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21.4-cu ft Standard-Depth 33-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( White ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool 21.4-cu ft Standard-Depth 33-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( White ) ENERGY STAR Certified

4.1
482
Review
 4.1 out of 5
483 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mixed reception, with some customers satisfied with its features like the ice and water dispenser, spacious interior, and overall appearance, describing it as "great" or "beautiful." However, there are also significant quality and design issues reported, including poor stainless steel quality, noisy operation, problems with door seals and alignment, and limited freezer space. A concerning number of customers have experienced malfunctions and breakdowns, such as the freezer not freezing properly and the compressor making loud noises. The overall quality and reliability of the product seem inconsistent.

Customer review summary generated by AI, including incentivized reviews.
483 Customer Reviews

Ice dispenser Leaks

Would Not Recommend

This fridge is by far the most frustrating appliance we’ve bought. The ice dispenser spits out too much ice leaving ice in the dispenser which ends up melting and leaking all over my floor. It will spit ice out onto the floor also at random times, sometimes in the middle of the night, for it to melt. Or, it will just melt into the tray so when you open the freezer door a huge puddle of water just spills all over the floor. I’ve come home multiple times from work to just puddles sitting on my...

August 31, 2026

From whirlpool.com

[This review was collected as part of a promotion.]

July 30, 2026

From whirlpool.com

LOWES IS HORRIBLE!!!

Would Not Recommend

RUN, I warn you to run!! Lowes couldn't have botched up every step of the way worse than it did. I give them a tottal "F" for inept, horribly run business!! It was an extreme nightmare from start to finish including them screwing up the reabte process!!! They lost this refigerator coming from the warehousse and we were without a refirigerator for a whole month!!!! The range we bought came off the truck broken. They had to send us a replacement a week later. Did they happen to tell us that we...

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Response from WhirlpoolTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

WhirlpoolTeamJuly 31, 2026

WhirlpoolBrand

[This review was collected as part of a promotion.]

July 24, 2026

From whirlpool.com

Great purchase!

[This review was collected as part of a promotion.] Very happy with this purchase. Space inside is generous, ice and water dispensers are handy, and the design is sleek and clean.

July 23, 2026

From whirlpool.com

This fridge is okay.

Would Recommend

[This review was collected as part of a promotion.] This fridge is okay. Everything seems to be working well, but it's loud when the compressor is running. Occasionally ice will get jammed in the dispenser and we'll have to manually empty the dispenser to get it working again. That being said, it fits in our space and looks nice. I like how bright it is when I open the door. I also like that we're able to adjust the shelves on the fridge door to our needs and it's doing a great job keeping every...

July 23, 2026

From whirlpool.com

so far so good

[This review was collected as part of a promotion.] This fridge is a workhorse, and has good storage. I wish the tension on the door could be tightened - the door closes on it's own, which is annoying when you're loading groceries.

July 23, 2026

From whirlpool.com

Not bad for the money

Would Recommend

[This review was collected as part of a promotion.] The shelves that do not adjust is a minor thing after you get used to it. The problem that i see, or hear in this case, lot of people said was annoying. Its the noise when it is making ice. It is a little on the annoying side. If i was in a one room apartment with it, i would go nuts. And, if it was a constant noise, you could get used to it and ignore it. But, it stops and start the noise abruptly, so that cant happen. The one pet peeve that i...

July 22, 2026

From whirlpool.com

Much better than expected

Would Recommend

I’ll have to admit, I didn’t expect a lot from this fridge. But it is a nice surprise. I have had it two months. I bought this one purely based on the height requirements of my kitchen cabinets. It was replacing a fridge bought it the 80s! I wanted a bigger one and a different maker, but that would have required a partial kitchen demo. That said, this model performs without flaw. All food is cold with refrigerator/freezer on #3-4 settings. Temperatures are easy to set digitally on the front door...

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beautiful

Would Recommend

[This review was collected as part of a promotion.] love it Great ice maker, nice lights inside keeps food cold

June 30, 2026

From whirlpool.com

Ignore the morons, this is a good fridge

Would Recommend

My old unit died (2 years old, no extended warranty purchased), the first sign was ice stopped coming so fast. We had a guy come check it and he said yeah there's a freon leak. No cure. I did ALL the research, read EVERY review so you don't need to bother. Not noisy once the ice bin is full. Get it.

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Horrible surface

Would Not Recommend

Not fingerprint resistant!!!!! It looks like 100000 year old because every water drop, fingerprint stays and hard to clean. All covered with scratches. Just awful quality

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Response from WhirlpoolTeam

We sincerely apologize for the frustration and extreme disappointment you are experiencing with the finish of your appliance. It is truly concerning ...

WhirlpoolTeamApril 24, 2026

WhirlpoolBrand

Good Value

(This review was collected as part of a promotion.) We had limited dimensions to work with, so this fridge was the best value and one of the few that could work for the space. I do like having a water and ice dispenser option. After using the fridge for several months, I found with the side-by-side configuration, the square footage inside seemed smaller than our old fridge, where the freezer was below the fridge. I also wish that I could use all of the shelves in the fridge. However, I would not...

April 10, 2026

From whirlpool.com

Absolute garbage

[This review was collected as part of a promotion.] This refrigerator is poorly designed and not well made. The doors are impossible to level so that they don’t open and close without swinging wildly open or slamming shut. The shelf heights in the fridge do not accommodate normal sized items. The ice maker is a pathetic mechanical device that is so bad that the manufacturer includes a QR code as a sticker inside explaining how to use it. There’s also a sticker trying to explain how to adjust the...

March 12, 2026

From whirlpool.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with you...

Consumer CareMarch 16, 2026

Happy with this refrigerator freezer

Would Recommend

[This review was collected as part of a promotion.] This refrigerator has plenty of space in the freezer and refrigerator. I have had to adjust the temperature a few times dur to items in the fridge side freezing. I did have a service issue because the waterline to the ice maker was not installed properly. Water was running down the rear wall of the freezer and freezing around the area where the compressor fan is. It made a horrible grinding noise. I called for service and they came out wi...

February 18, 2026

From whirlpool.com

Good but not great.

Would Recommend

[This review was collected as part of a promotion.] Some of this is my fault for not researching further but some of it is fixable from the Whirplool side. I like the fridge overall. It looks nice and has the space needed for residential use. I like the size of the ice container in the freezer that the water/ice dispenser is flawless. I wish I had looked further at the interior when looking for a new fridge. The main shelves are not adjustable which limits the things I can place in the main she...

February 11, 2026

From whirlpool.com

Excellent use of the space inside!

Would Recommend

[This review was collected as part of a promotion.] I have owned my new whirlpool refrigerator for a few weeks now. It has made me surprisingly happy! I actually went down 5 ft.³ from the last Refrigerator I owned. But this refrigerator actually feels bigger! They have cleverly designed the inside to utilize every bit of space! I like how everything is see-through. And cleanly clear. I can easily see all of my food. I especially enjoy the design of the water and ice dispenser. My last refrigerat...

February 9, 2026

From whirlpool.com

Excellent appliance

[This review was collected as part of a promotion.] My whirlpool refrigerator is excellent it has a lot of great features, it may not last as long as my old kenmore which lasted me 20 years but it’s still a top of the line refrigerator.

February 8, 2026

From whirlpool.com

Nice having ice and water in the door!

Would Recommend

[This review was collected as part of a promotion.] Its dented so we got a great deal. Keeps food cold 🥶

January 31, 2026

From whirlpool.com

door ice dispenser and water

[This review was collected as part of a promotion.] Perfect for our lifestyle. Product is lovely and has all the features we needed in new fridge

January 30, 2026

From whirlpool.com