Ratings & Reviews for Generac Next Generation 26000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator for delivering peace of mind and reliable automatic power transfer during outages, with most reporting seamless operation of full-home loads including HVAC systems and appliances. Many describe the installation experience as professional and efficient. A small number encountered mobile app connectivity issues or early hardware failures requiring replacement parts, but these concerns are far outweighed by widespread satisfaction. Overall, reviewers consider it a transformative investment that eliminates stress during emergencies.
Customer review summary generated by AI, including incentivized reviews.Delivery on time
Great generator
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Lowes handled this very well. So I am excited to get it for our new house. We have purchased all our appliances from Lowe's am very happy with service.
Generac makes excellent products and they work.
Would RecommendExcellent product
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Great product at great price
Would RecommendWe upgraded
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
My experience buying a generator from Lowes
Would Not RecommendI am not writing this this to review the Generac generator. It has not been installed yet. I am writing it as information to anyone who is considering purchasing a home standby generator from Lowe’s. My experience has been a disaster. When I decided that I was going to get a generator, I went to Lowe’s website and ordered a 26KW Generac Guardian. As a veteran, I was given a 10% discount, which was part of the reason I used Lowe’s, paying cash, a little over $6100 with taxes and shipping. The ...
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Damaged
Generator arrived damaged, appears from fork lift
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Thank you for taking the time to provide us with this feedback, and we are sorry to hear about your experience. We would encourage you to contact Low... Read More
Not Reliable
Would Not RecommendFour years of operation has proven not to be reliable. No assistance from Generac, while under warranty.
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able... Read More
Thank you for taking the time to leave this review and bring this to our attention. Clearly, this situation is not aligned with the positive customer... Read More