
Ratings & Reviews for Generac Next Generation 14000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator for reliable, automatic operation during outages, with most reporting it kicks in instantly to power entire homes including HVAC, well pumps, and medical equipment. Reviewers emphasize the profound peace of mind it provides, especially for families with medical needs or in remote areas. The weekly self-test feature and professional installer support reinforce confidence. Most find the monitoring app helpful, though some note connectivity limitations. A small number experienced startup failures or dealer support delays, but these represent a minority of feedback overall.
Customer review summary generated by AI, including incentivized reviews.Hopefull it’s a simple fix
I bought it a month ago, but it’s having issues, not sure yet what the problem is though, investigating this week?
From generac.com
Great Features
Would RecommendWe bought a Generac 14kW Air-Cooled Standby Generator in October 2024. We live in the Country and with a lot of power failures this is why we purchased one 1️⃣. This was the best investment, no regrets!! If you are thinking of buying 1️⃣ you won’t regret it! We recommend it 100%!
From generac.com
Great idea, poor execution.
Upon installing, I generator, it would NOT run more than 5 seconds. It came from the factory with a defective control board, the "brains" of the device. Where is quality control? I found that the device vibrates A LOT during operation. Have you considered using a vibration damp system to reduce the whole unit from shaking itself to death?
From generac.com
Failure to Generac
Failed to start after instillation during first power outage with zero support from dealer or Generac. Very low expectations, just start when the power goes out. Those were not met. How else would I rate it?
From generac.com
Living up to it’s reputation
Would RecommendBought 24K and transfer switch one year ago and had it installed by Generac vendor and haven’t hard to use it yet. Everything about works as it should as it test runs every two weeks as it should.
From generac.com
Great features and very reliable
Bought the unit over 2 months ago and is very quiet and efficient
From generac.com
No power, no problem
Would RecommendPurchased the Generac 26K with transfer switch in September 2026 and system is easy to operate and maintain. System is monitored by my service provider and system advises them if there is a problem with system. My Generac runs our house completely if power goes out. We opted for a in ground LP tank which is super nice and keeps yard looking good.
From generac.com
Happy with purchase
Would RecommendI bought this about a month ago and it work as described. It's a gest peace of mind just knowing the house is protected. Exercises every week as scheduled which is important. Also easy to monitor the unit thru the Mobile link
From generac.com
Great generator for the money.
I just bought it 3 weeks ago and completely satisfied with the generac all home generator.
Verified Purchaser
Piece of mind
Purchased the generator two years ago and have no issues. Haven’t had to use it often but it is a great comfort knowing that we are protected considering the storms that pop up increasingly
From generac.com
Happy
Would RecommendI am extremely happy with my new generac product. It works beautifully.
From generac.com
No brainer!
I bought this product for the peace of mind it provides. It supplies my house and all out buildings and as i am almost 100% electric and on a well for water I felt I needed this kind of protection to be self reliant as opposed to needing help in an emergency situation whatever that situation.
From generac.com
Reliability
In all three homes I’ve owned. I’ve had a generic generator I can count on in case of emergencies.
From generac.com
Priceless
Would RecommendI bought this about five weeks ago and have been so happy with it because we’ve talked about it for years. Within those five weeks I’ve lost power twice one was very short. The second time was a little over four hours and that was an important day for us to have power and my Generac worked perfectly.
From generac.com
We’re sorry your first experience with your new Generac generator has been so frustrating. A failure to start during your first outage, combined with ... Read More