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28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Black )

Ratings & Reviews for Whirlpool 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Black )

4.3
1357
Review
 4.3 out of 5
1363 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the spacious interior with adjustable shelving and door-mounted ice maker that maximizes freezer storage. Most commend the fingerprint-resistant stainless steel finish and modern design. The ice maker and water dispenser work reliably for many, though some report malfunctions shortly after purchase. Noise levels divide reviewers—several find it runs quietly while others describe it as noticeably loud compared to previous units. A few mention missing a dedicated butter compartment. Overall, most customers consider it a dependable choice despite some quality control inconsistencies.

Customer review summary generated by AI, including incentivized reviews.
1363 Customer Reviews

Wonderful Whirlpool

Would Recommend

This fridge is wonderful at keeping the temperature and it has no visible scratches or dings and looks good too. Ice maker is keeping up in 100 degree weather. Glad I chose Whirlpool.

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The fridge works great. Guys were professional and quick putting everything together

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Whirlpool Side-by-Side

Would Recommend

This smudge proof, side by side refrigerator had the perfect footprint for our space, 36.5 inches. It is quiet, doesn't turn on unnecessarily. Ice came in after 10 hours. It is pretty straight- forward to set up and use, not a smart frig, which isn't a loss, in my book. Overall a good purchase. Guess only thing that surprised me is how light the doors are when closing... nothing like the 16 yr old frig it replaced. As long as it works and lasts, all is good.

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This is a great store, great service.

Would Recommend

The refrigerator was good and will recommend to everyone.

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Delivered Damaged and I have to find the part

Would Not Recommend

It was delivered damaged. It has been a nightmare trying to get it fixed. I have called customer service multiple times. We went 3 weeks without a working refrigerator. Now they tell me that I have to call Whirlpool to get a replacement part. I paid to have a new refrigerator delivered and now I have to do the work to get it repaired. Something is wrong with this picture. I am not a happy customer.

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Response from WhirlpoolTeam

We are sincerely sorry to hear about the damaged delivery of your refrigerator and the prolonged difficulties you have encountered in getting it reso...

WhirlpoolTeamJuly 7, 2026

WhirlpoolBrand

Great, but a couple issues

We've had the new fridge for a few weeks. Overall, a great buy. Two issues, I believe it would be nice for the delivery team to remove the dozens of pieces of tape from the shelves and glass. Second, the motor, at times, vibrates the ventilation shield on the back of the unit, making a rattling sound.

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Love the space

Would Recommend

[This review was collected as part of a promotion.] I am pleased so far with my product, although it is a loud running refrigerator

June 29, 2026

From whirlpool.com

Very quiet

I bought this a few weeks ago. So far it’s great.

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