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Large Room Window Air Conditioner , Remote Included ( 115-Volt , 15000-BTU )

Ratings & Reviews for LG Electronics Large Room Window Air Conditioner , Remote Included ( 115-Volt , 15000-BTU )

4.3
418
Review
 4.3 out of 5
418 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This air conditioning unit is praised for its excellent cooling performance, quiet and efficient operation, and energy-saving features. Many customers are very satisfied with its ability to effectively cool large spaces. However, a small number of users have experienced issues with the unit's reliability, including it stopping working within the first year and needing repairs. The installation process has also been challenging for some due to the unit's size and weight.

Customer review summary generated by AI, including incentivized reviews.
418 Customer Reviews

Had it 14 months and already not working

Would Not Recommend

I bought this AC unit last april, used it one summer, then started using it again this summer and it is defective. I have kept the filter clean, have followed all the steps to check and it is blowing hot air. I have to sleep on my couch downstairs bc it is too hot in my room....i am very dissapointed that a $500 dollar AC unit didnt last 2 summers.....

July 7, 2025
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LOUD, starts and stops constantly, poor cooling,

I’ve had this AC for several years and always hated it. 15000 BTU and can’t adequately cool an 800 sq foot condo. Very loud, like an airplane engine. Stupid internal thermostat makes it start, stop, start again within a minute. I’m looking forward to replacing it. Pricey Piece of Junk.

June 16, 2025

From lg.com

Response from LG Digital Care Team

Hey there! We want to make sure that your LG AC unit is working the way you want it to, so it can keep your condo cool while staying quiet whenever yo... Read More

LG Digital Care TeamJune 18, 2025

Hot in Phoenix

Product stopped cooling during the day after 18 months. Have never had an AC only work for 18 months

June 12, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey Sherriel. It sounds like you're experiencing an unexpected cooling challenge with your LG AC, especially during the heat in Phoenix, and that it s... Read More

LG Digital Care Team - DiegoJune 14, 2025

Energy saver mode comes on every 5 minutes.

[This review was collected as part of a promotion.] This air conditioner comes on every 3 minutes sampling the temperature in energy saver mode. I hate that. It always bothers me every 3 minutes, so I never use the energy saver mode. Other than that the performance is good.

December 16, 2024

From lg.com

Response from LG Social

Hey Steve! Thanks for your feedback! In Energy Saver mode, the air conditioner uses "smart sampling" to check the temperature and reduce energy use. I... Read More

LG SocialDecember 16, 2024

Long Life, Life Is Good LG!

[This review was collected as part of a promotion.] I fitted this unit in my garage 8 years ago and still going after surviving a garage fire about 4 years ago minus the front cover which melted from the heat. Today it will not cool on cool mode but will cool on Energy Saver. I will be buying it again very soon!

September 20, 2024

From lg.com

Response from LG

Hello! We appreciate you sharing the great feedback! It’s impressive to hear your LG Air Conditioner has kept going strong for eight years — even afte... Read More

LGMarch 19, 2026

Four year life span

[This review was collected as part of a promotion.] Four year life span. The power plug module started buzzing the fourth year I needed it, Blew cool air but didn't seem to turn off. Finally crapped out completely and tripped the breaker. Really sad. I'm used to A/Cs lasting twenty years.

July 5, 2024

From lg.com

Response from LG

Hi, there. Thank you for sharing your feedback on the LG Air Conditioner (LW1516ER) model. We understand the importance of having reliable appliances ... Read More

LGJuly 5, 2024

Good while it lasted…which wasn’t long!

After two summers of use this no longer cools my 600 sq ft apartment. The first two summers I could have it set on 68 and the whole place was cool and comfortable, now even set at 64 the thermostat in the house says it’s 72°! I am so frustrated bc this was a very expensive unit!

July 2, 2024

From lg.com

Response from LG

Hi, there. Thank you so much for taking the time to share your experience with us regarding the LG Air Conditioner (LW1516ER) model. We understand how... Read More

LGJuly 3, 2024

It coos very well.

Would Recommend

It cools very well and runs quite.

May 23, 2024
Verified Purchaser
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Only lasted 4 years

Only lasted 4 years at 6 months a year, I expected more. Sounded like a train after 3 years. It was very good at cooling.

May 21, 2024

From lg.com

Response from LG

Hi there. We regret to hear about the inconvenience caused by the performance of your LG air conditioner, model #LW1516ER. We appreciate your input ab... Read More

LGJune 7, 2024

Well… long story

Haven’t put it in but I have been trying to file a complaint and after a week finally called and spoke to a manager

April 29, 2024
Verified Purchaser
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Works Well

Would Recommend

I've had this unit for about 2 1/2 years now. It has worked great other than for about the last 8 to 10 months the buttons on it are starting to go out so when I try to turn the temperature up or down or switch the mode I've noticed it glitches where I have to press the button several times. I would highly recommend getting the extended protection plan for this purpose alone due to the fact that once the buttons go completely out it's going to be useless.

September 29, 2023
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Awesome!

[This review was collected as part of a promotion.] It is super great. We are very happy with it and enjoying the comfort.

September 25, 2023

From lg.com

Just not right.

[This review was collected as part of a promotion.] Bought it July, have had problems with it making all kinds of noises and not cooling the best ,it also draws a lot of electricity, had repair man come ,of course it was working when he got here ,he did nothing but stand there and look at it ,said it was fine and left. It still does the same thing that I called about, so not happy and I think they should replace it ,because it is just not working properly.

September 25, 2023

From lg.com

Response from LG Digital Care Team

We deeply apologize for the frustration you have experienced while attempting to resolve this issue. We want you to know that we are fully committed t... Read More

LG Digital Care TeamNovember 3, 2023

Works better than expected

[This review was collected as part of a promotion.] Bought to replace old unit. Better than old one. Yet, wife likes and is very satisfied.

September 25, 2023

From lg.com

I bought this 2 months ago and we have been so pleased it cools great and the energy saver is awesome,just a all around great product.

September 12, 2023

From lg.com

Big and bold

I Bought this air conditioner a month and a half ago and I have had some problems with it, making weird noises, of course when I get some one though warranty to come look at it ,it works fine till they leave then it makes the noise again ,warranty is only a year and it almost the end of summer. So we all know it will happen again when the warranty doesn't cover. Also it doesn't cool like I expected

August 30, 2023

From lg.com

Response from LG

Hello, Linda. Thank you for sharing your experience with your LG Air Conditioner. We understand how important it is for an air conditioner to operate ... Read More

LGNovember 12, 2025

Very good product

I bought it in a sense of emergency due to my other unit was not working anymore and I am extremily happy and satisfied

August 28, 2023

From lg.com

Cools room quickly, Noisy, order filters

[This review was collected as part of a promotion.] Within 1 week the filter alert activated!! At least 2 filters should have been included in the package ;In addition contact info on where to source the filters. info. The unit is very noisy but it does cool the room within a reasonable time frame.

August 22, 2023

From lg.com

Response from Customer Care

Thank you for your review. We'd like to clarify what is happening with your LG air conditioner. The LG 15,000 BTU Window Air Conditioner is equipped w... Read More

Customer CareAugust 22, 2023

Good

Everything

August 21, 2023
Verified Purchaser
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