Ratings & Reviews for Samsung Bespoke AI Standard-Depth Family Hub 29-cu ft 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( Charcoal Glass Top with Matte Black Steel Bottom Panels ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator's innovative smart features, particularly the Family Hub touchscreen and AI Vision capability that lets users see inside remotely and track inventory. The spacious interior with flex drawer and beverage center impresses reviewers with its generous capacity and thoughtful organization. Cooling performance is consistently reliable, and dual ice makers offering cubed ice and Ice Bites are frequently highlighted. The sleek, modern design with customizable panels elevates kitchen aesthetics. A small group reports serious reliability issues and unresolved support concerns, though most customers consider this refrigerator a worthwhile investment that enhances daily family life.
Customer review summary generated by AI, including incentivized reviews.Great features
I love how my Samsung Family Hub refrigerator makes my kitchen feel modern and connected. It keeps everything organized, helps me plan meals, and even brings a little entertainment right to the door. It’s like having a smart assistant built into my fridge — stylish, convenient, and surprisingly fun.
From Samsung US
Great capacity
[This review was collected as part of a promotion.] Quite quiet and have enough room to keep all.my drinks
From Samsung US
Really nice easy setup, great capacity
Great capacity, easy to setup, works great, love all the Samsung products
From Samsung US
Great Features!
Would Recommend[This review was collected as part of a promotion.] We love the refrigerator! It comes with great features and cool Ai vision.
From Samsung US
Good features.
Would RecommendNice product, setup to hold most things you would want to put into a refrigerator. The middle drawer is a nice feature.
From Samsung US
Smart Ai Fridge
Would RecommendLots of space and finally a smart appliance to help with recipes!
From Samsung US
Great features and tons of space
Would Recommend[This review was collected as part of a promotion.] Honestly we love our fridge but idk if we use too much water and ice but the filter went by very quickly and we got the fridge 3 months ago and our filter is already on 12% left. But other than that it stores a ton of storage and I love the feature that it opens automatically and when baking or making sweet treats it opens by itself
From Samsung US
Amazing
Would RecommendHuge, so much space, The ice is definitely my favorite part. We love how many compartments there are, and how there’s always a water and ice stocked. It makes organization very easy. The AI is very helpful as well. We also love that we can stream our favorite music right from the fridge.
From Samsung US
Great features, Stylish design
Would RecommendBespoke refrigerators looks great. It’s functional. We love the family hub.
From Samsung US
Great
Would Recommend[This review was collected as part of a promotion.] Lov it lov it cold and very refreshing fantastic ice machine
From Samsung US
Great Fridge
It is really accessible to use this fridge for everyday use.
From Samsung US
Great Features
Would RecommendAi helpful just wished there were cameras in the flex and freezer portion, without having to scan using the top camera as a work around. Also better integration of Samsung Food app and recipe sugestions.
From Samsung US
Great all around product
Would RecommendProduct is working great lots of space which is what I was hoping for. Like the touch screen with all the extra features as well.
From Samsung US
Modern technology
Would RecommendWe had same fridge 3 years ago, this new upgrade in new house is even better, just the right improvements with larger family hub and we love it. Added sensors help a ton when loading the fridge as well. Lots to explore still.
From Samsung US
Worth the money!
Would RecommendWe had to upgrade from the older Samsung Family Hub 3.0 and purchased the Bespoke 29 cu.ft. 4-door refrigerator with AI Family Hub. I also was sure to add the 7 years extended warranty, with my purchase because I was made aware that any appliance created after 2012 has a life of 7-10 years. A true upgrade on the new Bespoke refrigerator is that it has the ice maker down below. I was told by a certified refrigerator repair man that if I was to get another one of these refrigerators, I had to make...
From Samsung US
Keep items cold and frozen!
Would RecommendI would strongly recommend this product!!! We had been searching for a fridge after having a 20 year old refrigerator but ours stopped working well so we decided to go shopping for one. We saw this one and HAD TO GET IT. The 4 doors are really helpful, the top drawer from the bottom is helpful if you have a bad back and need to access something quick.
From Samsung US
Great looking
hey it's a great looking fridge and the freezes good and the space is good enough for two persons in the house thank you accessibility is very good and the features are the I can recognize it and it's very responsive also it keeps cool real well
From Samsung US
has a beautiful design
[This review was collected as part of a promotion.] awesome, it can hold all my groceries and meat and dairy products
From Samsung US
Love the beverage drawer
Would RecommendWe bought a Samsung four-door 4 1/2 years ago And the icemaker stopped working luckily We were under warranty so We Were refunded the money promptly And went and got another refrigerator This time we have the pull out beverage drawer Which we absolutely love and a big screen which is better than the last one. we love this product would recommend it.
From Samsung US
Not very happy
Would Not RecommendThe ice maker is terrible, and one of the freezers stays that cold.
From Samsung US