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Exquisite Accent II Cocktail Hour (A) Gray 52.6-oz sq yard Nylon Textured Indoor Carpet

Ratings & Reviews for STAINMASTER Exquisite Accent II Cocktail Hour (A) Gray 52.6-oz sq yard Nylon Textured Indoor Carpet

4.3
163
Review
 4.3 out of 5
163 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The carpet is reported to have a high-quality, soft and plush feel, with attractive color options. Many customers were satisfied with the product's appearance and comfort. However, some experienced issues such as a strong odor and concerns about stain resistance and durability. The installation service was generally praised, though a few customers noted scheduling challenges.

Customer review summary generated by AI, including incentivized reviews.
163 Customer Reviews

The quality of product at this company is great.

Nice quality product.

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The carpet smelled terrible and was refused

Would Not Recommend

Very disappointed, the carpet had a strong pungent smell. Think the manufacturer rolled up the carpet too soon. We could not have the carpet installed. Same day we selected an alternate carpet, a lesser quality, as we could not wait another three weeks with the bedrooms empty.

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Response from Manufacturer

Hello Rgeq. Thank you for taking the time to share your feedback regarding the Exquisite Accent II Let’s Go Karaoke (A) carpet. We sincerely apologiz... Read More

ManufacturerJuly 29, 2025

shaw

Lowe's owns Stainmaster. I never knew that!

Would Recommend

The carpeting is so rich and luxurious. Shoes off at the back door from now on!

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Response from Manufacturer

Hello Marty the Drake. Thank you for the fantastic five-star review of the Exquisite Accent II Backstage Pass carpet! We're thrilled to hear that... Read More

ManufacturerJuly 22, 2025

shaw

Do Not get Stainmaster

Would Not Recommend

If you are considering carpet, please do not get stained master carpet. I have already had my living room carpet replaced within one year of installation and one professional cleaning that did nothing to the carpet. I have a light gray stain master and because I did not get my carpet clean every 12 months the warranty is voided. There is nothing you can get out of this carpet. I swear, even water stains it

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Response from Manufacturer

Hello. We're sorry to hear that you're not pleased with your selection. It's understandable that this would be a frustrating situation ... Read More

ManufacturerJuly 15, 2025

shaw

Excellant product

Would Recommend

We love the look. It looks even better after install. We are very happy with the choice and the install looks great too.

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Response from Manufacturer

Hi Mitch. Thank you for taking the time to review our STAINMASTER Exquisite Accent II Glam Up (A) carpet. We are thrilled to hear that you love the l... Read More

ManufacturerJune 23, 2025

shaw

Luxuriously soft & easy to clean

Would Recommend

Old carpet was 20 years old & I believe part of the reason I felt ill a lot. It was brown & builder grade. Since the new carpet went in, my house is brighter, I haven't felt ill once & I LOVE walking on it barefoot to feel the softness. Unfortunately juice was spilt on it but it cleaned up beautifully the stainmaster blend is as advertised.

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Response from Manufacturer

Thanks so much for sharing, Carrie! We're thrilled to hear how much of a difference your new STAINMASTER carpet has made—not just in style and co... Read More

ManufacturerMay 11, 2025

Love the carpet.

Would Recommend

We love the carpet, it's beautiful. Not as happy with the installation process thru Lowes. I needed 12 x 14, Lowes required me to purchase 12 x 17. I had a 12x 3.5 excess, a waste of material and money.

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Response from Manufacturer

Thanks for your feedback, Slugo! We're glad you love the carpet and appreciate you sharing your experience. We understand how frustrating excess ... Read More

ManufacturerFebruary 16, 2025

shaw

Lowes has great prices and great installers

Would Recommend

We like the color, price and the quality of workmanship

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Response from Manufacturer

Thanks for your review, Papa J! It’s great to hear you’re happy with the color, price, and installation. Enjoy your new carpet for years to come!
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ManufacturerFebruary 15, 2025

shaw

Double check carpet before installing i

Would Not Recommend

Was sent the wrong carpeting this says true reality. My sample BOCCE’ BALL GAMEA model # is 7L789/0178a true reality is a different # from my sample and multi color does not say gray.

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Response from Manufacturer

We're sorry to hear about the mix-up, Carol. It sounds like there was a discrepancy with the product you received. We recommend reaching out to L... Read More

ManufacturerOctober 24, 2024

shaw

Make sure rug blends with paint in your home

Would Recommend

Great rug love the color

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Response from Manufacturer

Native - We're so happy to hear you love the color of the Exquisite Accent II Lasting Moment carpet! It’s great when the rug blends perfectly wit... Read More

ManufacturerOctober 14, 2024

shaw

High VOCs..

Would Not Recommend

This carpet was installed in January, and it's still off-gassing 8 months later. The horrid odor is noticeable immediately. Even my clothes from the closet have an overpowering stench. About 3 months after install, the odor became stronger and started affecting my health by fatigue and then depression. Steam cleaning is suppose to help, but reviews say the carpet doesn't dry well. Off-gassing can last 5 years, so I've decided to sell my home. No one knows how this could affect my long-term...

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Response from Manufacturer

Hi JustJean1953 - Thank you for sharing your experience. We are truly sorry to hear about the issues you're facing with your carpet installation.... Read More

ManufacturerOctober 4, 2024

shaw

Great color!

Would Recommend

This carpet feels so soft!! And the color is amazing!!

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Response from Manufacturer

L Amoroso - Thank you for your wonderful feedback! We’re so glad to hear that your Exquisite Accent II carpet feels soft and the color is just what y... Read More

ManufacturerSeptember 9, 2024

shaw

You can rest assure everything will go well

Would Recommend

Replacement carpert living room. Nice color feels good on feet.

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Response from Manufacturer

Kevin - Thank you for your feedback! We’re glad to hear that your Exquisite Accent II carpet feels great and the color fits well in your living room.... Read More

ManufacturerSeptember 8, 2024

shaw

LOWE'S CARPET & PAD

Would Recommend

Quality products. Both the carpet and padding look wonderful in our bedroom. Price was excellent. We also were very impressed with the installer (Juan V.). He was gentlemanly, professional and courteous. We were surprised at how quickly he finished the job. Clean up was also done quickly and thoroughly. Juan will definitely do our next job 😀

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Response from Manufacturer

BenMar68 - Thank you for your kind words! We’re thrilled to hear that you’re pleased with the quality of your Exquisite Accent II carpet and padding.... Read More

ManufacturerAugust 22, 2024

shaw

Delayed Installation

I would love to write a review at this time but the carpet we ordered is still not installed. Got a phone call at 7 this morning saying that they would not be able to install it today. Told me that the scheduler would call to reschedule it. Now it is set for next week Monday. Not happy at this point.

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