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Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified

4.7
316
Review
 4.7 out of 5
335 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the smart technology, spacious interior, and elegant design. Many highlight the large touch screen display, dual ice maker, beverage center, and touch-to-open doors as innovative conveniences. Reviewers consistently note exceptional storage capacity with adjustable shelves and a convertible middle drawer that maximizes flexibility. The sleek, modern aesthetic and quiet operation are frequently described as transforming kitchens into high-end spaces. A small number report cooling or ice maker issues, but most consider the overall value and functionality outstanding.

Customer review summary generated by AI, including incentivized reviews.
337 Customer Reviews

Great icebox

Would Recommend

[This review was collected as part of a promotion.] Nice fridge I’ll check reliability, known compressor/ice-maker issues, cooling performance, owner complaints, warranty, current price/value, and whether I’d recommend buying it or choosing another model.

September 10, 2026

From Samsung US

Amazing

Would Recommend

[This review was collected as part of a promotion.] Great fridge Love the camera so I can know what I have in The ice machine is great I like the small ice

September 10, 2026

From Samsung US

Great product so far

[This review was collected as part of a promotion.] I like the ai tracking with products we place in the fridge along with tracking experation dates it should make things easier with our busy day to day. its just going to take a min to learn every thing it has.

September 8, 2026

From Samsung US

Great family fridge

Great family fridge so far , very spacious for our big family . The looks and aesthetic of it is superb

September 8, 2026

From Samsung US

Product

Would Recommend

Beautiful product. Love the family hub and how interactive it is.The new sleek and shiny look is beautiful. The large capacity is my favorite.

September 8, 2026

From Samsung US

Great fridge

Would Recommend

[This review was collected as part of a promotion.] It is a very nice fridge. The water pitcher fills automatically and very quick. The features are cool and convenient for families.

September 8, 2026

From Samsung US

Great features.

Would Recommend

Works great and very stylish!! Great buy! Stainless steel is very fragile though. Dents very easily.

September 7, 2026

From Samsung US

Great new look!!!!

[This review was collected as part of a promotion.] Beautiful product that changed the look of my kitchen! Its interactive capabilities are amazing! I love the big screen!!

September 7, 2026

From Samsung US

Nice so far

Would Recommend

Still new, but so far bigger than our previous 28 cubic ft and nice to have the built in tablet and tv

September 7, 2026

From Samsung US

Love it but not user friendly as I hoped.

Would Recommend

The refrigerator itself is very spacious and I like the layout except for a few things: In the freezer portion, the upper drawer is hard to push back to get to lower freezer. The electronics on the door is not as up to date/user friendly as I had hoped. Samsung should provide a video on how to work the electronic on the door, I shouldn't have to read a whole booklet to learn how to work it. Regarding access to the water, I really wished you didn’t have to open the door and let cool air out to g...

September 6, 2026

From Samsung US

Poor customer service

Product is not poor but delivery was a mess and the follow on customer service was terrible. The delivery team damaged my house, I called within minutes of them leaving and was told I would be taken care of. Also my microwave was not installed despite being told several times it would be. I filed a claim and never heard anything after that despite calling several times I will never recommend lowes to anyone. Take peoples money and then not make things right.

September 6, 2026
Verified Purchaser
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Great features! Easy to use!

Would Recommend

So many features! The hand swipe to open, the pitcher already in the fridge. The screen is super smooth and easy to use

September 5, 2026

From Samsung US

Aesthetic and functional!

Would Recommend

Fridge doors open smoothly, touch screen door is a decent amount slower than even a tablet or phone. But is functional and responsive. the cooling functionality is phenomenal especially the feature that chills products in the fridge or freezer rapidly a cold soda takes only 10 minutes when the feature is active. The freezer section is somewhat clunky and a bit space constrained due to the design. The color and aesthetic is phenomenal. I would say cooling functionality and fridge space are easily...

September 4, 2026

From Samsung US

1 week review

Love the refrigerator, ice making is not what I expected, it took about 3 days to get the drawers full. Water function and built in water dispenser is a gamechanger

September 4, 2026

From Samsung US

Easy setup and great features

Would Recommend

We love this refrigerator! It was easy to set up and connect to our SmartThings account. Great features like the shopping list and calendar, plus the connectivity to our tablet and phones. We haven’t used the AI feature yet.

September 4, 2026

From Samsung US

Everything I needed in the store

Would Recommend

I bought my refrigerator and deep freezer a month ago and I am so happy to have it worked perfect fit good in my kitchen and my garage for my deep freezer. I can buy more meat. I love the taste of the water that’s coming out of my refrigerator very fresh thank you Lowe’s. I appreciate you and I will be back until all my friends and family come and buy from you guys. I will be back again thank you very much. Delivery was right on time. They explained everything to me and they did all the work tha...

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Awesome

Would Recommend

Awesome product with latest technology, AI capabilities and seamless integration with Applications & Accounts.

September 4, 2026

From Samsung US

Super Features 👌

Amazing Refrigerator, it has everything to handle everyday task, the Commands to open the fridge automatically, camera to let me know what is in the read what I just put in there. Shopping list is a must.

September 3, 2026

From Samsung US

Fridge

[This review was collected as part of a promotion.] Great product keep my drinks nice and cool keeps everything just the right temperature ice maker works great

September 3, 2026

From Samsung US