Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the exceptional sound quality and powerful audio output relative to the compact size, with most expressing strong satisfaction and recommendations. The durable build, sleek portable design, and excellent value for money are consistently highlighted. Many note the bass, volume, and clarity rival larger speakers. A few mention battery life falls short of advertised claims, lasting around three to five hours at high volume rather than seven hours. Several also note the absence of a microphone as a limitation. Overall, most customers consider it an outstanding choice for portable listening.
Customer review summary generated by AI, including incentivized reviews.Please produce Sand and Black & Orange color more
You should have the popular Sand, Black & Orange color, which is really cool. I can't find these colors anywhere; I only found black, blue, red, white, and purple.
From jbl.com
Excellent for the and size
Product is very good, but make it great, it needs a subwoofer that can integrate and somehow provide the bass support with battery life. BTW, your evaluation team looked at my patented #4286688 bass enclosure back in 1980.
From jbl.com
Very creative speaker
I bought this a couple weeks ago for my girlfriend’s birthday. It looks great and works just as well. When I get more money I’ll buy my own!!
From jbl.com
Doesn’t hold charge
This speaker isn’t great :( I’ll charge it to full charge and it dies the next day. I only ever really use it in the shower. I’ve had it for 2 months now. I’ve had other JBL speakers & this is the worst one I’ve ever had. I like the size though, and my design came out cute. Really bad use time though.
From jbl.com
JBL GO4
More than happy. Got an additional Go 4 for the high quality stereo sound
From jbl.com
Perfect dorm gift
Love JBL products! This was a perfect portable gift for my daughter’s college dorm room and the color was perfect.
From jbl.com
So far so good
I've only had it a couple of weeks, but the sound is great. The Bluetooth connection has dropped a couple of times so far (something that never happens with my other speaker) but I'm hoping they were flukes and won't happen moving forward.
From jbl.com
Great one
Great, this is my second one, now I have two of them and listen them together at the same time.
From jbl.com
Great sound from a small package
Bought the Go 4to replace and older JBL Bluetooth speaker that quit working. Use it to supplement my iPad speaker.
From jbl.com
It’s great sound but sometimes cuts out I’m not sure if it’s the Bluetooth distance or something else
From jbl.com
I bought this for my granddaughter’s 13th birthday and had it personalized with her design .. she LOVED it!!!
From jbl.com
Don't buy
It turns off whenever it feels like it. It won't stay on long enough to take a shower. It also disconnects frome my phone without me telling it to. This thing is a total ripoff!
From jbl.com
Thank you for bringing this issue to our attention. To troubleshoot this issue, we recommend testing your JBL Go 4 with a different source device to r... Read More
Horrible
Battery died super fast and shuts off constantly. I thought I was upgrading from jbl 3 but it still is garbage
From jbl.com
Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your unit. Please con... Read More
What a cool idea to customize!
I love my custom speaker! I used my business logo. It’s very cool and the sound is awesome! I will buy more as gifts.
From jbl.com
Not the best
My speaker looks great, but it frequently disconnects or turns off while I’m using it (even when it’s fully charged)
From jbl.com
We appreciate your feedback. Thank you for bringing this issue to our attention. To troubleshoot this issue, we recommend testing the JBL Go 4 speaker... Read More
Great Product!
I bought this as a summer purchase and I don’t regret it! It’s super cute, great quality, and it has a great bass. The personalized design is super good quality too! Would definitely recommend.
From jbl.com
A convenient carry along
Love this speaker for gardening or walking. Perfect size. Good sound.
From jbl.com
Love the personalization
This is the third personalized speaker I have purchased. Each one was great…One for myself and two as gifts. Great product quality. Very useful and functional. Very reasonably priced. Recipients loved the personalization.
From jbl.com
Incorrect Bluetooth details!
A decent speaker, but with a couple problems with the Bluetooth implementation. It's good that JBL supports the new Auracast (yay!), but it's weird that they missed other details. - The Bluetooth "Device Name" (2a00) characteristic in the "Common Configuration" service (1800) is padded with NUL chars. This is explicitly not allowed by the Microsoft Bluetooth Accessory Guidelines, section 7.2 - The IntervalMin in the Connection Parameters is set to 125 ms. The Guidelines, section 4.4 say that the...
From jbl.com
Thank you for your feedback on our JBL Go 4. We're more than happy to pass this information our team to improve our product in the future. You may als... Read More
We appreciate your feedback. Your battery may be losing capacity, or high volume and bass settings may be causing faster depletion. To test this, plea... Read More