
Ratings & Reviews for TCL 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in/Freestanding Indoor Wine Cooler
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product features dual-zone temperature control to store different types of drinks at optimal temperatures. While many customers are satisfied with its performance and value, some have experienced issues with quality and durability, including the unit breaking down after 1-2 years of use. Concerns have also been raised about noise, limited shelf space, and inconsistent temperatures. Customers should carefully consider the potential long-term reliability and performance of the product before purchasing.
Customer review summary generated by AI, including incentivized reviews.condensation issue
Would Not RecommendWe were excited to install our new beverage fridge. Unfortunately, the exterior of both doors is soaking wet and dripping with condensation. We do live in a humid environment, clearly the door are not well insulated. We will be returning the fridge. Looks nice. We didn't fill it, so not sure how cans and bottles fit.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Not built to last.
Would Not RecommendI have owned my TLC dual control mini fridge for just over 2 years. Right now it is unplugged with the back cover off and nothing in it because I found refrigerant all over my flooring. Needless to say I found 1 if not 2 coolant leaks in the tubing. This fridge has poor craftsmanship. Very frustrating to say the least!
Jus t purchased this
Would Not RecommendI had a hard time pressing the power button. It’s that normal? It’s like you can’t tell it’s pressed. Needless to say I’m still waiting to see if it powers on. I waited 2 hours but could never get power. I’m afraid it’s either faulty or will come on tomorrow.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi Kitchen, We're sorry to hear about the difficulty you've experienced with your new unit. We'd like to gather more information to bette... Read More
Do not waste your time or money on this piece of g
Would Not RecommendAs countless reviews across platforms make abundantly clear, this unit has a hard-coded expiration date of exactly two years—not a day longer. It is unconscionable that TCL continues to market and sell an appliance with such a glaring, systemic engineering defect while completely abandoning its customers. When the cooling system inevitably fails right on schedule, reaching out to customer support yields nothing more than a shoulder shrug and a reminder of their dismissive one-year warranty, lea...
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi Jason , We're sorry to hear about your experience with your wine cooler and understand your disappointment with its performance. Our units com... Read More
Great price and features.
Would RecommendBest deal in town!
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler Verified Purchaser
Hi, We’re glad to hear that you're enjoying the wine cooler thus far! At TCL, we are committed to delivering premium products with world-class cu... Read More
Looks very expensive.
BOught this and it’s so nice. Very expensive looking for 1/2 the price. !
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler Verified Purchaser
Hi Jenn, We’re thrilled to hear that the wine cooler has met your expectations and that it looks premium. At TCL, we are committed to delivering prem... Read More
broke down
Would Not RecommendAfter a year and a half it started clicking and knocking, then the temp controls started flashing, and wouldn't let us change Temps or light colors. Two years in it wouldn't keep wine cool enough to drink. A $500 dollar loss, gave it away to an appliance repair guy.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi Fish, We're sorry to hear about the experience you had with the wine cooler as it stopped cooling properly and developed control issues after ... Read More
excellent service
Excellent service in picking up the unit, and it's working perfectly.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler Verified Purchaser
Hi fridge, Thank you for taking the time to provide your feedback. We're happy to hear your wine cooler is meeting your expectations. At TCL, we ... Read More
Second 1 in 2 years
Would Not RecommendThought they would get better. This one out of the box handle threads are gone. Top shelf cans hit the light fixture knocking all the cans behind the shelves.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi Scott a, We’re sorry to hear about the issues you experienced with your beverage cooler, particularly with the handle threads and the top shelf in... Read More
It doesn’t work
Would Not RecommendName says it all. Item arrived and it didn’t work out of the box.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi NeoIsOld, We’re sorry to hear that your wine cooler did not work as expected upon arrival. We understand how it feels to receive a new product tha... Read More
Done after 2 years
Would Not RecommendLess than a year into owning TCL warranty does not cover controller not working. 2 years of ownership completely dead DO NOT WASTE YOUR MONEY
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi, We’re sorry to hear about your experience and understand how it feels to encounter an issue with your unit, as this is not the experience we want... Read More
DO NOT BUY. Awful product Customer service
Would Not RecommendPurchased this TCL wine fridge in 2024 for nearly $700, and it broke at the beginning of 2026 — literally only about 3 months outside the 1-year warranty. TCL customer service doesn’t care. Their response is basically, “It’s past the warranty,” so I’m just out $700 for a wine fridge that lasted barely over a year. For a $700 appliance, that’s absolutely ridiculous. I expected better quality and, at the very least, better customer service from TCL. Instead, they take zero responsibility once th...
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler
Hi Customer, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your wine... Read More
AWESOME Product!
Would RecommendFits perfectly in my house, great for storing wine and sodas and using as an extra fridge space. Highly recommend!
Verified Purchaser
Poor product reliability and disappointing TCL sup
Would Not RecommendI purchased this TCL appliance from Lowe’s on September, 2024, expecting a quality product from a recognized brand. Unfortunately, the unit failed in less than two years with normal residential use. For a $600 appliance, I expected it to last much longer than that. A major appliance should not fail this quickly under ordinary use, and this experience raises serious concerns about TCL’s product reliability. I contacted customer support and provided proof of purchase, but the main issue here is t...
Hi Chris, Thank you for taking the time to share your feedback. We're truly sorry to hear that your wine cooler stopped working as this is not th... Read More
Love my New Wine fridge!!
Would RecommendThis has been on of the best purchases in a while! This really holds 20 bottles of wine and tons of cans. Looks very chic and the colored lights makes it look even better! Would definitely recommend for anyone who wants chilled wine.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler Verified Purchaser
Hi TEJANA, Thank you for your feedback! We're thrilled to know that you're happy with the wine cooler you purchased. At TCL, we are committed... Read More
I just bought this 2 weeks ago. Works for me looks good only thing the soda/ beer can section seems to be a little smaller in height for some of the soda and beer. Dual temp is terrific for wine keeps reds and whites perfect.
From 23.4-in W 20 -Bottles Stainless Steel Dual Zone Cooling Built-in_SLASH_Freestanding Indoor Wine Cooler Verified Purchaser
Hi Kavsan, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your beverage cooler thus far! At TCL, we... Read More
Hi MrsMoose8815, We’re sorry to hear about the issues you’ve encountered with your unit. While our wine and beverage coolers do come with a 1-year ma... Read More