
Ratings & Reviews for LG Electronics Large Room Window Air Conditioner , Remote Included ( 115-Volt , 15000-BTU )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This air conditioning unit is praised for its excellent cooling performance, quiet and efficient operation, and energy-saving features. Many customers are very satisfied with its ability to effectively cool large spaces. However, a small number of users have experienced issues with the unit's reliability, including it stopping working within the first year and needing repairs. The installation process has also been challenging for some due to the unit's size and weight.
Customer review summary generated by AI, including incentivized reviews.Had it 14 months and already not working
Would Not RecommendI bought this AC unit last april, used it one summer, then started using it again this summer and it is defective. I have kept the filter clean, have followed all the steps to check and it is blowing hot air. I have to sleep on my couch downstairs bc it is too hot in my room....i am very dissapointed that a $500 dollar AC unit didnt last 2 summers.....
LOUD, starts and stops constantly, poor cooling,
I’ve had this AC for several years and always hated it. 15000 BTU and can’t adequately cool an 800 sq foot condo. Very loud, like an airplane engine. Stupid internal thermostat makes it start, stop, start again within a minute. I’m looking forward to replacing it. Pricey Piece of Junk.
From lg.com
Hot in Phoenix
Product stopped cooling during the day after 18 months. Have never had an AC only work for 18 months
From lg.com
Hey Sherriel. It sounds like you're experiencing an unexpected cooling challenge with your LG AC, especially during the heat in Phoenix, and that it s... Read More
Energy saver mode comes on every 5 minutes.
[This review was collected as part of a promotion.] This air conditioner comes on every 3 minutes sampling the temperature in energy saver mode. I hate that. It always bothers me every 3 minutes, so I never use the energy saver mode. Other than that the performance is good.
From lg.com
Hey Steve! Thanks for your feedback! In Energy Saver mode, the air conditioner uses "smart sampling" to check the temperature and reduce energy use. I... Read More
Long Life, Life Is Good LG!
[This review was collected as part of a promotion.] I fitted this unit in my garage 8 years ago and still going after surviving a garage fire about 4 years ago minus the front cover which melted from the heat. Today it will not cool on cool mode but will cool on Energy Saver. I will be buying it again very soon!
From lg.com
Hello! We appreciate you sharing the great feedback! It’s impressive to hear your LG Air Conditioner has kept going strong for eight years — even afte... Read More
Four year life span
[This review was collected as part of a promotion.] Four year life span. The power plug module started buzzing the fourth year I needed it, Blew cool air but didn't seem to turn off. Finally crapped out completely and tripped the breaker. Really sad. I'm used to A/Cs lasting twenty years.
From lg.com
Hi, there. Thank you for sharing your feedback on the LG Air Conditioner (LW1516ER) model. We understand the importance of having reliable appliances ... Read More
Good while it lasted…which wasn’t long!
After two summers of use this no longer cools my 600 sq ft apartment. The first two summers I could have it set on 68 and the whole place was cool and comfortable, now even set at 64 the thermostat in the house says it’s 72°! I am so frustrated bc this was a very expensive unit!
From lg.com
Hi, there. Thank you so much for taking the time to share your experience with us regarding the LG Air Conditioner (LW1516ER) model. We understand how... Read More
It coos very well.
Would RecommendIt cools very well and runs quite.
Verified Purchaser
Only lasted 4 years
Only lasted 4 years at 6 months a year, I expected more. Sounded like a train after 3 years. It was very good at cooling.
From lg.com
Hi there. We regret to hear about the inconvenience caused by the performance of your LG air conditioner, model #LW1516ER. We appreciate your input ab... Read More
Well… long story
Haven’t put it in but I have been trying to file a complaint and after a week finally called and spoke to a manager
Verified Purchaser
Works Well
Would RecommendI've had this unit for about 2 1/2 years now. It has worked great other than for about the last 8 to 10 months the buttons on it are starting to go out so when I try to turn the temperature up or down or switch the mode I've noticed it glitches where I have to press the button several times. I would highly recommend getting the extended protection plan for this purpose alone due to the fact that once the buttons go completely out it's going to be useless.
Awesome!
[This review was collected as part of a promotion.] It is super great. We are very happy with it and enjoying the comfort.
From lg.com
Just not right.
[This review was collected as part of a promotion.] Bought it July, have had problems with it making all kinds of noises and not cooling the best ,it also draws a lot of electricity, had repair man come ,of course it was working when he got here ,he did nothing but stand there and look at it ,said it was fine and left. It still does the same thing that I called about, so not happy and I think they should replace it ,because it is just not working properly.
From lg.com
We deeply apologize for the frustration you have experienced while attempting to resolve this issue. We want you to know that we are fully committed t... Read More
Works better than expected
[This review was collected as part of a promotion.] Bought to replace old unit. Better than old one. Yet, wife likes and is very satisfied.
From lg.com
I bought this 2 months ago and we have been so pleased it cools great and the energy saver is awesome,just a all around great product.
From lg.com
Big and bold
I Bought this air conditioner a month and a half ago and I have had some problems with it, making weird noises, of course when I get some one though warranty to come look at it ,it works fine till they leave then it makes the noise again ,warranty is only a year and it almost the end of summer. So we all know it will happen again when the warranty doesn't cover. Also it doesn't cool like I expected
From lg.com
Hello, Linda. Thank you for sharing your experience with your LG Air Conditioner. We understand how important it is for an air conditioner to operate ... Read More
Very good product
I bought it in a sense of emergency due to my other unit was not working anymore and I am extremily happy and satisfied
From lg.com
Cools room quickly, Noisy, order filters
[This review was collected as part of a promotion.] Within 1 week the filter alert activated!! At least 2 filters should have been included in the package ;In addition contact info on where to source the filters. info. The unit is very noisy but it does cool the room within a reasonable time frame.
From lg.com
Thank you for your review. We'd like to clarify what is happening with your LG air conditioner. The LG 15,000 BTU Window Air Conditioner is equipped w... Read More
Good
Everything
Verified Purchaser
Hey there! We want to make sure that your LG AC unit is working the way you want it to, so it can keep your condo cool while staying quiet whenever yo... Read More