
Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The appliance consistently produces soft, chewable nugget ice of excellent quality. Customers appreciate the convenience of having this type of ice readily available at home. The machine is easy to set up and use, with many praising the WiFi connectivity for scheduling and remote control. The ice is described as the perfect texture - soft, crunchy, and refreshing, staying frozen for a long time. The machine is also praised for its speed in producing a full bin of ice. While some find it a bit noisy, the majority consider the noise level acceptable. Regular cleaning and descaling is required to maintain optimal performance.
Customer review summary generated by AI, including incentivized reviews.Waste of money
We bought ours in April of this year and it no longer works. I have cleaned it and everything the way they show to do it. Last night it kept going into a defrost mode. So I followed the steps to fix that issue. Then left it over night to make ice. It didn’t even make 1 cup all night. We even bought the extra warrant on this and can’t seem to get ahold of them either to get it fixed or replaced. This is a lot of money to just throw in the trash.
From geappliances.com
Unfortunately didn’t last long.
Keeps saying to add water when there’s water and not making ice. Had it less than a year.
From geappliances.com
We would like to assist you with this Opal and gather some additional information from you. An agent will be reaching out to you via email. Please res...
Great ice, but broke after 2 years
Would Not Recommend[This review was collected as part of a promotion.] This product makes great ice! However, I started having issues with it at the 1 year mark, and had to replace all the hoses even though I regularly descaled the machine. At the 2 year mark, the whole machine stopped making ice. It would constantly go to “defrosting” mode for hours every time I turn it on. The machine is still broken at this time.
From geappliances.com
We'd like to look into this further. We will be reaching out to you via email to gather additional information. Please respond to the email at your ea...
Very bad product don't waste your time or money
Would Not Recommend[This review was collected as part of a promotion.] This thing is junk I've done about six of them probably for my rental houses and everyone of them have went bad everyone on the ice maker stops making ice and the gears break inside the gearbox and it gets loud as crap this is the biggest piece of garbage I've ever seen in my life and I know you guys design these things on purpose like this form to fail why else would you put plastic and carbon gears in them Very very disappointed disgusted at...
From geappliances.com
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please...
Noises
Loud screeching noises that drives me crazy. Keeps you awake. Ice is great. Love to have for my coffee and drinks.
From geappliances.com
We'd like to clarify some information regarding the sound level of your Opal. A Screeching sound from an Opal may indicate the internal mechanisms hav...
More Than an Ice Maker for Our Family
Would Recommend[This review was collected as part of a promotion.] We bought the Opal 2.0 for a reason I never thought I’d be writing about in a product review. Our daughter struggles with anxiety, and while she was in treatment, she found that chewing soft ice was something that really helped her when she was feeling anxious or overwhelmed. As we started preparing for her to come home, we wanted to make sure she could continue using some of the coping tools that had helped her during treatment. That is actua...
From geappliances.com
Cant use
Would Not Recommend[This review was collected as part of a promotion.] Can’t even use because it ice jams up and it makes a terrible noise.
From geappliances.com
We want to assist with your Opal ice maker operation. To help address the ice jam you are experiencing, turn the ice maker off and allow the ice in th...
Horrible
Would Not RecommendMine makes an awfull noise. Look up the videos. There are many. Support drags their feet and gaslights you. They clearly have a crappy product. I will say we loved the ice we got for the first 2 months. Now its about to be in a video similar to the printer in OfficeSpace. Save your money and time. Two months of fighting with them to get a replacement and now they will not honor the remaining warranty on the replacement.
From geappliances.com
We want to help you with your Opal not working properly. We see that you are currently working with one of our agents regarding your unit, we recommen...
Can't recommend
We just gave ours away. Loved the ice. Hated cleaning it every three weeks. Always had a watery mess to clean up. Way too loud to be in our kitchen where it was convenient. I would not buy this unless I had a huge utility room with a sink and it was located right next to the kitchen.
From geappliances.com
We understand that you have disposed of your appliance. We always recommend reaching out to us directly for product assistance so that we can work wit...
Great when it works
Its great when it works, is also very noisy and kind of has a mind of its own
From geappliances.com
We want to help with troublshooting information for your Opal icemaker. It is recommend only using distilled water in your Opal to help reduce the pot...
Poor quality
Would Not RecommendThe machine stop making ice. Goes between making ice to defrosting cycle with out making ice. This machine have an excellent cleaning buy the book and still fail. This machine is not cheap is expensive. Is possible that GE send me a new ice maker for free?
From geappliances.com
We'd like to help you improve your experience with your icemaker. We recommend there be at least 4" of clearance on all sides of the unit, for best op...
Great ice, crazy noises and not just the motor
The ice is fantastic but I’m 2 weeks in and this thing makes the craziest noises. Very loud strangled mechanical sounds. The motor noise is just fine but there is seriously something wrong with this. I have to turn it off all the time which kind of defeats the purpose of having ice on hand.
From geappliances.com
We want to help you with the sound level of your Opal. We recommend calling our Opal team at 866-907-6718 for further assistance.
Great Ice, but don’t leave on continuously
In general it works well. But if I leave it on it starts making a horrible moaning sound. I tried descaling but doesn’t fix the problem.
From geappliances.com
The Opal can sometimes make loud sounds if the internal mechanisms have become frozen up. Please ensure that the unit has proper air clearances, as re...
Good Ice but Doesn’t last
Love the ice but started making a very loud noise like the motor is going bad. Have only had it for 15 months.
From geappliances.com
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Great Machine
Love the machine. The only knock on it is how extensive and often it needs to be cleaned.
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I’m getting concerned!
Between the noise, the drainage, and the sometimes unexpected no ice in the mornings I am getting very concerned. I am happy I got a warranty on this ice maker. Sad part is that since I wake up some mornings and there is no or very little ice. And yes it’s got water in it and in the reservoir. I surely don’t want to move it to the RV nor purchase the same brand for the RV. At least at home it’s on a stable surface. So i can imagine what will happen if it doesn’t care for a ride in the RV. Anyway...
From geappliances.com
We’d like to assist with the issues you’re having with the ice production, the sound level, and drainage. We recommend ensuring you’re following the c...
DO MOT BUY!
Would Not RecommendJunk. Waste of money.....lots of money. Lasted about a year after having performed regular maintenance.I have been through 2 of these machines. Both died within 14 months, and started making a crazy grinding noise and not making ice with the suggested cleaning as well. However it is so clear they are selling a garbage product and don't care about their consumer at all. This should last for years, not for months:
From geappliances.com
We would like to assist you with this Opal icemaker and gather some additional information from you. An agent will be reaching out to you via email. P...
Great product
Would RecommendWe love this ice maker. It runs 24/7 never any problem with it. Only thing is I wish I would have kept the manual that come with it I didn’t think I’d need it but you really do.
From geappliances.com
Awesome! We're glad to hear you're pleased with your new Opal Ice Maker! You can easily pair your ice maker’s built-in wifi with the SmartHQ app to mo...
Quiet and functional
I had another lesson expensive brand and it was noisy and I was constantly filling it. This machine is amazing. Quiet and makes great ice.it is a large machine but for everything it is and does , well worth it.
From geappliances.com
GE Opal Nugget ice Maker
Would RecommendThis ice machine has been wonderful and user friendly. It produces very well. My family has loved having it for convenience. Low noise levels, and easy to integrate with your kitchen appliances without looking off.
From geappliances.com
We would like to assist you with this Opal icemaker and gather some additional information from you. An agent will be reaching out to you via email. P...