
Ratings & Reviews for Generac Next Generation 22000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator's instant startup and reliable performance during outages, with many describing it as a lifesaver for powering essential appliances and providing peace of mind. The automatic transfer capability and app notifications are frequently cited as standout features. However, some report persistent WiFi disconnection issues with the mobile app, requiring hard resets. A few mention technical difficulties and delayed support responses. Despite these minor drawbacks, most customers consider the unit highly dependable for whole-home power protection.
Customer review summary generated by AI, including incentivized reviews.THIS IS OUR 2ND GENERAC. WE'VE MOVED. THE NEW ONE IS NOT INSTALLED YET. THE PERSONAL STAFF AT MASSILLON MARKET PLACE WERE VERY GOOD FOR SETTING IP DELIVERY. THE TRUCK DRIVER. WAS ALSO VERY HELP FULL. LOOKING FORWARD TO GET IT INSTALED.
Verified Purchaser
DIY'rs?...skip the inconvenience, don't wait!
Would RecommendReplaced name-brand, ng, 15kw mobile (shed/outside/stationary) machine w 26kw Generac. Unit was fine; not enough juice to carry both ac units @ same time. Generac resolved all issues: no going outside to start, easily carries full house load, can be run during storm, no periodic inspections during extended run times. Should've done this in the first place! Great machine w perfect financing (18 mo/no interest)!
From generac.com
Junk wish I would’ve went with a different company
Would Not RecommendL I bought this generator less than a month ago and it broke down within the first month installer keeps canceling my appointments to figure out what’s wrong.
From generac.com
Poor Product
Would Not RecommendGenerator was installed and does not work. Installer is doing their part to troubleshoot. Extremely disappointed with the product, not the installer.
From generac.com
Faulty equipment
Generator has only operated for 107 hours and quit running. Very difficult to get warranty service.
From generac.com
Missing parts
Would Not RecommendI purchased this generator on July 12, 2026. It was delivered Aug 26, 2026. When the electrician went to install it, the key was not included in the box nor were there any instructions. I have been trying to get a key and instructions since August 28. I have been given the run around. I was instructed to contact the dealer and a local dealer/contractor in my area to get a key. Today, I asked to return it since I can't open it to have it installed. They said they would call me tomorrow with a pic...
From Next Generation 18000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Peace of mind
Would RecommendI bought this last month. Dealer was very fair in pricing. Installed in a timely manner.
From generac.com
whole home generator 26kw
had it for a year. no ;issues whatever. app is relatively easy to use.
From generac.com
Best Buy Ever!
Best buy we have ever made. A month and a half after it was installed, we had a big windstorm in Montana (in December). Power was out for 3 days, but our Generac generator started right up and kept running for 3 days, with NO problems at all. Kept us warm, kept the lights on, kept the hot tub hot. We could cook and go on with our daily lives with no hitch. It's a Godsend!
From generac.com
Fast Power Transfer
I finished installing generator a mouth ago. Pretty straightforward installation. I had my first outage during a storm last week. Generator started and transferred power within seconds. Very happy with quality and performance of my new generator system.
From generac.com
Fast and efficient.
I finished installing my generator a mouth ago. I have my first outage during a storm. The generator performed perfectly. I am very happy I installed this generator system.
From generac.com
Bought and installed in the last month , gives us piece of mind , as well as the ability to work from home without interruption.
From generac.com
You won't be disappointed!
Would RecommendI have been wanting to purchase a whole home generator for some time. Finally bit the bullet an got a 26KW with transfer switch about a month ago. 2 days ago, 08/13/26, the power died for about 4hours. Unit kicked in flawlessly and handled central AC, stove and package AC unit with ease. I like the fact that natural gas is always ready to go when problems arise. Install was truly professional and exactly as promised. I'm a satisfied customer!
From generac.com
great unit
This is a great unit and we love it. best buy we made
From generac.com
We're sorry to hear that your generator arrived without the key and installation instructions, and that getting assistance has been so frustratin...