Ratings & Reviews for Shenandoah Stemson 36-in W x 30-in H x 12-in D Sage Painted Fully Assembled Cabinet Wall Raised Panel Square
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the cabinets' attractive appearance, color accuracy, and soft-close features, with many noting the white finishes have no gray undertones and complement their decor beautifully. However, a substantial number report serious quality control issues including warped doors, misaligned drawers, stained finishes, chipped paint, and missing hardware. Several mention receiving defective units that required replacements, only to encounter the same flaws again. Despite these manufacturing concerns, many customers who worked through the challenges still express satisfaction with the final aesthetic result.
Customer review summary generated by AI, including incentivized reviews.Kitchen Redo
Checked the square on cabinets before packing up to ship. One cabinet was about 1/4” out of square. Also there was a lot of glue that had to be scraped off before stacking the pantry cabinets
From shenandoahcabinetry.com
Great
Great job!!! They did awesome work
From shenandoahcabinetry.com
Wonderful! We are thrilled to know you are happy with your kitchen! Thank you so much for choosing Shenandoah Cabinetry to be part of such a special p... Read More
Sturdy construction
I am very pleased with the construction and beauty of the cabinets.
From shenandoahcabinetry.com
Fantastic! Thank you for taking time to leave feedback for your new cabinets. We are thrilled to know the quality and look met your expectations, and ... Read More
Love My New Cabinets!
I bought these cabinets a couple months ago and after they are installed they are just absolutely beautiful. I had one door that had a scratch on it. They asked me to take a picture and they sent me a new door. No questions asked. I appreciated that so much. Great customer service! Beautiful workmanship!!
From shenandoahcabinetry.com
We are glad to have been made a part of your project! Thank you so much for choosing Shenandoah Cabinetry to help make your kitchen more comfortable a... Read More
Expected better quality and construction
Would Not RecommendOrder 2 cabinets, each was $388, one was fine but the other had a crack in the front just above the hinge and in the back, top of cabinet, nails were showing, joint was open. Don't think this happened in shipping, boxes were in very good condition. For the cost of this cabinet, I expected better quality construction. It took a month to be delivered, so couldn't really wait another month for a new one. Called Lowe's Customer Service and all they offered was a $50 gift card! Expected more from the...
From Stemson 24-in W x 42-in H x 12-in D Black Painted Wall Fully Assembled Cabinet Raised Panel Raised panel Verified Purchaser
We appreciate your feedback, though we are very sorry for the damage you have encountered. Our Shenandoah Cabinetry Customer Care Team stands ready t... Read More
Damaged cabinets
Cabinets arrived damaged. Couldn’t wait for replacement. Asked Lowe’s about a discount but wasn’t given one. Very disappointed.
From shenandoahcabinetry.com
We are truly sorry for the damage you have encountered with your purchase. Our Shenandoah Cabinetry Customer Care Team is standing by at (877) 569-377... Read More
Not as good as they used to be.
The way the drawer faces mount to the drawer boxes is low quality. The brackets covers come in contact with the cabinet face sometimes and the brackets aren’t always positioned correctly so the drawer face doesn’t hit the bumpers and sometimes they are super crooked. Also, the delivery people were rough on them as I watched them off loaded into the garage. They carried them upside down. Set them down very hard and handled them with a lack of care. Two cabinets were damaged. One the bac...
From shenandoahcabinetry.com
We appreciate your feedback, though we are sorry to learn of the issues impacting your purchase. Our Shenandoah Cabinetry Customer Care is available t... Read More
Horrible
I really wish I would’ve pushed back on my design consultant when they suggested this brand. I’m out months without my cabinets due to not quality and re-order issues. Re-order turnaround is pretty quickly. The quality still continues to suffer. I have to believe that the markup on these is so much that they don’t care that they continue to turn out a product.
From shenandoahcabinetry.com
We're sorry to hear about the delays and frustration you've experienced with your cabinet order. We understand how disappointing it can be when a proj... Read More
Pretty but damaged
While the cabinets are lovely, many of them arrived damaged, most likely caused by poor packaging and/or shipping. Shenandoah is replacing them but it has delayed our project which is frustrating.
From shenandoahcabinetry.com
Thank you for sharing your feedback. We're glad to hear you find the cabinets beautiful, but we're very sorry to learn that several arrived damaged an... Read More
Kitchen upgrade
Great upgrade to my kitchen- lots of storage and matches my countertop easy to clean and junk out of sight Plus makes a great cutting table the second best upgrade to this 60 year old house (sorry but my 144 sq ft bathroom addition is still number one
From shenandoahcabinetry.com
We are thrilled to have your wonderful feedback and photographs! Congratulations on a successful project, and your island looks absolutely amazing! Th... Read More
New kitchen cabinets
Love the new kitchen cabinets in all it looks great. Do have a few issues. There is one cabinet door that the interior trim design is crooked on the door panel. Two other doors hit when closing
From shenandoahcabinetry.com
We are glad you are enjoying your new cabinets! If you have any questions or concerns, please know our Shenandoah Cabinetry Customer Care Team is avai... Read More
Shenandoah Cabinets for my Shop
The cabinets have been installed, but the countertop has yet to be installed. I am still waiting. On that. There was a set of two separate cabinets in one place and one cabinet was a tiny bit taller than the other one which cause leveling problems for the countertop. And the same thing happened in my kitchenette area, where there was three cabinets that met each other and they were not exactly the same size by around a fourth of an inch.. I like the color of those cabinets and I think they’re ...
From shenandoahcabinetry.com
We appreciate your feedback and hope we can learn more from you. At your convenience, connect with our Shenandoah Cabinetry Customer Care Team at (877... Read More
Love the features
The cabinets are perfect and beautiful, I love the slow closing options. The measurements were wrong and it was corrected immediately.
From shenandoahcabinetry.com
We truly appreciate your wonderfully kind review! Your space looks fantastic, and we are proud to have been included in such a beautiful kitchen! Than... Read More
Bad service
Started2/12 still not all hear reordered 4/21 why
From shenandoahcabinetry.com
We are sorry to learn you are not satisfied with your experience. Should you wish to share more about what you have encountered, please connect with o... Read More
Kitchen
Kitchen turned out as expected
From shenandoahcabinetry.com
Your kitchen looks stunning! Thank you so much for sharing, and we are very grateful to have been made a part of such a wonderful space. We truly appr... Read More
Love my cabinets!
Would RecommendThe cabinets were beautiful and loved the color. A few of the cabinets had minor damage but luckily it was in places that did not show. Otherwise it turned out great!
From shenandoahcabinetry.com
We truly appreciate your feedback! Thank you so much for choosing Shenandoah Cabinetry for your kitchen, and we are absolutely thrilled to have been i... Read More
Kitchen Cabinets
Would RecommendCabinets are great quality
From shenandoahcabinetry.com
Wonderful! It is a thrill to know you are happy with your choice of Shenandoah Cabinetry for your kitchen project. We truly appreciate you including u... Read More
Kitchen cabinets
Would RecommendThe cabinets are wonderful!
From shenandoahcabinetry.com
We are so glad to know you are happy with your Shenandoah Cabinetry! Thank you very much for including us in your kitchen, and we hope your new cabine... Read More
Poor quality!
Would Not RecommendThe quality of this cabinets are horrible. I opened a box on one of the cabinets that had drawers and the drawer facing fell off. The lazy Susan I bought not only does the spinning carousel scrape against the side of the wall. Put the hinge on the door was not put in place correctly so the door does not lay flush against the cabinet and has a large gap. Had to get a replacement roar because the construction on one of them was pulling apart.
From shenandoahcabinetry.com
We are truly sorry for the damages you encountered with your purchase, Kristine. Please know our Shenandoah Cabinetry Customer Care Team stands ready ... Read More
Kitchen cabinets thru Lowes
Would RecommendI think the quality is very good. Lead time was a little long and price was somewhat high.
From shenandoahcabinetry.com
Thank you for your feedback! We are delighted to hear that you are enjoying your new Shenandoah Cabinetry. A quality product that fits the budget will... Read More
Thank you for your feedback, though we are sorry for the issues you encountered. Should you wish to discuss replacements or your Limited Lifetime Warr... Read More