Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this whole-house standby generator for delivering exceptional peace of mind during power outages. Most highlight how it activates automatically within seconds, powering essential systems like lights, HVAC, and refrigerators without manual intervention. Reviewers consistently describe quiet operation, reliable weekly self-tests, and appreciate the Mobile Link app for remote monitoring. The sleek design blends seamlessly with home exteriors. A few mention upfront cost as significant, and isolated reports note rare electronic issues. Overall, customers express complete confidence and say they would not choose anything else.
Customer review summary generated by AI, including incentivized reviews.It has worked as advertised in several outages in the first month.
From generac.com
Have had it for almost 2 years. gives us peace of mind when it storms.
From generac.com
This was purchased by my builder. As the homeowner, I have been ignored related to the generator in
From generac.com
I’ve had this for about 1 year now it’s had no problems
From generac.com
Seamlessly powered our home during utility outage
Would RecommendWe bought the generator 2 years ago. About a year ago our utility company had a 5 hour scheduled outage. The generator kicked on within seconds and powered everything in our 3500 sq ft home. We live in a hurricane and tropical weather prone area and so we feel it will be important going forward
From generac.com
Great features
Would RecommendFive days after installing our electric went went out and the generator kicked right on
From generac.com
bought 2 yrs ago been a good unit starts when needed
From generac.com
Not happy
Very disappointed in product. Stop working after 100hrs.
From generac.com
Terrible product
Would Not RecommendI purchased this a year ago and it has never worked. It stalls out after 30-60 minutes with each outage
From generac.com
Thank you for sharing your experience. We're sorry to hear your generator has been experiencing shutdowns and stalling issues since purchase. We under...
Works but cant lock the lid
Unit runs fine. However, unable to lock the lid due to misalignment of latch and slot. New generation of units…
From generac.com
Early on Great
Would RecommendWe now feel more at ease during storms but have not had the need for the generator yet.
From generac.com
great unit
works as expected. low noise smooth transfer of power
From generac.com
Reliable
Would RecommendWe have had this generator for 2 years now. It has started and run properly every time the power has gone off.
From generac.com
Great Product
Would RecommendBought 1 Year ago. Lost power once. Worked as advertised.
From generac.com
Thank you for sharing your experience. We're sorry to hear your generator stopped working after only 100 hours of operation. As a first step, we recom...