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Counter-Depth InstaView 22.6-cu ft 36-in Wide French Door Refrigerator with Ice Maker and Door within Door ( PrintProof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for LG Counter-Depth InstaView 22.6-cu ft 36-in Wide French Door Refrigerator with Ice Maker and Door within Door ( PrintProof Stainless Steel ) ENERGY STAR Certified

4.4
620
Review
 4.4 out of 5
620 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model receives mixed reviews. Many customers are satisfied with its spaciousness, organization, and features. However, a significant number have experienced cooling issues or complete breakdowns within the first few months. The product appears to be hit-or-miss, with some customers very pleased and others left with an unreliable appliance.

Customer review summary generated by AI, including incentivized reviews.
620 Customer Reviews

Terrible Product

Would Not Recommend

We purchased this refrigerator mid 2022 and by 2025 it has broken multiple times. Some repairs were simple, however twice we have had to contact LG for a repair. The first time, we lost everything in our freezer but the repair happened relatively quickly within a week. This time the freezer was going, we called for a repair and 10 days later it is still not fixed, or scheduled to be fixed, now the refrigerator is no longer working. We have had about $1000 in food loss between the 2 large breakdo...

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Lots of room in fridge and freezer

Gives more room in kitchen Can access items used most w/o opening doors

May 14, 2025
Verified Purchaser
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Would Not Recommend

Freezer is always frosty and it freezes up and errors about every 6 months.

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Response from LG Digital Customer Care

Hi, Yrru. Thank you for sharing your experience with us. We understand your concern about your LG Refrigerator (LFCS27596S ) model, which has ongoing...

LG Digital Customer CareMarch 6, 2025

LG

Buyer Beware

Would Not Recommend

We bought this frig almost two years ago. Then on May 7th 2024 our frig broke down. We had the three year protection claim on this. Just to start a claim is a nightmare. We started it, said someone would be out in two days, then changed it for a week. Someone showed up and said our exhaust fan was gone. They would have to order the part and it would take about a week. Its now been 2 1/2 weeks with no frig. No one has called to update us. So I called, they told me that the part was ordered but t...

May 24, 2024
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Response from LG Digital Customer Care

Hi there. Thank you for raising your concern. I'm so sorry to hear that you've been having a terrible experience with our protection plan and...

LG Digital Customer CareMay 25, 2024

LG

After a Year Review

Would Recommend

Not a single issue after a year of ownership. Hope it lasts at least 10years.

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Sleek and Functional

Would Recommend

In addition to being a stylish showpiece, I love the knock-knock and easy access feature, as well as the multiple ice options. Now, if I could only get my daughter to learn how to open the easy access feature without leaving fingerprints everywhere on the mirror part when she closes it, it would be great!

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Instaview 22.6cu ft LG Refrigerator

Would Recommend

This refrigerator has a sturdier feel to doors and drawers than other brand refrigerators we looked at in the store. We had a bigger size of the same line for the last 3 years, and it was great. We had no issues. We enjoyed that fridge. Plus it's pretty! We moved to a new house and needed a new refrigerator. The decision was easy. Now we enjoy a smaller version (counter-depth) plus it has a nice drawer we use for soda cans and water bottles.

August 9, 2023
Verified Purchaser
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the delivery guys went beyond being helpful …

Would Recommend

this lg refrigerator was a great price on a quality product !!!

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Worst I’ve ever owned

Would Not Recommend

I was so excited to get this refrigerator & this was going to be the best refrigerator I’ve ever owned. It’s certainly the most expensive. Immediately I noticed that items in the door do not get cold. They’re slightly better than room temperature so don’t put anything in there that will spoil. The absolute worst part is that the freezer ruins food. A brand new gallon of ice cream will have crystals when you open it the next day. Everything in the freezer gets freezer burn. It took over 6 months ...

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Response from LGAnswers

Thank you for reaching out to us with this review about the InstaView 27-cu ft French Door Refrigerator with Ice Maker and Door within Door (Fingerpr...

LGAnswersMay 25, 2023

LG

Excellent quality product. Extremely satisfied.

Would Recommend

Over all I am extremely satisfied with my purchase. Beautiful refrigerator would recommend.

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The wife loves it, THANKS LOWES!

Would Recommend

Didn’t like the price

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Love the outside see through compartment

[This review was collected as part of a promotion.] Best refrigerator. Bought it 2 years ago and now moving. Will purchase another one at new house

May 1, 2023

From lg.com

Response from LG Social Media

Wow! Thank you so much for your positive feedback and support with our products. It's our pleasure to provide the best possible experience to our cust...

LG Social MediaMay 12, 2023

Great refrigerator!

We love this refrigerator! It has great features and ample storage space. It's extremely quiet. We were concerned about the depth of the space available for the refrigerator. It's perfect!

April 11, 2023

From lg.com

Response from LG Social Media

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we ...

LG Social MediaApril 11, 2023

French Door Fridge with Window

Would Recommend

Love this product so far! Beautiful in the kitchen as well

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Poor quality Stainless Steel exterior

Would Not Recommend

Although this LG French door refrigerator holds a large quantity of food, save your money. After only 2 years in use in a household without children, my freezer door looks decades old. The stainless steel skins on this model are so thin that even leaning up against your door panel leaves a depression. I have a Maytag dishwasher that is close to 20 years old that is situated very close to this refrigerator in my kitchen that looks brand new in comparison to my 2-year-old LG refrigerator. To add i...

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Response from LGAnswers

We're sorry to hear about the issue with your LG unit. We appreciate the time you've taken to communicate with us regarding your concern. All...

LGAnswersMarch 26, 2023

LG

Love This Refrigerator!

Would Recommend

I have owned a lot of refrigerators in my life and I can honestly say this one is my favorite. Great space. I love the quick access door. I almost didn't get it because it doesn't have the automatic ice/water dispenser in the door, which I was use to. The automatic ice machine inside the bottom freezer works circles around and door model I have and I actually ended up liking it better because I get extra storage space in the door on top and it looks cleaner. Keep making these. They are well d...

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