
Ratings & Reviews for Whirlpool 21.4-cu ft Standard-Depth 33-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Whirlpool refrigerator has a mixed performance. It offers good storage capacity and effective ice maker and water dispenser, with an attractive design. However, many users report issues with the stainless steel finish, loud operational noise, compromised freezer space, and unreliable performance, with some units failing within a few months. There are also concerns about the layout, such as fixed shelves and awkward water dispenser placement.
Customer review summary generated by AI, including incentivized reviews.Much better than expected
Would RecommendI’ll have to admit, I didn’t expect a lot from this fridge. But it is a nice surprise. I have had it two months. I bought this one purely based on the height requirements of my kitchen cabinets. It was replacing a fridge bought it the 80s! I wanted a bigger one and a different maker, but that would have required a partial kitchen demo. That said, this model performs without flaw. All food is cold with refrigerator/freezer on #3-4 settings. Temperatures are easy to set digitally on the front door...
Verified Purchaser
beautiful
Would Recommend[This review was collected as part of a promotion.] love it Great ice maker, nice lights inside keeps food cold
From whirlpool.com
Ignore the morons, this is a good fridge
Would RecommendMy old unit died (2 years old, no extended warranty purchased), the first sign was ice stopped coming so fast. We had a guy come check it and he said yeah there's a freon leak. No cure. I did ALL the research, read EVERY review so you don't need to bother. Not noisy once the ice bin is full. Get it.
Horrible surface
Would Not RecommendNot fingerprint resistant!!!!! It looks like 100000 year old because every water drop, fingerprint stays and hard to clean. All covered with scratches. Just awful quality
Verified Purchaser
Good Value
(This review was collected as part of a promotion.) We had limited dimensions to work with, so this fridge was the best value and one of the few that could work for the space. I do like having a water and ice dispenser option. After using the fridge for several months, I found with the side-by-side configuration, the square footage inside seemed smaller than our old fridge, where the freezer was below the fridge. I also wish that I could use all of the shelves in the fridge. However, I would not...
From whirlpool.com
Absolute garbage
[This review was collected as part of a promotion.] This refrigerator is poorly designed and not well made. The doors are impossible to level so that they don’t open and close without swinging wildly open or slamming shut. The shelf heights in the fridge do not accommodate normal sized items. The ice maker is a pathetic mechanical device that is so bad that the manufacturer includes a QR code as a sticker inside explaining how to use it. There’s also a sticker trying to explain how to adjust the...
From whirlpool.com
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with you...
Happy with this refrigerator freezer
Would Recommend[This review was collected as part of a promotion.] This refrigerator has plenty of space in the freezer and refrigerator. I have had to adjust the temperature a few times dur to items in the fridge side freezing. I did have a service issue because the waterline to the ice maker was not installed properly. Water was running down the rear wall of the freezer and freezing around the area where the compressor fan is. It made a horrible grinding noise. I called for service and they came out wi...
From whirlpool.com
Good but not great.
Would Recommend[This review was collected as part of a promotion.] Some of this is my fault for not researching further but some of it is fixable from the Whirplool side. I like the fridge overall. It looks nice and has the space needed for residential use. I like the size of the ice container in the freezer that the water/ice dispenser is flawless. I wish I had looked further at the interior when looking for a new fridge. The main shelves are not adjustable which limits the things I can place in the main she...
From whirlpool.com
Excellent use of the space inside!
Would Recommend[This review was collected as part of a promotion.] I have owned my new whirlpool refrigerator for a few weeks now. It has made me surprisingly happy! I actually went down 5 ft.³ from the last Refrigerator I owned. But this refrigerator actually feels bigger! They have cleverly designed the inside to utilize every bit of space! I like how everything is see-through. And cleanly clear. I can easily see all of my food. I especially enjoy the design of the water and ice dispenser. My last refrigerat...
From whirlpool.com
Excellent appliance
[This review was collected as part of a promotion.] My whirlpool refrigerator is excellent it has a lot of great features, it may not last as long as my old kenmore which lasted me 20 years but it’s still a top of the line refrigerator.
From whirlpool.com
Nice having ice and water in the door!
Would Recommend[This review was collected as part of a promotion.] Its dented so we got a great deal. Keeps food cold 🥶
From whirlpool.com
door ice dispenser and water
[This review was collected as part of a promotion.] Perfect for our lifestyle. Product is lovely and has all the features we needed in new fridge
From whirlpool.com
Good features
[This review was collected as part of a promotion.] This refrigerator came with a manufactured home it’s small and the filter has went out in 3 months
From whirlpool.com
A good, basic side-by-side
Would Recommend[This review was collected as part of a promotion.] A good, basic refrigerator/freezer and one of the only models that, at 67 1/2" height, will fit into my space. Upkeep of the finish is a bit of a chore. Fingerprint resistance is not that great. Crushed ice is hard to capture in a glass. Admittedly I don't have the freezer very full, but the freezer temperature during the defrost cycle goes up to close to 20ºF. I have moved the baseline freezer setting to a level 4 so that the ice cream doesn't...
From whirlpool.com
The product fits my needs. Time will tell
Would RecommendThe product is as expected. It’s only been here about 5 hours and so far so good. THE DELIVERY WAS AS SCHEDULED EXCEPT FOR THE EXCEPTIONALLY POOR DRIVER INSTALLER ATTITUDE AND REFUSAL TO DO THE WORK REQUIRED. SUPPORT PHONE CALLS TO THREE MEN ON HIS PHONE FOR ADMINISTRATIVE SUPPORT WERE THE WORST I HAVE EVER EXPERIENCED. . I WAS FORCED TO CALL A NEIGHBOR FOR ASSISTANCE AND HE WAS ABLE TO INSTALL THE UNIT WHILE THE DRIVER REMAINED RUDE AND LOUD and still refused to help. . WE FINALL...
From 21.4-cu ft Standard-Depth 33-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( White ) ENERGY STAR Certified Verified Purchaser
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

A love affair!
Would Recommend[This review was collected as part of a promotion.] This appliance offers a streamlined, contemporary appearance and has a spacious interior for a smaller unit. The lighting is bright, and it's easy to see the contents of the sleek glass adjustable shelves and lower drawers. I especially like the deli/cheese drawer and having two additional drawers for produce. I chose this model as it offered both ice cubes and crushed ice, as well as a water dispenser. The only issue is storing frozen pizza...
From whirlpool.com
Bad choice
Would Not Recommend[This review was collected as part of a promotion.] My last Whirlpool lasted 23 years with very few issues This new one has issues right off the get go. the first one is the shelves are not adjustable (a one gallon jug of milk can not stand upright on any of the shelves, secondly the ice maker /water dispenser slops water if you want to use a 30 oz containers thirdly water outlet is out to close to the front of the refrigerator front and splatters all over. The older one was much better in a...
From whirlpool.com
Dislike ice/water dispenser
[This review was collected as part of a promotion.] I really dislike the water & ice dispenser being separate. Everytime i go to get ice i accidentally hit the water button in front and get splashed.
From whirlpool.com
billy fridg
[This review was collected as part of a promotion.] super nice jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
From whirlpool.com
We sincerely apologize for the frustration and extreme disappointment you are experiencing with the finish of your appliance. It is truly concerning ...