Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the key-cutting service for reliability and speed, with most reporting keys worked perfectly on the first attempt. Many highlight employee helpfulness and professionalism, noting human-assisted cutting delivers superior results compared to self-service kiosks. Keys consistently matched or outperformed originals. Price emerges as the primary criticism, with some finding costs higher than expected, though this rarely deters repeat customers. A few experienced individual key failures resolved by re-cutting. Overall, reviewers strongly recommend the service despite pricing concerns.
Customer review summary generated by AI, including incentivized reviews.Didn’t Work
It did not work so I returned it.
Verified Purchaser
KEYS!
Would RecommendWent into Lowe’s to get a copy of our house keys and left very satisfied at how quick and easy the whole process was! Key works great and no problems here! Love it! Will be coming to Lowe’s for all our keys from now on!
Verified Purchaser
Keys are great! A few blocks on pallet were crumbly but I think that's expected. Very helpful at loading
Verified Purchaser
Keys
Would RecommendKeys were cut accurately
Verified Purchaser
Exactly as described and does what it needs!
Would RecommendExactly as described and does what it needs!
Verified Purchaser
Simple and easy to find. Great customer service.
Verified Purchaser
Easy Process. Great Result
Would RecommendI needed an extra key. I chose to get assistance rather than try to do it myself. The key was made; I took it home and slid it into the lock. It works perfectly! It has a clean finish. It's good quality, which is important, as the strike plate swells in the heat, making the tongue hard to move. Maybe a little WD-40 would help with wear and tear.
Verified Purchaser
fast & easy
works great
Verified Purchaser
Poor workmanship and results
This is the second key made from the original. Neither one of them work. You got my money.
Verified Purchaser
A bit expensive for a plain key!!!
Verified Purchaser
We are very sorry to hear that this product was unsatisfactory and did not meet your expectations. We understand how disappointing that can be. Pleas...