Ratings may include incentivized customer reviews.
What Customers Are Saying
The gate spring product has received mixed reviews. While some customers found it easy to install, adjustable, and effective at closing gates, many others experienced issues with the product's quality and durability. The positive reviews highlight that the spring is well-made, strong, and rust-free, with an adjustable tension feature. However, a significant number of customers reported problems with the spring breaking or popping out during installation or shortly after use, as well as issues with the quality of the screws and bolts. Overall, the product seems to be a mixed bag, with some customers satisfied but many encountering quality and durability problems.
Customer review summary generated by AI, including incentivized reviews.Poorly Made
Would Not RecommendBroke as soon as I tried to open the gate.
Perfect addition to Gate
Would RecommendBought this item for my back gate. Works great and it was easy to install.
Verified Purchaser
The customer service young lady was very helpful and super nice!
Verified Purchaser
Thank you for the amazing review! We are thrilled to hear you're happy with your purchase.
— National Hardware
Works well
Would RecommendI installed this spring on a heavy wooden gate, and I had to tighten it more than the 3 turns max, but it works well.
Verified Purchaser
We’re delighted to hear your positive feedback and appreciate the top rating. Thank you for taking the time to share your experience with us!
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Junk
Would Not RecommendWasn’t on the gate even 2 hrs and it pulled apart
Hi Travis,
We’re sorry to hear the product didn’t meet your expectations. Your feedback is important to us, and we truly appreciate you taking t... Read More
Review which way you want it to close door before
Would RecommendNeeded for an out building to keep door shut
Thank you for your feedback! We’re glad to hear your insight and appreciate you taking the time to share your experience.
— National Hardware
... Read More
Easy to install- do not over flex
Would RecommendEasy to install but the first one I installed broke when the gate was opened to wide. Installed a second one with less flex and works great. Instructions should mention this.
Verified Purchaser
Thank you for taking the time to rate our product. We’re sorry to hear it didn’t fully meet your expectations. Please contact the National Hardware S... Read More
Should have better directions
Would RecommendThe spring don't come with proper directions on how to tighten them up . I did figure it out, there is a small metal tab that comes with the spring and when you tighten the spring you have to use the metal tag as a spacer to keep the spring tight.
Verified Purchaser
Thank you for your feedback! We appreciate you sharing your initial thoughts. If you have any questions along the way, we’re happy to help. Please co... Read More
Tried to open the gate instead of close.
Would Not RecommendWhen I first put it on, the tension opened the gate. I tried to reverse the tension and the top “bolt” just came loose from the spring so it wouldn’t work at all. Returned it.
Thank you for taking the time to rate our product. We’re sorry to hear it didn’t fully meet your expectations. Please contact the National Hardware S... Read More
Great
Good customer service
Thank you for the amazing review! We’re thrilled to hear you’re happy with your purchase and truly appreciate your support.
— National Hardware
... Read More
Not as strong as it says
Screws were too small and does not support(close) the gate weighted that it states.
Verified Purchaser
Dear Rollo,
Thank you for sharing your review. We’re sorry to hear that the product didn’t meet your expectations, and we appreciate your feedba... Read More
Great
Would RecommendWorks well, slightly difficult to adjust tension
Thank you for the positive feedback on our product. We truly value your insights—they help us improve and serve our customers better. We appreciate y... Read More
Excellent product
Would RecommendEasy to install, good directions and works hreat
Verified Purchaser
We’re delighted to hear your positive feedback and appreciate the top rating. Thank you for taking the time to share your experience with us!
— ... Read More
top bolt comes out under tension
Would Not Recommendthis spring attaches to two bolts at either end which are attached to the screw mounts, as soon as I open the gate the top bolt came out of the spring rendering the product useless.
Hi Alex,
Thank you for taking the time to share your experience with the National Hardware 11‑in Black Gate Spring. We’re sorry to hear you’ve e... Read More
see is a smaller spring that you could use on a
Would RecommendI was pleasantly pleased on the quality of the spring that I got for my gate
Verified Purchaser
We’re delighted to hear your positive feedback and appreciate the top rating, Larry. Thank you for taking the time to share your experience with us!<... Read More
Thank you for your feedback! We’re glad to hear the installation was easy and appreciate you taking the time to share your experience.
— Nationa... Read More