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Standard-Depth 24.5-cu ft 3.0 -Door 33.0-in Wide French Door Refrigerator with Ice Maker ( PrintProof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for LG Standard-Depth 24.5-cu ft 3.0 -Door 33.0-in Wide French Door Refrigerator with Ice Maker ( PrintProof Stainless Steel ) ENERGY STAR Certified

3.6
187
Review
 3.6 out of 5
187 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Here is a refined summary focusing only on the product's features, quality, and usage: The refrigerator has a large capacity and convenient features like a water and ice dispenser. However, there are significant concerns about its reliability and durability, with many customers reporting issues with the compressor, ice maker, and other components failing within a few years. The overall consensus is that the product may not be a reliable long-term investment.

Customer review summary generated by AI, including incentivized reviews.
187 Customer Reviews

5 years and wont keep Temp

This has been a disaster for the past few months. My freezer keeps losing temp and thawing my ice cream. I've had someone from LG checking it out several times. I will not buy another one!!

September 3, 2026

From lg.com

Response from LG

Hello. Thank you for sharing your review regarding your LG LRFXS2503S Refrigerator. We appreciate you taking the time to share your experience with us... Read More

LGSeptember 8, 2026

Ice/ water mechanism in door faulty, again!

[This review was collected as part of a promotion.]

August 16, 2026

From lg.com

Response from LG

Hi. Thank you for taking the time to share your feedback regarding your LG LRFXS2503S Refrigerator. We recognize your experience with the ice and wate... Read More

LGAugust 20, 2026

[This review was collected as part of a promotion.]

July 12, 2026

From lg.com

Response from LG

Hello. We noticed your review appears to be blank, so we weren’t able to catch the details of your message. If you need support with your LG Refrigera... Read More

LGJuly 15, 2026

Avoid LG: Cheap Materials and Serious Reliability

I bought this refrigerator in March 2022 along with five other LG appliances, and I regret that decision completely. The build quality is shockingly poor. The crisper drawers are made of flimsy plastic, the “stainless steel” finish on the water dispenser lever is already rubbing off and looks terrible, and the plastic frame around one of the glass shelves has cracked. Even basic functionality is unreliable—the water filter has to be installed at an exact angle or it leaks everywhere. Now, just ...

May 1, 2026

From lg.com

Response from LG

Hello. Thanks for sharing your experience with your LG Refrigerator and the other LG appliances you purchased. We appreciate the detailed feedback abo... Read More

LGMay 4, 2026

Na

Would Recommend

The fridge is very good, but they caused it damage and lowes and the Lowes system appears that they did not deliver it to me and they did not solve me, where they went that they sent me the fridge.

September 7, 2025
Verified Purchaser
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Response from LG Digital Customer Care

Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the Standard-Depth 24.5-cu ft Smart French Door Refr... Read More

LG Digital Customer CareFebruary 5, 2026

LG

Don’t buy this

Fan in freezer failed only 2 years in. Not under warranty. Water dispenser slow. Ice maker is slowest thing ever and produces very little ice. Top of fridge hinge covers are huge. I so regret buying this.

July 14, 2025

From lg.com

Response from LG DIgital Care

Thanks for sharing your experience with the LRFXS2503S—we truly value your feedback and understand how important reliable performance is in your day-t... Read More

LG DIgital CareJuly 15, 2025

Good reviews

Would Recommend

I think because of the good reviews on it.

September 23, 2024
Verified Purchaser
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Wonderful and Reliable

Wonderful reliable. Have a well thought out plan of shelves and drawers

September 12, 2024

From lg.com

Response from LG

Hello, Jayr! We’re excited to hear your LG Refrigerator is delivering that reliable performance and thoughtful design you were looking for. Those well... Read More

LGMarch 26, 2026

LIFE"S GOOD", refrigeration sucks

I would like to say it was great but we think it was grating. The noise level was irritating when it was running which seemed to be more than it was idle. It was nice looking while it lasted, which was"t very long. The compressor failed just after 4 year service warranty expired . The compressor was covered the service was not. It took 9 days from failed to finish. Now, 4 months later Deja vu, no ice and Hagen Das is now Mr. Softee. LG stove and dishwasher are fine but in refrigerator LG mean...

August 16, 2024

From lg.com

Response from LG Digital Care Team

Hey there. We want to make sure your refrigerator is working at 100% so you can enjoy all the haagen-das you'd like. Our refrigerator units have a sta... Read More

LG Digital Care TeamAugust 19, 2024

Refrigerator

Would Recommend

Love the size and has water and ice on door. Needed a smaller size and couldn't find one with both water and ice on door. Fits perfect

August 5, 2024
Verified Purchaser
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Delivery is Awful

Would Not Recommend

Delivery has not occurred. The driver intentionally drove past our house and did not stop or attempt delivery as he told dispatch. I have my ring camera footage showing the truck never stopped even though I was outside on the porch trying to get his attention.

August 2, 2024
Verified Purchaser
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Response from LG Digital Customer Care

Hi, Christy. Thank you for bringing this to our attention regarding the LG Refrigerator (LRFXS2503S) model. We understand how concerning it is when a... Read More

LG Digital Customer CareAugust 6, 2024

LG

Worst purchase ever

Would Not Recommend

I bought this refrigerator in Nov. 2020 & three and a half years later it broke down, I called LG they gave me the run around for over a week before they sent a technician out to take a look at it. I went to Lowe’s, showed them my receipt & they did absolutely nothing. I would not buy this refrigerator or any LG products as their compressors are defective & they have lawsuits because of the same reason and their customer service is HORRIBLE! Save your money & buy your appliances at Costco.

July 3, 2024
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Response from LG Digital Customer Care

Hi, Beck. Thank you for sharing your experience with your LG refrigerator, model LRFXS2503S. We apologize for the frustration and inconvenience you&#... Read More

LG Digital Customer CareJuly 3, 2024

LG

finger resistant finish works.

Would Recommend

only had it two days..so far so good...contact me again in six months..

May 27, 2024
Verified Purchaser
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