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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Stainless Steel )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Stainless Steel )

4.0
124
Review
 4 out of 5
125 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the exceptional nugget ice quality—chewable, restaurant-style, and slow-melting—produced in just 10-20 minutes with a large 3-pound bin. The sleek stainless steel design and smart app features are widely appreciated. However, a significant portion report persistent loud operational noises and reliability concerns, with some experiencing unit failures within two years. Regular descaling every 6-8 weeks is required. Despite these drawbacks, most customers consider the superior ice quality and convenience essential daily additions to their homes.

Customer review summary generated by AI, including incentivized reviews.
125 Customer Reviews

Unreliable

[This review was collected as part of a promotion.] These things are not reliable. This is my 3rd one. The 1st one started making grinding noises right after the warranty expired and GE didn't care, out of warranty. 2nd one stopped getting cold enough to make ice and getting a warranty replacement was a nightmare. 3rd one (the warranty replacement) sits in the box, unopened and unused. Bought a Govee which has a provision to clean out the upper water reservoir which you can't do with the GE...

October 15, 2026

From geappliances.com

Response from GE_Appliances

To keep your Opal running efficiently, we recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is re... Read More

GE_AppliancesOctober 16, 2026

Delicious perfect ice made fresh!

[This review was collected as part of a promotion.] This ice machine is a total game changer! It makes crisp delicious ice at the perfect size. Within an hour, it can fill the whole base. My kids are loving it and pair perfectly with the coffee machine!

October 15, 2026

From geappliances.com

Ice maker

[This review was collected as part of a promotion.] This is a great, simple to use icemaker that I use every morning for my iced coffee. The ice is very the quality and perfect for cocktails. Would highly recommend.

October 14, 2026

From geappliances.com

Where has this ice maker been all my life?

[This review was collected as part of a promotion.] I LOVE!!! this product. This has become a daily staple in my household. It creates ice fast, with the best texture nugget ice. It is very easy to clean and sanitize through the designated cleaning modes, and holds quite a bit of ice so you’re not refilling it all day.

October 7, 2026

From geappliances.com

Easy to use

[This review was collected as part of a promotion.] I love this ice maker! I love how easy it is to use AND maintain. These a drawer that opens up where you scoop the ice from. The ice quality is great as well

October 3, 2026

From geappliances.com

Great until it’s Not

Would Not Recommend

Took impeccable care of both of the GE ice makers I’ve purchased. Routine maintenance, distilled water only, etc.. and neither one lasted past 1 1/2 years. Absolute trash. Most recent one died yesterday while I was filling a cup for my wife who has been surviving on pellet ice during her chemo treatments. Thanks GE. Buying our next ice maker from any other company.

September 30, 2026

From geappliances.com

Response from GE_Appliances

We would like to assist you with this Opal icemaker and gather some additional information from you. An agent will be reaching out to you via email. P... Read More

GE_AppliancesOctober 5, 2026

Sleek design, everyday elevated ice quality

[This review was collected as part of a promotion.] I’ve been using it for a week now. Definitely a heavier and bigger size. Very sleek design, elevate your space. Doesn’t have loud noise compared to the normal countertop ice machine. I usually am very strict with the quality of water and ice intake, so I’m glad that this has been my ultimate ice maker WITH water filter that doesn’t rust. Have different light mode and can connect through wifi. Use the same filter as the coffee machine

September 22, 2026

From geappliances.com

Perfect ice

[This review was collected as part of a promotion.] The GE ultra nugget ice maker is a family favorite! It makes soft crunchy little ice nuggets making it great for any drink. The machine itself is easy to use.

September 21, 2026

From geappliances.com

Response from GE_Appliances

Thanks for the positive review! We're glad to hear you're happy with your Opal Ice Maker. We agree that this machine is definitely a favorite! And you... Read More

GE_AppliancesOctober 15, 2026

Fancy nugget ice maker 🩷

[This review was collected as part of a promotion.] After using GE Profile Opal 2.0 Ultra Nugget Ice Maker for a few weeks , I’ve really happy with it . The setup was simple , and the machine has a sleek , modern look that fits nicely in the kitchen. I also like the built in light, which gives it a nice premium touch. Operation is easy and straightforward, and adding water is simple and convenient. You can either connect it directly to a water line using a hose , or simply fill the water reservo...

September 18, 2026

From geappliances.com

A splurge product we absolutely love!

[This review was collected as part of a promotion.] The GE Profile Opal 2.0 Ultra Nugget ice maker has quickly become one of our favorite additions to the kitchen. We absolutely love it! For an appliance at this price point, I had high expectations and it’s lived up to them! Set up was surprisingly simple and straightforward and it started producing ice quickly. The nugget ice is exactly what I was hoping for- soft, chewable, and consistently great. It also produces ice fast enough to keep up w...

September 17, 2026

From geappliances.com

A stylish, easy-to-use ice maker that produces perfect nugget ice in just 10 minutes.

[This review was collected as part of a promotion.] The ice maker begins producing ice in about 10 minutes. The nugget size works perfectly for different drinks and helps chill them very quickly. I especially appreciate the magnetic scoop, which attaches neatly to the side and is always easy to reach.The machine feels solid and stable, while still being manageable to move when needed. Operation is simple, and the SmartHQ app makes it convenient to start ice production remotely and shop for filte...

September 14, 2026

From geappliances.com

Where's the side tank?

This is my 2nd ge profile ice machine. My first one's grinding and squeeling noise came back and wouldn't go away after cleaning. It felt like a total letdown when opening the new box and there was no side water tank included like my first one.

September 14, 2026

From geappliances.com

Response from GE_Appliances

XPIO23SWBB does not come with an included side tank. However, the side tank accessory can be purchased separately. The compatible side tank is P4AAKAS... Read More

GE_AppliancesSeptember 15, 2026

Obsessed

[This review was collected as part of a promotion.] I love this crushed ice maker. It makes ice so quickly and isn’t too noisy like most ice makers. It’s also not so heavy which makes it easy to move it from place to place. The ice comes out perfect.

September 10, 2026

From geappliances.com

Response from GE_Appliances

We’re so glad to hear you’re enjoying your Opal! Having fresh nugget ice ready in 10 minutes or less makes it easy to keep your drinks cold, and it’s ... Read More

GE_AppliancesSeptember 24, 2026

Fun addition to my kitchen

[This review was collected as part of a promotion.] This fits nicely under the cabinet. Setup was easy and I really enjoy the size of the ice pebbles. It makes throwing ice in my Stanley for the day so much easier in the morning than pulling out a bag of ice from the freezer.

September 8, 2026

From geappliances.com

Amazing Nugget Ice Maker

[This review was collected as part of a promotion.] I love the shared tank capacity and ice production! It makes ice so quickly, so if I ever forget to refill the tank, I still have ice 10 minutes later! The nugget ice is perfectly crunchy and the best for soda and coffee drinks! It’s a great addition to my drink bar in the dining room, providing a more upscale experience for hosting & making me feel fancy every time I get some ice for my regular drinks. I can see this saving me money on fun dri...

September 7, 2026

From geappliances.com

Good ice maker

[This review was collected as part of a promotion.] This is a good nugget ice maker. It’s a bit bulky of a product and the first pieces of ice that come out are a bit soupy and not fully frozen. It does have a large capacity for ice but doesn’t make much at all time.

September 6, 2026

From geappliances.com

Makes so much ice

[This review was collected as part of a promotion.] I love nugget ice so was so excited to try this! My fridge has an ice maker but just doesn’t make enough ice. This once surprisingly hold quite a bit of ice without it melting. I love that it’s right on the counter so it’s convenient to grab ice whenever I need it. It’s so easy to fill up the water and make ice. I love that it’s compatible with the coffee brewpal machine. One thing to note it’s EXTREMELY heavy. You will need someone to help you...

September 4, 2026

From geappliances.com

Love Having Nugget Ice at Home!

[This review was collected as part of a promotion.] I’m really happy with this Nugget Ice Maker. It makes nugget ice pretty quickly, and the ice has that soft, chewable texture I love. The Wi-Fi feature is also really convenient because I can control and monitor it from my phone. I also like that it comes with a scale-inhibiting filter, which helps keep the machine cleaner and makes maintenance easier. It’s easy to use, looks great on the counter, and the ice scoop is a nice bonus. Overall, it’...

September 4, 2026

From geappliances.com

Sleek Design

[This review was collected as part of a promotion.] Very sleek design, I was worried it would take up too much space on my counters but it looks so nice and matches all my appliances. Instructions to set up were easy and the ice started to come out very fast. The little scooper magnet is a nice touch! Easy to use and set up and I love having the small ice right there.

September 3, 2026

From geappliances.com

The best!

[This review was collected as part of a promotion.] GE outdone themselves! This nugget maker is the absolute best ice maker ever! It's easy to use and works fast! I'm in love. This had boy is easy to plug up and clean. Amazing!

September 3, 2026

From geappliances.com