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12 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )

Ratings & Reviews for KitchenAid 12 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )

4.3
166
Review
 4.3 out of 5
166 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker is praised for its great features, stylish design, and ability to brew delicious coffee. Customers appreciate the programmable warming plate, separate water reservoir, and spiral shower head. The machine is described as easy to use, with simple programming and convenient features. However, some customers reported minor issues with the fragile glass carafe and occasional water leakage or dripping. Overall, the vast majority of customers are very satisfied with the product.

Customer review summary generated by AI, including incentivized reviews.
166 Customer Reviews

Best Coffee Ever

Would Recommend

Simply the best-tasting coffee I have ever had. I have owned a wide range of drip, siphon, and pour over machines—I even bought a commercial pour over machine with extra warming plates and carafes—and this KitchenAid makes the most consistent and flavorful cup. It should qualify for the SCA Gold Cup standard; it actually brews a tastier cup than the two expensive European machines I own. (I bought the first Dutch-made brand and wasn’t all-too satisfied, so, smart me, I bought an even larger v...

July 8, 2026

From Kitchen Aid

Coffee pot

[This review was collected as part of a promotion.] This is the best coffee pot I have ever owned. Coffee is hot from first cup to last. Easy use and cleaning. Only thing is I can't extend time after 2 hours. We sometime drink coffee at different times because my husband gets up early. I have found if I add water to reservoir and turn back on it works fine.

June 14, 2026

From Kitchen Aid

Outstanding coffee maker.

Would Recommend

I have had this for a year and it makes the best coffee. If I ware this one out, I will definitely buy another.

May 20, 2026

From Kitchen Aid

Great product

Would Recommend

This is our 2nd Kitchen Aid coffee maker. We Love this one even better than the first one, I like being able to set the hot plate for extended heating time, which was the only thing lacking on the first one. I like the glossy black color better than the gray.

April 3, 2026
Verified Purchaser
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Bad Carafe

Would Not Recommend

I have had this for 3 months and used it often. However, it is the most fragile carafe known to man. The slightest touch on a wood cutting board caused it to crack. Also, the lid to the grounds baskets leaks water every single time it is lifted. Who designed this thing? I had the previous version of this coffee pot and loved it. This new one is definitely a downgrade. The previous model had the grounds basket come out from front, so you didn't need to pull it out from under cabinet. Th...

March 18, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear JavaAddict, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like t...

KitchenAid Small ApplianceMarch 23, 2026

Great coffee maker!

Would Recommend

I purchased this coffee pot because I stand behind the Kitchen Aid brand. The coffee is delicious. It's easy to clean and easy to program. I definitely recommend this 12 cup drip coffee marker.

March 16, 2026

From Kitchen Aid

Great features!

Would Recommend

Great coffee pot. We love the option of being able to set two different brew timers. Great for the distinction between weekday brew times and weekend brew times.

March 3, 2026

From Kitchen Aid

Bold setting doesn't work when I use it.

Would Recommend

The Bold function isn’t working for me. When I push the bold button the machine will start then beep several times and stops working.

February 25, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear Marvin, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to in...

KitchenAid Small ApplianceFebruary 25, 2026

Great coffee pot.

Had problems with first pot. New pot is working well. Coffee tastes well. Love this pot.

January 21, 2026

From Kitchen Aid

Seems the same problems. Will not brew with Bold brew, warmer plate does not stay on shuts off when coffee finishes its cycle

January 15, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear Wy13, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inqu...

KitchenAid Small ApplianceJanuary 15, 2026

Warming plate doesn't work on new coffee maker.

The appliance is perfect for my counter, it makes great coffee and the capacity is great for company. But I already wrote to you to report the warming plate does not work at all. After it worked perfectly just about 3 times, the warming plate stopped working entirely. I wanted the coffee to stay warm for at least an hour after making it, but it doesn't work. Can someone assist me?

January 14, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear Meg37, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inq...

KitchenAid Small ApplianceJanuary 15, 2026

Terrible for the price

I'm on my second one as I returned the first one. You can not brew on bold, instantly turns off. It almost always turns off after brewing coffee and I have to turn in back on and hit the plate warmer to keep the coffee warm. If I run the timer I almost always find the pot off and the coffee cold. I tried to check the manual but nothing indicates I'm doing anything wrong.

January 14, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear YESILOVECOFFEE, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would li...

KitchenAid Small ApplianceJanuary 14, 2026

After three days, we are back to our old sixteen year old kitchen aid. The keep hot burner won't stay on and the carafe popped a big hole in it on day two! A new one is back ordered for a month. I guess we are not the only ones with a brittle pot. The coffee maker was very expensive.

January 12, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear David, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inq...

KitchenAid Small ApplianceJanuary 12, 2026

Warming Plate Failure x 3

Keep warm plate fails to turn on after brewing. Have gone through the warranty process and have had three coffee makers all with the same issue. Would not recommend.

January 10, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear BB, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inquir...

KitchenAid Small ApplianceJanuary 12, 2026

Has Issues

A 3rd one is soon to be shipped to replace the 1st TWO that have the same issues. Warming plate doesn't work, will not brew on bold. Too many computer components a guess. Not user friendly at all. Don't buy.

January 6, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear TLee, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else ...

KitchenAid Small ApplianceJanuary 7, 2026

Coffee pot

Unfortunately, the coffee doesn’t get hot enough, even on bold setting. We have to heat it up. We have a kitchenaid range and dishwasher and no problems. I think the coffee pot is defective.

January 1, 2026

From Kitchen Aid

Response from KitchenAid

Dear ., Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would like to inqui...

KitchenAidJanuary 2, 2026

Awful

I’ve had so many problems with this coffee maker. I can’t begin to speak about it. Don’t buy it.

December 31, 2025

From Kitchen Aid

Response from KitchenAid

Dear Moe, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else ...

KitchenAidJanuary 2, 2026

The coffee maker is awesome the only issue is that it leaks coffee when pouring into a cup making a mess all the time. Besides that. It works.

December 31, 2025

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear YanieR, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to in...

KitchenAid Small ApplianceJanuary 5, 2026

product is a lemon

Would Not Recommend

this is the second one replacing the first one and it also leaks water and shuts down before perking the coffee. I was so tired of returning it as I will suffer the loss. you have to pull this lemon off the market as it sullies your reputation for your other products that I have many.

December 30, 2025

From Kitchen Aid

Response from KitchenAid

Dear David, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would like to i...

KitchenAidJanuary 2, 2026

Very reliable coffeemaker

Would Recommend

Makes excellent coffee. Easy to operate. Very reliable!

December 30, 2025

From Kitchen Aid