that I put on it. Except pickles, olives and anything with vinegar and or salt. Also bottom freezer half the time when you open it looks like it has been defrosting cause it is frosted. Frig is set at 39 degrees. Not a fan also of no split shelves but living with it. Have not called for service cause I figure they wouldn't do much anyway.

February 15, 2026

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareFebruary 17, 2026

Eventual knock inside refrigerator.

Would Recommend

[This review was collected as part of a promotion.] I hear a loud knock in the refrigerator once in a while. I'm wondering wether it's normal or not.

January 15, 2026

From whirlpool.com

Perfect for the space I have

[This review was collected as part of a promotion.] Happy with my new refrigerator mostly. One thing I would change is the door storage. Small shelf is too small for most of my bottles.

December 25, 2025

From whirlpool.com

[This review was collected as part of a promotion.] I called to register but I have no e-mail to show that I did that

December 14, 2025

From whirlpool.com

Fit our needs

Would Recommend

[This review was collected as part of a promotion.] This unit was inexpensive and fit our needs. I wish the shelves were not simply wire.

December 8, 2025

From whirlpool.com

Don't last long

[This review was collected as part of a promotion.] These only last about 6 or 7 years then you have to buy a new one.

December 5, 2025

From whirlpool.com

Big difference

Would Recommend

[This review was collected as part of a promotion.] Much more room + organization. Love 2 thermostats to control freezer + bottom fridge. Easy clean surface

November 27, 2025

From whirlpool.com

Solid refrigerator

Would Recommend

[This review was collected as part of a promotion.] I have limited space and this model was one of the only ones that would fit. It's a little on the small side but the cooling system is good. I wish there was a shelf on the bottom of the door and that there was a third drawer in the middle. Otherwise, happy with the choice.

November 22, 2025

From whirlpool.com

ease of use

Would Recommend

[This review was collected as part of a promotion.] Every thing is lower than my other one. Have to bend over to get every thing out of refrigerater.

November 21, 2025

From whirlpool.com

Like the size

Would Recommend

[This review was collected as part of a promotion.] I haven't had even a month yet so still reviewing it's service

November 10, 2025

From whirlpool.com

Poor design

[This review was collected as part of a promotion.] It is difficult to reach products in the back of the refrigerator. The freezer door is in the line of vision. You have to get on your knees to access the bottom drawers

November 4, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w...

Consumer CareNovember 7, 2025

Greg Value

[This review was collected as part of a promotion.] We bought a 14 cubic foot refrigerator. Perfect size for two retired people. More than enough room for us. Operates quietly. Love the adjustable temp controls for the fridge and freezer! Greta value for the price.

October 18, 2025

From whirlpool.com

Exasperating temperature control

Would Not Recommend

[This review was collected as part of a promotion.] I am have a very hard time on getting the right temperature settings. Items in the freezer are frosted. The refrigerator has ice buildup on the back top vent. I have to keep adjusting the knobs. Have not found the sweet spot yet.

October 13, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareOctober 15, 2025

Buyer's remorse

[This review was collected as part of a promotion.] Bought a week ago. Smaller than I thought and I am not confident of the seal when the door closes. I wanted swap out wire shelves for glass shelves and inquired but no response as of yet, except to say they have seen my inquiry. The only reason I am keeping it is because of the hassle if would be to remove and return.

October 10, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w...

Consumer CareOctober 14, 2025

Would Recommend

[This review was collected as part of a promotion.]

October 6, 2025

From whirlpool.com

Refrigerator is efficient with excellent features.

Would Recommend

[This review was collected as part of a promotion.] I have never had any Issues with Whirlpool products, that's why when it came to a smaller 28" refrigerator I chose a Whirlpool. The refrigerator was installed and we set the recommended temperatures. Once it shut off we loaded the refrigerator. The next day the juice turned into a slushy and the sour cream was frozen. We adjusted it accordingly and it is working using less energy than the refrigerator we replaced.

September 27, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Basic refrigerator Nothing fancy Poor interior lighting Makes many odd sounds

September 15, 2025

From whirlpool.com

Excellent Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I replaced my 20-year-old unit with the same model and hope it lasts another 20 years!

September 12, 2025

From whirlpool.com

like all the feature. The space is nice

Would Recommend

[This review was collected as part of a promotion.] my old one quit working so I had to buy a new one it could not b e more then 29. Inches wide and this one fit in the space

August 31, 2025

From whirlpool.com