Ratings & Reviews for Samsung Bespoke AI Standard-Depth Beverage Center 29-cu ft 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Water line failed on vacation, >$1000 in damage

I was away on vacation and got alerts that the fridge was warmer than normal. Had my house sitters check in, and found the kitchen and below finished basement flooded. Ruined my vacation and now have to deal with at least my $1000 deductible and having to replace this fridge, only 2 years old.

Why would the service personnel hook up the water line to the ice maker?

Good fridge

So far, it’s been great having this refrigerator. It’s been a couple months and everything is working fine.

Junk

We’ve had this refrigerator for a year, and the ice maker is an absolute disaster. It freezes up nonstop, refuses to make ice, and when it does manage to spit out a few cubes, pulling out the tray triggers a full‑blown ice avalanche because it can’t even detect the tray is missing. For the price we paid, this is infuriating. I shouldn’t have to buy a separate ice maker because this overpriced hunk of junk can’t perform the one basic job it was designed to do. Total failure of a product.

Defective cooling system ruined our food

This refrigerator failed at its most basic function: keeping food cold. From the day it was delivered, the cooling system was inadequate, and our food began spoiling almost immediately. We had to throw away a full refrigerator's worth of groceries because the unit simply could not maintain a safe temperature. For an appliance in this price range, a fundamental cooling failure right out of the box is unacceptable. We are still dealing with the fallout from this defective unit's replacement proces...

Love the beverage center

Use the water dispenser and auto fill pitcher constantly, great feature!

Kitchen remodel.

Fridge is perfect size and color.

Excellent Samsung Refrigerator – Quiet, Spacious,

I’ve been using this Samsung refrigerator for a while now, and I’m very satisfied with it. The cooling performance is excellent, and it keeps food fresh much longer than my previous fridge. The design looks modern and elegant in the kitchen, and the storage space is very well organized. It also runs very quietly, which I really appreciate. The shelves are sturdy, the freezer works perfectly, and the smart features are convenient and easy to use. Overall, this refrigerator offers great quality a...

Attention do not buy

Ice maker went out after 2 years cost over $500 to replace. Would not be covered with warranty, also on the inside of door plastic chipped out. When I reached out they said wear and tear is n not covered. It's just me and my husband at home our kids are grown. The whole refrigerator quit working 4 years after purchase. It's a beautiful refrigerator but don't let the looks deceive you!

Stay away!

I would not purchase this fridge. My icemakers both went out within a year, and at 3 1/2 years my whole fridge stopped working. I will have to pay for a service tech to come out and they said it might not be covered. Go with a different brand.

Moldy water pitcher, temperature and display issu

I've had my Samsung refrigerator professionally installed for over a year now. At first all was fine, then a few months in, the display stopped working for about a month. I then noticed items on the top shelf would freeze- spinach and other items. Within a few days, milk and dairy items went bad way before the expiration date, then the Auto-Fill Water Pitcher in the beverage center started getting moldy. After a few days, it was covered in mold (see picture) even while refrigerated. Condensation...

Ice maker issues along with everyone else

The ice maker stopped working after about 2 years. There are chips and craps in the ice tray and doors. It also dents easily. I have tried finding panels to replace them but they are either out of stock or one available when I need two.

Beautiful refridgerator

Love the look of it. However nothing but issues. First the ice maker stopped working. Now issues with water filter. Dealing with Samsung support is nothing but a headache. Last time I ever buy a Samsung product.

Good experience

Really like the way Samsung felt with the rebate. We had had the previous refrigerator for 4 1/2 years then two compressors went out in a couple of days. We purchased another Samsung and they refunded the full purchase price of the original refrigerator.

The future is now

It is clean and quiet and has lots of vool features

Fridge delivered DOA (dead on arrival)

The Fridge's freezer doesn't work, we told Lowes, they just give us the run-around for days. Lowes tells us that the installers will come back to replace the fridge, but they never came. We called Lowes about the continued issue, Lowes kept giving us the run-around and now they say that they will not fix it because it has been a long time (10 days), but the problem is from delivery. Now I am stuck with a broken fridge and no resolution. I will try to talk to management directly (face-to-face) ...

Great

Love the flexibility and storage space. It makes it easy to organize

Ice maker is i nightmare

Replaced the ice bits ice maker due to a cracked ice tray. Its a shame you cant just buy the tray. The new upgraded model lasted less than a year. Ice is inconsistent. Have had to clear the lines several times due to water under the drawers. The only thing great about this is the water pitcher.

Think twice before buying Samsung appliances.

HORRIBLE fridge. Died after just two years. Do not buy this product. Samsung should not be in the appliance game and their warranty of 12 months sucks.