
Ratings & Reviews for Samsung Standard-Depth Mega Capacity 31-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator for its spacious interior, sleek stainless steel design, and reliable cooling performance. Most highlight the generous storage capacity, efficient organization with multiple shelves and drawers, and consistent temperature distribution that keeps food fresh longer. The external ice and water dispenser with multiple ice types and app control via SmartThings is frequently called a game-changer. The fingerprint-resistant finish and quiet operation enhance the premium feel. A few report ice maker issues or minor finish smudges, but most consider these drawbacks minor compared to overall performance and convenience.
Customer review summary generated by AI, including incentivized reviews.Great buy
Would Recommend[This review was collected as part of a promotion.] Love the refrigerator is a great will buy again great install no time sale was fast we’ll do recommend the buy to anyone that interested
From Samsung US
Nice refrigerator, terrible mfg service
The refrigerator is fine, no problems yet. It is a warranty replacement for another which broke 2x in the first 8 months. The main problem was the incredible run-around from Samsung in every aspect of getting it replaced. Terrible unclear and complex procedures. Absolutely frustrating!
From Samsung US
Professional job to delivered and installed.
Would RecommendThis is a good refrigerator so quite.nice and cold water we can drink. After all looking good refrigerator wonderful design.
From Samsung US
Amazing features
[This review was collected as part of a promotion.] The refrigerator is everything I could have asked for the cooling is all around it downs not have cooler or warmer areas. I love the water dispenser refills immediately ergonomic design is great it provides the perfect capacity for special occasions and everyday use and the finishing on the fridge is great!
From Samsung US
Persistent intermittent water drip
Would Not RecommendI purchased the Samsung RF27 and experienced intermittent water drips from the door dispenser on two separate RF27 units (All within 30 days of purchase). We noted several events from the first day we received the replacement, with drips occurring daily at irregular intervals, typically 2–6 hours after dispensing. A certified technician replaced the entire water housing, but the drip returned about two hours after service. Samsung reviewed the service report via their case and declared the condi...
From Counter-Depth Mega Capacity 26-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Easy to use and organize
Would Recommend[This review was collected as part of a promotion.] The storage setup works well for groceries of different sizes, and the interior is easy to keep organized. It cools consistently, the controls are easy to understand, and the outside has a clean finish.
From Samsung US
Serious Design Flaw or Manufacturing failure
Would Not RecommendSerious design flaw. the glass shelf is fused to the drawer/tray, and but it is not properly sealed, and food spills get unerneath the glass. Since you can't take it apart it is extremely difficult to clean
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] Product is exactly how I expected. The cooling process was quick. & product is very durable.
From Samsung US
Lasted 3 months
Would Not RecommendGreat look, however after 3 months the compressor went out. Took Samsung over a month to resolve this issue. Dealing with Samsung customer service was a nightmare.
love this fridge
[This review was collected as part of a promotion.] amazing fridge turbo cooling is an amazing feature. just love the fridge in its entirety
From Samsung US
Good looking fridge
Would Recommend[This review was collected as part of a promotion.] I bought this fridge 2 weeks ago and I am very satisfied with its performance. It cools very well and seals perfectly. I would really recommend it to anyone who wants a reliable, good looking and effective fridge. The capacity fits perfectly a family of four members.
From Samsung US
Amazing sleek and stylish
Would Recommend[This review was collected as part of a promotion.] Amazing even temp throughout this unit very sleek and stylish love how it just looks and fit with my decor
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] Love the fridge, we have the washer and dryer so knew it would be good quality
From Samsung US
Satisfied so far
[This review was collected as part of a promotion.] Seems good so far. Drawers seem a bit lighter than previous frigidaire gallery and ice jams up easily in ice tray which is difficult to remove. Have the 5 year warranty. Will update if I need to use it. So far satisfied.
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] The cooking abilities are phenomenal. Samsung really out did their selves this year.
From Samsung US
Love the double doors
[This review was collected as part of a promotion.] Nice refrigerator, no issues, easy to clean and change filters, everything is very accessible.
From Samsung US
Great
Would Recommend[This review was collected as part of a promotion.] The capacity of the fridge works great and the cooling definitely worth the dispenser is nice and efficient and ergonomics
From Samsung US
Overall satisfactory
Would Recommend[This review was collected as part of a promotion.] the capacity on the refrigerator is great it cools very well . I have had issues with the drawers . the wheels broke two of the drawers . I'm also have an issue with things on the very top rack freezing and I also have an issue with things on the very top rack freezing .
From Samsung US
Good fridge for the price.
Would Recommend[This review was collected as part of a promotion.] It’s is a good basic fridge with water and ice dispenser & has overall decent capacity for food.
From Samsung US
Hi Robert,
We are sorry to learn that your experience left this impression and your Insights into the overall journey and customer support...