Ratings may include incentivized customer reviews.
What Customers Are Saying
The robotic mop provides effective cleaning on hardwood, tile, and laminate floors, with dual spinning mop pads that remove dirt, dust, and pet hair. Users praise its quiet operation, lightweight design, and maneuverability, allowing it to clean in tight spaces. The mop offers various cleaning modes and can be used in handheld mode for walls and other surfaces. However, the small water reservoir requires frequent refilling, and it lacks advanced features like mapping and app control found in more expensive models. Some users also reported issues with the mop getting stuck on carpets or failing to clean certain areas consistently.
Customer review summary generated by AI, including incentivized reviews.Great than expected
[This review was collected as part of a promotion.] Cute, save room space, obvious cleaning for the whole room after using. I'm living a small 1b1b so the battery is enough for cleaning the not too big apartment.
From Samsung US
Small and lightweight.
Would RecommendVery easy to use and unusual in its practicality. Because it is small the jetbot will fit and clean in small bathroom spaces, like beside the toilet.
Verified Purchaser
Works great on my vinyl floor.
[This review was collected as part of a promotion.] Got this as a gift for Christmas. Only used it once, but it did do a good job. I found it a little difficult to maneuver with the remote control. I’m used to my robot vacuum that goes straight up and down. This goes in circles in one spot but I can get it to move eventually. The instructions don’t help too much on how to steer it. I’m going to try it again today.
From Samsung US
Excellent
Would RecommendPros: Excels at cleaning our hardwood floors. Easy to clean pads. Con: Because of its slightly domed shape, it will sometimes wedge itself under cabinet overhangs and stop.
From Samsung US
Works well for max 12 months…
Would Not RecommendWorked well till 3 months out of the warranty date. If you want a long lasting product, this isn’t the one for you.
From Samsung US
Wiping not moping
Would Not RecommendThis product is is not for moping, it should say Jetbot Wiping. I would have returned it but I was oversees and was not able to use it on time. It has several blind spots while cleaning. This technology is working in progress.
From Samsung US
Hello, We want to understand more about what happened with your Samsung vacuum. You may contact our Support Team via the link below to speak with a ... Read More
Great When It Works
Would Not RecommendSecond time this product has failed for me. It was repaired once before and now most of the plastic pieces holding the main top plastic and bottom plastic assembly have broken and were rattling on the inside of the JetMop. When it works its wonderful, but these now regular just out of warranty failures with main plastic parts breaking from stress is a BIG problem.
From Samsung US
Hello marblin, We want you to have a better experience with one of our Samsung vacuums, and we'll be glad to look into this. You may contact us via ... Read More
Good features
Would Recommend[This review was collected as part of a promotion.] The Jetbot Mop does a decent job. It did have difficulty detecting my area rug. It’s very thin which is understandable why it went over it. Good quality.
From Samsung US
Love my Robotic Cleaning Crew!!
Would RecommendI've owned this mopping robot for about a year now and I really love it!!! Just bought additional mop pads so I can change them out when they get dirty. I use it mostly in the kitchen where I have tile floors and it cleans very well. Coupled with the Jet Bot AI+, they make quite a Robotic cleaning crew!! Work smarter, not harder!!:) I highly recommend.
From Samsung US
Time saver
Would Recommend[This review was collected as part of a promotion.] This auto mop is saving my time. And you can see cleaned floors when you come back home. It is amazing. I bought it 3 times presented to friends.
From Samsung US
Great features and the edges clean up excellent!
Would Recommend[This review was collected as part of a promotion.] I bought this a month ago and so happy that I did. And I tell my friends about the jetbot mop .it's a great one for Samsung robot vacuum cleaner too.
From Samsung US
Good mop bad robot
Would Recommend[This review was collected as part of a promotion.] I wish it has map or you can control it through your phone like the vacuum robot. Or at least tills you if the water is finished or somthing
From Samsung US
Great Product
Would Recommendvery efficient. great for hard floors and easy to put on charge.
From Samsung US
Disappointed
Would Not Recommenddoa. never worked out of thr box. never could get jetmop to fully charged on different outlets. always says it needs to be charged.
From Samsung US
Dear Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experie... Read More
Only lasted for five cleans
Would Not Recommendthis thing does not last very long. we ran it about five times before the battery stopped charging and there is no way to replace it without purchasing a new one. other reviews have also mentioned having an issue with the battery not lasting very long.
From Samsung US
Hi MopMan! Thank you for reaching out to us. We apologize that your experience with the Jetbot Mop was less than ideal, and it does not meet your exp... Read More
Only use water
Would RecommendI like that I could put it in the room and close the door and could be cleaning other rooms.
Verified Purchaser
Great robot mop.
Would RecommendWorking great. We needed to adjust to how to use but it has done a wonderful job so far. Use a couple tube barriers like draft protectors to block the area it will work in. Easier than boxes I've seen video reviews do. We let it run at night before turning in. It doesn't wifi but doesn't need to, just turn on, let run. Our floors are older laminate but are shining now. For buffing once in a while just run it with dry pads. Easy storage.
Verified Purchaser
Works good
Would RecommendEasy to use. It's small and lightweight. It has a timer on it, so you can leave your home and let it mop. For really hard stains you'll have to get them off another way
Verified Purchaser

Hello Emily, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at ... Read More