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Primo Drop-in or undermount 33.0-in x 22.0-in Granite Kitchen Sink

Ratings & Reviews for Franke Primo Drop-in or undermount 33.0-in x 22.0-in Granite Kitchen Sink

3.6
118
Review
 3.6 out of 5
118 Reviews


63% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers appreciate the sink's attractive design, large size, and easy maintenance, with the ability to resist water spots and convenient pre-drilled faucet holes. However, a substantial number of customers have experienced issues with the sink's durability, reporting problems such as cracks and damage straight out of the box, as well as concerns about cracking and chipping with regular use. The quality control and long-term reliability of the product appear to be significant concerns based on the feedback.

Customer review summary generated by AI, including incentivized reviews.
118 Customer Reviews

Looks Nice but Lots of Problems

Would Not Recommend

First, it took 3 tries to get a sink to me that wasn't cracked. Then the first step, which is to knock out the faucet hole, caused the sink to crack. They don't pre-drill the hole, as is shown in the photos when you buy; they start a 2" hole from the backside and you need to knock out the hole. So the crack in the area next to the hole, spread as I was working and the entire top of the faucet side broke off. They don't cut deep enough for a clean knock-out of the holes. Aside from this, the sink...

August 27, 2022
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PERFECT!

Would Recommend

Love this sink that was recommended by a contractor we hired to make the installation- he has the same sink in his house.

February 10, 2022
Verified Purchaser
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Massive crack-ruined our cabinets under

Would Not Recommend

We purchased this sink and it was installed in March 2021. It is undermount, in the center of a large island. Now it’s December, and as we were washing dishes, our feet started to get soaked. We stopped, and there was a massive floor coming from under the sink. We dried everything, cleaned the basement which it leaked straight into, to discover a massive crack, almost the entire length of the sink. We called Lowe’s, they won’t replace as our builder installed it, and it is unusable. I am...

December 26, 2021
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poor quality

Would Not Recommend

only had 11 months and now it has a slight crack after draining pasta water

December 16, 2021
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My old faithful friend =)

Would Recommend

We picked this sink for a kitchen remod a couple houses ago and LOVED it, now doing our new home's kitchen, after considering other options this time around, we had to have our Franke sink again. As mentioned in other reviews, the 1st one we bought was broken but the exchange was easy enough. After putting it in place I realized how much I missed this sink!! Little tip...I never use the recommended cleaner from Kohler that I've read bad reviews on, I use a cheap vegetable oil when needed or afte...

October 11, 2021
Verified Purchaser
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Inspect at store before leaving

Would Recommend

This is replacing another composite sink we have had for 12 years. We got black again as it does not show stains like other colors. It was a good thing we read reviews warning about damaged sinks in box…..when I got to Loews to pick up, I asked if I could open box and inspect. Sure enough the lip was broken off. The store associate right away took me back to where they are kept and we were lucky enough to find a good one. Installation tips: I used black caulk to match the black sink. Put caulk o...

September 12, 2021
Verified Purchaser
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Crappy packaging

Would Not Recommend

This sink came with absolutely no packaging to keep it from breaking. So yup it arrived broke!

September 7, 2021
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Don't bother

I should've listened to the other reviews before buying this sink. We has to return it due to a crack down the side upon opening the box. Don't waste your time or money.

August 28, 2021
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Response from FrankeUSASupport

We do our best to package them as not to get damaged during shipping.
It is a good sink!

FrankeUSASupportSeptember 3, 2021

DO NOT BUY - Manufacturing Defect!!!

Would Not Recommend

Major manufacturer defect on these units. We bought one and opened it up and it has absolutely no precut holes for a faucet. Well the Lowes installer won't install the sink if there's no holes. So we go back to switch it out and 5 out of 5 we opened surprise surprise DONT HAVE HOLES!!! We advised Lowes they should probably remove them from the floor, they didn't so I'm here doing the Lords work to warn all of you to stay away from this product.

August 16, 2021
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Response from FrankeUSASupport

Hello
Thank you for your input on the Granite sink with no holes. There are predrill starter holes on the underside of the sink. There should b...
Read More

FrankeUSASupportAugust 20, 2021

Took some effort to find a good one

Would Recommend

This would be five stars but the first three we opened were damaged. The fourth one was perfect and it looks great on a butcher block counter in our back pantry.

August 3, 2021
Verified Purchaser
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Very Nice Sink.

Would Recommend

Very nice sink made of granite and other things that looks more expensive than it was. I like how they "Include the Diamond Hole Saw" to cut out what holes you need or want from the back side that are already marked out and partly drilled, you just pick your holes as I did for a single hole Faucet and Soap Dispenser ( 2 holes) making you job very easy not to where you have to do all kinds of things to just get the holes drilled out. I didn't know they included the Diamond Hole Saw till I opened ...

July 20, 2021
Verified Purchaser
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