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Profile 2.1-cu ft Over-the-Range Microwave with Sensor Cooking ( Black Stainless )

Ratings & Reviews for GE Profile 2.1-cu ft Over-the-Range Microwave with Sensor Cooking ( Black Stainless )

4.3
4064
Review
 4.3 out of 5
4064 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The microwave offers a range of convenient features, including a large interior capacity and powerful performance that heats food quickly and evenly. Customers praise the attractive, modern design and intuitive controls. However, some report issues with the dim interior light, buttons requiring significant pressure, and concerns about long-term reliability. Overall, the microwave delivers on style and functionality, but there are mixed opinions on its quality and durability.

Customer review summary generated by AI, including incentivized reviews.
4064 Customer Reviews

Solid microwave

We’ve had this microwave for about three months and it’s a significant upgrade to our 7 year old GE Profile model it replaced. It is over a cook top, so the no handle works well. The vent is strong when needed and on the lowest setting it is quiet. Heating is fast and the cooking area is large.

September 26, 2026

From geappliances.com

Chase26

Would Recommend

[This review was collected as part of a promotion.] We purchased this same microwave in a previous home, we liked it so well that we purchased it for our new home.

September 25, 2026

From geappliances.com

Great!

Would Recommend

Put this in our brand new kitchen. Works great.

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great features

Would Recommend

the design and features are awesome. Easy to install. Just prefer the book instead of online.

September 14, 2026

From geappliances.com

Excellent Appliance Installation Experience

I recently purchased a GE over-the-range microwave from Lowe’s and had it installed through their installation service. From purchase to delivery and installation, the entire process took about a week, which I thought was very reasonable. The installation team was excellent. They arrived on time, were respectful of my home and property, and completed the installation quickly and professionally. They also cleaned up after themselves and didn’t leave any mess behind. I’m very happy with both the...

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Great features

Would Recommend

I bought this microwave a few weeks ago. I am extremely pleased with the purchase.

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Features

Pre-programmed select reheat feature questionable. Touch sensitive buttons hard to activate, requires a hard press in the right area of your selection. Great look, easy cleaning.

August 25, 2026

From geappliances.com

Finger print nightmare & pour manufacturing

Would Not Recommend

This product is a massive disappointment right out of the box. Glaring visible air bubble trapped directly beneath the button pad. It looks utterly cheap and completely ruins the aesthetic. It signals practically non-existent quality control. Then there are the fingerprints!! The exterior finish is a complete fingerprint nightmare. Within seconds of handling it, the surface gets covered in greasy smudges and streaks that are nearly impossible to wipe clean without dedicated micro-fiber cloths.

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Response from GE Answers

We want to help you with your microwave controls. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEW... Read More

GE AnswersAugust 24, 2026

GE_Appliances

Working well

Would Recommend

It has been in use for a month now and is working well.

August 22, 2026

From geappliances.com

Looks great

Easy to install. Nice fit and finish. The door closes easily and clean up is no problem. The surface light has two brightness settings. The exhaust blower works well and the controls are easily understood.

August 17, 2026

From geappliances.com

Response from GE_Appliances

We are so excited that you are loving this microwave and its easy-to-use controls. This microwave includes a bottom control panel with an integrated h... Read More

GE_AppliancesAugust 26, 2026

Heating failed after 2.5 years

Loved this microwave but it stopped heating food after 2.5 years, more expensive to fix than replace.

August 15, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with your microwave no longer heating. Keep an eye on your inbox for an email from a team member seeking additional details. Pleas... Read More

GE_AppliancesAugust 17, 2026

tinny sounding door opening

we had to replace an earlier model of the same microwave. This one is tinnier on opening the door than the older model which felt more solid and substantial. the fan on this one is much noisier and doesn't vent any better than the older model. not sure i'd buy another GE microwave based on this experience.

August 14, 2026

From geappliances.com

Response from GE_Appliances

We'd like to provide some information on the sound level for your over-the-range microwave's vent fan. The vent fan will make a sound similar to a ven... Read More

GE_AppliancesAugust 18, 2026

Very good features with a few exceptions…

This is a replacement for an older model GE Profile microwave. The pros for the new model are that it has a lighter colored gray interior instead of a dark almost black one where you can better see how to clean it and the touch pad is spread out horizontally across the front of the door instead of vertical. It also is opened by a recession in the side of the door instead of a front handle making it easier to clean. The cons are that the door window is a very narrow high profile slit. If you are ...

August 12, 2026

From geappliances.com