
Ratings & Reviews for Lockly Secure Plus Deadbolt Bluetooth Smart Locks Satin Nickel Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a range of convenient unlocking options, including fingerprint, code, and app control. Many users praise its excellent build quality and durability. However, some have experienced issues with rapid battery drain, occasional problems with the fingerprint reader, and connectivity problems when accessing the lock remotely. Overall, the product provides a robust set of security and convenience features, though reliability and usability concerns have been reported by some customers.
Customer review summary generated by AI, including incentivized reviews.Excellent product
Would RecommendWork perfectly. Always send notifications. Long battery life.
From lockly.com
Micah is Amazing
Would RecommendI worked with Micah and she was very professional in addressing my issue and has done an excellent job resolving my needs. She was very understanding and extremely nice!
From lockly.com
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Micah provided such professional, understanding, and friendly support.... Read More
Positive change for our home
Would RecommendGreat product! It auto locks within certain amount of time, easy to open. Compatible wih my phone and Apple Watch.
From lockly.com
Thank you for your 5-star review! We're so glad you're enjoying the convenience of features like auto-lock, easy access, and seamless compatibility wi... Read More
Great smart lock for my rental
Would RecommendI bought this about a year ago for my rental. It allows me easy access to add and change codes for my renters, and has been working very well for about a year now. The only thing I wish was better is the Wi-Fi connection doesn't always work, and the dongle has to be plugged into an outlet very near the latch or it won't work at all. If the Wi-Fi connection were improved, it'd basically be perfect. I also think it's a bit expensive for what you are getting, but overall worthwhile.
From lockly.com
Thank you for taking the time to share your detailed feedback and for using your Lockly for the past year on your rental property. We're glad to hear ... Read More
works great
Would Recommendthis is my second lock pretty happy with them. it still has a few bugs that need to fixed
From lockly.com
Thank you for taking the time to share your feedback and for choosing Lockly for your home security needs. We truly appreciate your loyalty and are gl... Read More
Nice looking
Would RecommendIt’s nice looking. And easy to use.
From Secure Plus Deadbolt Bluetooth Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Wonderful Security Solution
Would RecommendAfter online research I purchased this lock. It’s great. From the moment it arrived in Apple-like packaging it was pure quality. The build is excellent, and the instructions clear, if a bit complex. After carefully reading the instructions several times, I removed the old lock, and this new lock was a perfect fit replacement, so no wood work was required! Dray-assemble everything first and test it works before the fix it all into position. I had a couple of minor alignment issues, and ...
From lockly.com
Thank you for the amazing review! We love hearing that everything—from the packaging to daily use—has lived up to expectations. Your tips on installat... Read More
If you get this smart lock get the WiFi hub too
Would RecommendMy First smart lock. Everything was easy to assemble with step by step instructions. Even though I didn’t know I had to buy the WiFi hub separately to be able to unlock my smart lock from anywhere away from home. Still a great product.
Verified Purchaser
The lowes of central rd in Toledo Oh are so helpfu
Would RecommendIt works good so far
From Secure Plus Deadbolt Bluetooth Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Replacing a Lockly with screen failure
Would RecommendExcellent concept only issue is the screen fails with long exposure to UV (sunlight). The new version comes with a cover to prevent this. The Peek Proof keypad is a brilliant idea and the fingerprint recognition is convenient. The secure setup is excellent with ability to remotely allow access and provide time based entry codes.
From lockly.com
Thank you for your detailed and thoughtful feedback! We’re glad you appreciate the innovative features like the Peek Proof® keypad, fingerprint recogn... Read More
Great bluetooth smart lock
Would RecommendI really like the lock. The fingerprint reader has worked great as well as the key code. I really like that it's bluetooth so it can't be hacked (without being in close proximity). And the feature with the random number pattern for the code is a great feature. It's nice to go on a walk now without carrying keys on me.
From Secure Plus Deadbolt Bluetooth Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
If You Want the Smart WIFI, get the Secure Pro!
Would Not RecommendBe careful when purchasing...the Secure Plus does NOT have the WIFI feature, only the Secure Pro. They look similar, and the wording is confusing. I now have to purchase the wifi feature as an add on, and it's not cheap!
From Secure Plus Deadbolt Bluetooth Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock Verified Purchaser
Hi Jacquee, thank you for your feedback and for bringing this to our attention. We’re sorry for any confusion regarding the Wi-Fi features between th... Read More
I got a different model lock
Would Not RecommendI made an order for #PGD 728F MB ( as shown on this item's page) that's for Childproof and dementia safety features per Lockly website and I got PGD 728F that doesn't have these features. this order will be returned. please update your records.
Thank you for reaching out!
After reviewing your inquiry, it looks like the item you purchased (PGD728F) is not the childproof/dementia s... Read More
It has worked great for 4 years
Would RecommendIt has worked great for 4 years. I like heaven four different ways that I can open it.
From lockly.com
Thanks for your feedback! We’re glad to hear it’s been working great for 4 years and that you love the four different ways to unlock. Here’s to many m... Read More
I own a few different locks love them all!
Would RecommendCommercial and residential these locks perform perfectly!
From lockly.com
Thanks for the great review! We're glad to hear our locks perform perfectly for both commercial and residential needs. Appreciate your support!
Excellent product
Would RecommendI’ve had this for 4 years now and it’s been excellent, never let us down. The Lockly support team has been great when I’ve needed them (only once in 4 years) Cresia D. In support was extremely responsive and took great care of me. Excellent product, excellent support.
From lockly.com
Thank you so much for your kind words and for being a loyal Lockly user for the past four years! We're thrilled to hear that your experience has been ... Read More
Great excellent product!
Would RecommendI definitely recommend this to anyone and any business.
From lockly.com
Thank you for the fantastic recommendation! We're so glad to hear you’re confident in Lockly for both personal and business use. Your support means a ... Read More
Complete and thorough review!
Would RecommendFirst off, 5 Stars. I have 4 lockly locks. All the same model, two different physical colors/finishes. This means that I have some ability to affirm reliability for this model particularly as 4 units of various time periods have been employed for greater than 2 years, going on 5 years now on the oldest. These are all installed indoors. First, I have contacted support on two occasions. First time was because I lost (adhesive let loose) the magnet that detects if the door is opened or closed. Sup...
From lockly.com
Wow—thank you so much for the 5-star review and for sharing such a thorough, long-term perspective! We’re absolutely thrilled to hear that all four of... Read More
High quality and secure lock
Would RecommendBought this lock. Installation was easy and really Like the feature of covering the keypad the fact that the numbers don’t stay in same location
From lockly.com
Thank you for your review! We're happy to hear that installation was easy and that you're enjoying the secure keypad design. The number randomization ... Read More
Safe and easy to operate
We bought this product for our nightly rental and are impressed how easy it is to operate to keep our rental and our guests save.
From lockly.com
Thank you for your feedback! We’re glad to hear that Lockly is making it easy to manage your nightly rental while keeping both your property and guest... Read More
Thank you for the great review! We’re thrilled to hear that your Lockly lock is working perfectly, consistently sending notifications, and providing t... Read More