
Ratings & Reviews for DuctlessAire 1 zone 18000.0-BTU Ductless Mini Split Heat Pump Included 230.0-Volt
Ratings may include incentivized customer reviews.
What Customers Are Saying
The mini split system appears to be an effective and efficient cooling solution. Key positives include quiet operation, fast cooling, and ease of installation by a qualified HVAC professional. However, some customers experienced issues with app connectivity and heating performance in colder weather. A small number also had installation problems or received defective units. Overall, the majority of customers are highly satisfied with the system's performance and value.
Customer review summary generated by AI, including incentivized reviews.terrible unit and manufacturer
Would Not RecommendFull Disclosure of warranty limitations is Lacking
Would Not RecommendAfter receiving the product, I learned that if I self-install, Ductless Aire will not honor the warranty. I understand the reasoning- the install is somewhat complex and proper functioning of the unit is dependent upon proper installation. However, Lowes should make this warranty limitation clear when ordering. That said, I had a successful install, and the unit is operating great. So far, I am very pleased with the product.
PittmanNewAC
Would RecommendThis AC packs a big punch for such a small system. It is super quiet both inside and outside. It has been a life saver this summer, it keeps it super cold. I have no complaints and I highly recommend this AC. I have not had it long enough to have to run the heat, but I did turn the heat on to see how well it runs and it is just as powerful. I am completely satisfied with this unit.
Great value, good cooling.
Would RecommendInstalled by an HVAC tech. Cooled the space in minutes. Only in 3 days so cannot speak to longevity (or heat feature) but so far so good.
Verified Purchaser
Wish I did this a long time ago!
Would RecommendThis mini split replaced a 27,000 btu thru the wall unit and in my opinion keeps the entire middle floor of the house cooler and dryer. It's so whisper quiet both inside and out. Its so nice to be able to hear a conversation over an A/C. Spend some time going over the remote and its features. It's fairly easy to learn. The wifi is a nice feature. So far i have zero issues or cons, and overall Im very pleased.
Verified Purchaser
I have two mini splits for my 1250sq ft house
Would RecommendI bought two 18k BTU mini splits for my 1250 sqft house and it does amazing in summer time, it's 95 and above in Texas and keeps my house cold at 68 degree at medium fan speed & winter time keeps warm untill temperature drops below 20 degrees, after that I gotta put a electric blanket over so it can " defrost " faster
So Far So Good
Would RecommendSo far so good, blasts out hot or cold and heats up our ADU.
Verified Purchaser
Wish it was pre-charged as advertised.
This unit did NOT come pre-charged as stated in the description. I do like that this has an app to operate it. The unit is in a pool house so this allows us to turn the unit on/off from the house.
Verified Purchaser
Great Product
Would RecommendJust had the ductless aire installed and it is working well. Wifi feature is great, and is easy to control with the app.
mini split air conditioner
Would Recommendmini split has been installed and working for one week now. it's been working great, keeping my home warm when it was 4 degrees outside. warranty papers won't make even bad toilet paper. Will see how the product holds up. bought it from Lowe's but I don't think that I would buy Ductlessaire again
Easy of install
Would RecommendNever installed one, and the directions were easy to follow, ended up buying 2, the price was good also.
loved this model for my 900 square feet home space
I installed this in half my house of 900 Sq space, really cools it down alot, i love it, does take some handy work installing it but over all worth it
Not bad!
Would RecommendSo far a good unit for the price. Installation wasn't horrible, although it took a little longer than expected....but all projects are like that. I will need a secondary unit to get down the to temp I want, but this is keeping my space livable!
Verified Purchaser
Valve failed
Would Not RecommendThe low side valve failed
Verified Purchaser
I have only used this a few days so far
Would RecommendEasy to install and runs very quiet
Verified Purchaser
HEAT is fine...as long as it's not cold out!! unit was rated at 900 sq ft , i've got 600 & it can't keep up if it's much below 32 degrees...NOT impressed!
Verified Purchaser
Ductless Aire mini split 18,000 BTU
Would RecommendGood uniti for the price. Like the features of this unit