Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a range of useful features, including backlit buttons, rechargeable battery, and voice control capabilities. Customers generally find the product convenient and an improvement over previous versions, though some have experienced pairing issues or missing features.
Customer review summary generated by AI, including incentivized reviews.Roku remote great features
I bought this device to replace my current one and the new one had all the features I wanted backlight and volume control and voice activation and the ability to turn the system on and off.
Verified Purchaser
Roku remotes
Would RecommendHad all the features I wanted including Back lighting Power on off Volume controls on side
Truly Terrible
Would Not RecommendI am on my third Roku remote now and it is needs to be charged all the time. It also loses sync so find remote doesn't work. The buttons are wearing out and need to be pushed harder. I have tons of electronics and this is the only device which is a persistent problems with remotes. Three remotes later and I still do not have one which is the least bit reliable. I can't wait to move to another platform.
From roku.com
terrible
Would Not Recommendi'm the least 3 years i've had to buy 4 of them because something always ends up malfunctioning with them. i would not recommend
From roku.com
Hi Jacqueline, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and provide the right assis...
New Roku remote
Would Not RecommendI have been looking to replace my Roku remote but am disappointed with the ones that are available now. No audio jack is a deal breaker for me and I don’t use my phone with the app. I shouldn’t have to do that as it was simple just to plug in my headphones. I don’t use the phone app very often as I have several players in my house.
From roku.com
Hi Bob. Thank you for sharing your feedback with us. We understand how important the headphone jack feature is to your viewing experience, and we’re s...
Headphone private listening GONE
Would Not Recommendwhat LAME BRAIN idiot REMOVED the headphone jack? Did you bother to do any MARKET RESEARCH to see how people USED IT? LIKED IT? WHY WAS IT REMOVED?
From roku.com
Hello! We understand how important this feature is to you, and we appreciate you sharing your feedback. Rest assured that we’ll share this with our pr...
Lack of headphone jack
Would Not RecommendThere're some good enhancement on this Voice Remote Pro, but missing a critical feature which is a deal killer for me. Pro: * Rechargeable battery - great, more environmental friendly * Backlit buttons - useful if you're watching TV in a fairly low ambient light environment * Lost remote finder - good to have, voice activated and you can still use the Roku app to trigger if the hands-free voice function is inactivate * TV power, volume, and mute buttons - useful with HDMI-CEC compati...
From roku.com
Hi Summer! Thanks for sharing. We completely understand how important the headphone jack feature is for your setup. While our newer remote no longer i...
if you need a new remote
If you remote isn't working anymore then by all means, it does have some upgrades. Unfortunately it still has the single biggest flaw it has always had, the stupid preset buttons you can't change and always inadvertently push at the worst possible time. Ditch these Roku or at least let them be programmable, including to do nothing.
From roku.com
Hello there! Thanks for sharing your thoughts with us. While the preset buttons on Roku remotes can’t be changed or reprogrammed, we truly appreciate ...
Don't have headphones availability
Would Not RecommendThe worse thing Roku did was discontinued the remote with the headphone was the best remote. The privacy of had headphone and not bother anyone around you was priceless. Wrong move Rolu ! Time another provider with this accessories and change from Roku
From roku.com
Hello! Thanks for sharing your input. We understand that the headphone‑jack feature is one of the most appreciated options on Roku remotes. While this...
Roku Voice Remote Pro (2nd edition) is not durable
Would Not RecommendI started using the Voice Remote Pro (2nd edition) with the lighted buttons 10 days ago. The blue left, right, up, down buttons get lots of use, (with YouTube). The blue right button was showing signs of wear after 2 days of use. Now the blue left and right buttons hardly work. I put my four year old Roku Ultra Remote back into use. The buttons on the Ultra Remote are still in excellent condition.
From roku.com
Hello there, thanks for letting us know about this. We value customers who provide their feedback. We assure you that we will share it with the respec...
Short life span
Would Not RecommendBought this replacement May 27, 2024. It started going on the fritz a couple months ago. Ordering a new replacement for the replacement today. Hope it does better. Otherwise it'll be so long roku.
From roku.com
Thank you for letting us know, Carl! Your feedback is important to us, and we will definitely share this with our product team. We hope you'll receive...
Great Product and Excellent Customer Service
Would RecommendI decided to upgrade my old remote with this new Pro 2nd edition. I had a small issue with the remote that was sent and customer service was easy to get ahold of and they took care of my issue swiftly. I couldn't be more pleased. My new remote is top quality and works like a charm. Set up was almost nothing. It just started working and controlling TV volume immediately. I'm super happy with all my Roku devices and remotes. IMO Roku is the best streaming devices on the market. I hope they con...
From roku.com
Add a finger print reader
Add a finger print to each profile/user so we can have security for kids. A password on the screen doesn't work, they can see the # being entered. Then allow parents to choose which user can see which installed apps, and then later add the ability for apps made for Roku to subscribe to security based on program rating.
From roku.com
Hello Dan, we appreciate you for sharing your thoughts. We understand how this feature is convenient for you, and we'll definitely share this feedback...
So many years, still missing tactile homing button
Even the latest Roku Remote lacks a tactile homing button, something so simple. The Play/Pause button, arguably the most used button on the remote, does not have any tactile homing buttons on it so that when you touch that button, you feel the little tiny bumps letting your finger know that you're on the right button without ever looking at it. Nearly every major remote for any device does this with their main button(s). Just add 3 raised dots on the play/pause button, problem solved.
From roku.com
Hello Jeff! Thank you for sharing your thoughts. We understand how convenient a tactile homing button would be for you. While this feature is not curr...
Colors coming off buttons after 2 months
Would Not RecommendAfter 2 months of upgrading my current remote and also buying a new ultra device just to update an older one I had that actually still worked fine... The colors on the buttons are rubbing off. I've had multiple Roku devices for many years now. I've replaced multiple remotes and I times I just like to upgrade my older models. I've never had the colors rub on off any remote and I've had some heavily used ones in the past. I've been a fan and big supporter of Roku. But when I told them about the ...
From roku.com
Hi Darin! Thank you for your honest feedback, and for being such a longtime Roku customer. We’re surprised to hear about the button wear on your remot...
Bring back the headphone jack!
We liked the old remote with the headphone jack so someone could watch a show and the rest of the family didn’t have to hear it. Very helpful when someone is busy with work or homework and someone else is watching tv.
From roku.com
Hi there, we truly appreciate you taking the time to share your thoughts. We understand how important the headphone jack feature is for your setup. Wh...
Great, universal remote
Would RecommendI love this remote. It has everything. It’s rechargeable has a back light has a remote finder. It was very easy to set up. Love it.
Verified Purchaser
why all the promotional buttons?
Would Not RecommendI don't get why you have to have Disney, Netflix, Apple TV. Not everybody has those. Why not just enable them to be assigned to your favorite channels? Personally, every time I see that, I think it's a canned remote that came with a promotional TV. Whereas Roku seems to be above all that. I have one that I purchased a year plus ago, and I like it. I could see improvements needed for it, but not to start adding buttons like Disney, et cetera, when some people never ever would use them. I have on...
From roku.com
Shortcut buttons
Would Not RecommendWhy are these not customizable? I have use for only one of the four, so from the “get go”, 75% of these buttons are useless to me.
From roku.com
Hello! Thank you for sharing your feedback. We understand the desire for more customizable buttons, and thanks to valuable input from customers like y...
MAJOR UPGRADE FROM PRIOR PRO REMOTE
Would RecommendUSBC AND BACKLIT ARE WORTH THE PRICE ALONE. GREAT BATTERY LIFE.
From roku.com

Hello there. Thank you for taking the time to share your feedback with us. We understand that you are experiencing an issue with your Roku remote, and...