Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the convenience and effectiveness of these wet pads for faster, easier cleaning compared to traditional mops. Most highlight quick results, visibly clean shiny floors without puddles, and reduced physical effort. Many enjoy the fresh scent, though some find it overpowering or dislike specific fragrances. Several report the pads dry too quickly, requiring frequent replacements, and a few note the scrubbing strip doesn't attach properly. Despite these concerns, most customers consider the product worthwhile for quick cleanups and pet owners.
Customer review summary generated by AI, including incentivized reviews.See above
Would Not RecommendThis product leaves a horrible residue on my laminate floor.
From swiffer.com
Hideous scent
Hideous "fresh scent" As bad as Oxy or Febreeze. Probably causes cancer. Don't scent these. Why???????
From swiffer.com
Hi Daisy! We are truly sorry to learn of your dissatisfaction with the scent of the Swiffer Sweeper Heavy Duty Multi-Surface Wet Cloth Refills. We und... Read More
Is now cheaper quality than ones in the past
Would Not RecommendThey newer ones are thinner. Changed the fresh scent. Now is an off putting scent and they do not properly secure to the mop head. Comes unattached after about 2 swipes. Tried 3 times with e different pads and same.result. very frustrating
From swiffer.com
Hello Morgan! We’re sorry to hear that the recent Swiffer pads did not meet your expectations in terms of quality, scent, and attachment. Please know... Read More
Cleaning Supplies…Check
I usually keep a box of these handy for my swiffer mop because I am a pet owner and this is my go-to as a quick clean up. The scent is pleasant and not overwhelming but you smell the clean. Now I do think they are rather pricey considering I need a few pads to mop my entire home but I still keep these on my cleaning shelf and will as long as they are available.
From influenster.com
Scent too strong
It's great for a quick touch up vs. pulling out a bucket and mop, but the scent was perfumey and too strong.
From swiffer.com
Thank you for sharing your experience regarding the Swiffer Sweeper Wet Refills, Open Window fresh. We are glad to know you like how convenient our pr... Read More
Wonderful product but didn't like scent.
Would RecommendI need a for wood wet mop pad that is unscented. Those of us scent sensitive people cannot tolerate the lingering odor the current ones have. Had to rewash my floor with my outdated steam mop. I have to say it was easy to use and left a streak free floor though. Please make unscented for wood floors!
From swiffer.com
We're really sorry to hear you had this experience with our Swiffer® Sweeper™ Wet Mopping Pad Refills Open Window Fresh Scent. It must upsetting that ... Read More
Use them all the time but disappointed.
Would RecommendThe pads in this container are not as wet as they usually are.
From swiffer.com
We are sorry to hear that! Swiffer Wet Mopping Pads are designed to trap and lock dirt, but if they seem less wet, it could be due to storage conditio... Read More
4/5
Yes these do work better than the normal swiffer wet mop cloths.Word of caution though, do not use these on stairs or if you do use with caution. The excess water makes it much easier to slip
From influenster.com
Hate the scent
The wet pads work well but they have a horrible scents. I have tried several different wet pads and all of them have very strong scents which are not very pleasant . The company should make some wet pads with a more appealing scent , maybe with a lemon scent or just plain unscented.
From swiffer.com
Hi Jan! Thank you for your feedback regarding the scents of our Swiffer wet pads. I’m sorry to hear that you find the scents too strong and not to you... Read More
Very disappointed !!!
Would Not RecommendThe newly purchased wet refills are too dry. Very poor quality control.
From swiffer.com
We're also very disappointed to hear about your experience. We have strict controls to check the quality of our products throughout the manufacturing ... Read More
Smells so good
This Swiffer Heavy Duty mop is amazing! The pads pick up dirt and sticky messes so easily, and it leaves my floors super clean with almost no effort. Lightweight, fast, and perfect for everyday cleaning - I love it!
From influenster.com
Beware! Terrible new scent
Would Not RecommendNew smell is overwhelming and can’t get it aired out. Too bad I was a long time customer…
From swiffer.com
PLEASE FIX THE COVER
It’s fine whatever. Works fine. But what irks me more than anything is the way the box is made. The plastic cover on top NEVER fits and is always falling off. If it so much as tips over, the liquid that the cloths are in spills out. We use these as my job and it’s the MOST INFURIATING THING EVER. Please design a cover that actually fits. It’s not that hard. I’m begging you
From swiffer.com
We're sorry to hear this has been your experience and want to assure you that we have many quality checks to ensure you get the best from your Swiffer... Read More
Scrubbing strip needs to be underneath further
Why doesn't the scrubber strip fit nicely underneath the base? The strip all we seems to sit on top of the base so you can't really even scrub anything. Can you please move the scrubbing strip further down so when you tuck the ends into the slots on the top the scrubber strip is underneath the base instead of on the side....
From swiffer.com
Swiffer saved the day!
Would RecommendOutstanding! We had our 15 year old dog who had a nose bleed we could not stop. We rushed him to the vet and they stopped it. When we got home the floor looked like someone had been stabbed. I took the Swiffer with a wet pad and every bit of blood came up! I was so happy since I thought I would have to scrub on my knee’s the hard wood floor. Thank you Swiffer for saving my knee’s!
From swiffer.com
Great product
Would RecommendI love Swiffer Wet Cloths but I wish they would have scent free ones for customers with scent sensitivity.
From swiffer.com
Product changed - not for the better.
The pads work well as a quick clean, always liked them. But, the formula has changed and they added a scent which is horrific. The smell stays around for days and is so strong it gives me a headache. I wish they left things alone. I will never buy it gain due to the heavy odor. Literally smells lie some nasty VOC was added (volatile organic carbon).
From swiffer.com
There's nothing more important to us than the safety and satisfaction of our users, so we're very sorry to hear about this. Our products undergo exten... Read More
Good mop alternative
[This review was collected as part of a promotion.] These are great for a traditional mop alternative! I hate the thought of old water and dirty mops. With this Swiffer product, I can ensure my floors are ACTUALLY getting cleaned every time I wash.
From swiffer.com
Good for quick cleaning
[This review was collected as part of a promotion.] This product works exactly as described. Price point isn't bad to replace. I will likely use on occasion for quick cleaning. I will keep my mob for bigger jobs still though.
From swiffer.com
T.
Pads are just a bit too short. Difficult to securely attach. Certainly another 1/4 to 1/2 inch of material won’t adversely affect company profitability.
From swiffer.com
We're sorry to hear this, Gemma, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recomm... Read More

Hello ! We are sorry to hear about the residue left on your laminate floor. We would genuinely like to understand more about your experience so we can... Read More