Ratings may include incentivized customer reviews.
What Customers Are Saying
The replacement casters are generally effective at restoring smooth mobility to older Weber grills. Many customers report the casters were easy to install and extended the usable life of their trusted appliances. However, some users experienced quality and durability issues, with the replacement casters not fitting certain grill models properly. Overall, the casters provide a functional solution, but could benefit from improved quality to better match the standards of the grills.
Customer review summary generated by AI, including incentivized reviews.Replacing aging castors on a Genesis bbq
Would RecommendTaking off the old castors was much easier than I thought. The replacements fit perfectly.
From weber.com
Quality item
Would RecommendFit perfectly
Verified Purchaser
Important product.
Would RecommendThey fit perfect! Of all the things on the Weber BBQ, Genesis, it's the wheels that seem to get the most ware and tear. So it's nice to know that, first you carry the item and second, they remain reasonable giving the importance of balance on a BBQ.
Verified Purchaser
Customer satisfaction
Product was easy to find and the employees were very helpful
Verified Purchaser
Caster insert part didn't fit my grill
The insert part of the caster didn't fit the grill. I was able to use the insert from the broken caster, though. I double and triple checked that this was the caster for my Weber grill.
From weber.com
Don't believe the photo
Buyer beware. While the photo shows (2) casters, you will only receive (1). You need to read the fine print in the specifications to see that this only contains 1 caster. They say the are going to correct this misleading advertising. The product itself is fine and is a genuine Weber replacement part.
Thank you for your feedback. That is correct, only one caster and one caster insert are included. We sincerely apologize for the misunderstanding.
I Finally Purchased
Replaced a set of these plastic wheels on my 20 year old grill after issue with one caster. Wow, it rolls like a new grill now. It makes sense that plastic does deteriorate. Didn’t realize how bad they were getting.
From weber.com
Thank you for your feedback. We are really sorry to hear the caster insert did not fit your grill. Our Care team is here to help and will be sure to m...