Ratings & Reviews for Diamond Express Jamestown 24-in W x 34.5-in H x 24-in D White Partial Overlay Painted Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the cabinets' sturdy construction, smooth finishes, and excellent craftsmanship when items arrive undamaged, with many noting superior quality for the price and easy installation. However, a substantial portion report severe problems with order accuracy, delivery communication, and fulfillment—receiving damaged units, incomplete orders missing doors or toe kicks, and conflicting information about arrival dates. While the product itself delivers premium value, widespread frustration with logistics and customer service significantly undermines the overall experience for many buyers.
Customer review summary generated by AI, including incentivized reviews.Bas design
Would Not RecommendI cannot believe the design for the attachment of the drawer front on our diamond cabinets. The attachment mechanism, which is spotfaced into the front drawer panel then sticks out beyond the drawer and then screwed to the drawer front, holds the entire drawer open probably 1/4 of an inch making the ugly hardware visible from the side on all the cabinet drawers. This is a very poor design and it's unlike any other cabinets we have. Not only that, the majority of our trim boards, toe kick and sid...
Must be better products
Would Not RecommendAs per other reviews, cabinets are made well for basic cabinets, but we had to wait 3 weeks for a cracked frame replacement, even though the packaging was quality. Also, many doors were poorly finished and needed replacements. They just don't seem to care and ship poor product.
I think it looks great in my new kitchen thank you low’s
From Jamestown 24-in W x 36-in H x 24-in D Cloud Gray Painted Diagonal Corner Wall Fully Assembled Plywood Cabinet Cut for Glass Shaker Verified Purchaser
We're sorry to hear about your experience. Please email us at consumercaremb@masterbrand.com so we can follow up with you personally. We wil...
Single Wall Oven Missing...
...an important piece. What comes in the box is the outer shell of the cabinet. What you need INSIDE TO INSTALL the oven is a base that the oven sits on that will withstand 194* heat and hold 300lbs. That means you have to build a base. We used 2 X 4s & 3/4" plywood & corner braces. Secured the legs to the side & back where they won't be seen. Only the front leg is free floating. I'm a retired teacher & seamstress & have done a bit of remodeling, so figured it out, but at the price of this c...
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PANTRY CABINET
Would RecommendI purchased this cabinet for my laundry room. It is beautiful and holds all my supplies and related items. I purchased stick-on handles and they look good on the cabinet. I recommend this cabinet.
From Jamestown 30-in W x 84-in H x 24-in D Cloud Gray Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
We're sorry to hear about your experience. Please email us at consumercaremb@masterbrand.com so we can follow up with you personally. We wil...
Above the Range Cabinet
Would Not RecommendShowed up in good shape and the white finish matches the rest of the Jamestown line cleanly. Dimensions were accurate, doors aligned well, and it hung without any fuss. The 21-inch height is a nice option for over-the-fridge or over-the-range spots where a full-height wall cabinet doesn't fit. Solid build for the price and no damage on arrival. Would buy again.
From Jamestown 30-in W x 21-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
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27 Inch Wall Cabinet
Would Not RecommendDimensions were right and it hung without trouble, and the white finish matches the rest of the Jamestown line. What dropped this to average was the build quality on the seams — visible glue squeeze-out in several spots that wasn't cleaned up before finishing. Not something you notice from across the room, but up close it looks sloppy for a cabinet at this price. Functional and looks fine once installed, but the attention to detail isn't there.
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Pl...
36 inch Wall Cabinet
Would Not RecommendThe cabinet itself is built fine and the white finish matches the rest of the Jamestown line well. Dimensions were accurate and it hung without any issues. The problem was a major dent on the door when it arrived — not a scuff or scratch, an actual dent that's hard to hide. For a cabinet at this price point, that's frustrating to deal with. Cabinet works, but the door damage really took away from what should've been a clean install.
From Jamestown 36-in W x 30-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Thank you for notifying us about your concern. We apologize for the inconvenience you experienced with your cabinet door. Your concerns have been for...
Wall Cabinet
Would Not RecommendCabinet is decent for the price and the white paint finish looks clean once it's up. Construction feels reasonable and the dimensions were accurate. The downside was some damage on arrival — nothing catastrophic, but enough to be annoying when you're trying to get a clean install. Touched it up and moved on, but it knocked the experience down a notch. Functional cabinet, just wish the packaging or handling protected it better.
From Jamestown 18-in W x 30-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Pl...
We would like to thank you for taking time to provide us with your feedback. Everyone is busy these days, so taking the time to leave a nice review m...
Thank you for your feedback. We’re sorry to hear that this product did not meet your expectations. This is not the experience we want our customers t...
Would definitely order again
Beautiful color. Nice construction. I do wish it came with a touchup and for possible future scratches
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 36-in W x 30-in H x 12-in D Cloud Gray Painted Blind Corner Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker
Thank you for your candid feedback regarding your cabinets. We are very sorry to hear about the issues you experienced with your cabinet order and co...
Ordered 3 weeks ago , they come to deliver today and are a cabinet short , so I rejected the load , I want all or nothing , now they are saying next delivery “should” be the 19th but don’t know until the cabinet isn’t on back order any more . I placed the order on Feb 17th , today is March 5th and maybe I’ll be getting them all on March 19th lol , do better ! They had no problem taking my money on time
Thank you for your review. We are sorry to hear about the issues you experienced with your cabinet order and certainly understand your frustration. W...
Good Quality
Would RecommendCame quickly and was ready to install!
From Jamestown 24-in W x 84-in H x 24-in D Retreat Green Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 30-in W x 93-in H x 24-in D White Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified PurchaserIncentivized
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 36-in W x 15-in H x 12-in D Moonstone Gray Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Square Verified Purchaser
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Pl...