
Ratings & Reviews for Dial Gold Antibacterial Defense 52 -fl oz Gold Antibacterial Hand Soap
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this antibacterial soap for its effective cleaning power and skin-friendly formula. Most highlight its ability to kill 99.9% of bacteria while leaving hands soft and moisturized without dryness. Reviewers note it lathers well and rinses cleanly, giving them peace of mind about hygiene. Many appreciate the fresh, clean scent and the addition of aloe for extra hydration. However, some long-time users express frustration with the reformulated scent and texture, with a few stating they will not repurchase. Despite these concerns, most customers consider it a trusted, reliable choice.
Customer review summary generated by AI, including incentivized reviews.Junk
Would Not RecommendI've been using Dial soap for years. No more! The hand soap is now drastically watered down. I can get water out of my faucet.
From dialsoap.com
Soap is fine bottle and pump not working.
Would Not RecommendBought 3 bottles today but not one of them worked. The pump on all 3 is nonfunctional. Same issue on all 3 bottles. Pump will not come up and out.
From dialsoap.com
We are sorry to learn about your experience with our Dial product. This is not the experience we want our consumers to have, as the pump is designed t... Read More
Dial wipes?
Would RecommendI am 67 years old and have been dial soap for a long time. Its was great during the pandemic but I was was wondering why you don't make antibacterial dial wipes? I bet you would make a bundle.. anyway thank you for your wonderful product.
From dialsoap.com
I purchased this product . After a very agrivating effort get the to work I was unable to get it to work properly. This is a third time this has happened. Please help. Good soap but poor design for the pump. Just my opinion. Thank you for taking time to read this .
From dialsoap.com
Undeniable.
Would RecommendBest ever. Excellent. Outstanding. Never forget, Perfect.
From dialsoap.com
Piece of crap
I bought a bottle 3 or 4 months ago and couldn't get the pump to work. I thought is was one bottle defective. Now I bought another. Same problem.
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it is when the pump does not work as expected, especially after experi... Read More
Why change a classic???
Would Not RecommendAdding aloe to this hand soap was a mistake.... It no longer has the classic scent I like. Why ruin a good thing???? Bring back the original scent!!
From dialsoap.com
Thank you for sharing your experience with the product. We understand how disappointing it can be when a favorite product no longer has the scent you'... Read More
Non Working Pump !
Would Not RecommendI Agree With Everyone Else. The Pump Doesn't Work, & No Direction On How To Engage It ! I Will Not Be Buying Dial Hand Soap AGAIN ! I’ll Buy Method For Me, And Soft Soap For My Husband. I Guess I Will Be Pouring This Into The Empty Soft Soap Dispenser, So We Can Use It. Very Disappointed In Dial. I Thought Ya’ll Were Better Than This.
From dialsoap.com
Thank you for sharing your experience with the Dial product. We're sorry to hear about your experience. We understand how frustrating it is when a pro... Read More
Dispenser does not functiion.
Dispenser will not function. No instructions. No indication of how to engage
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a dispenser does not function as expected, especially w... Read More
Liquid Hand Soap Feels Like Water
You’re trying to pull a fast one on us by diluting the liquid hand soap. It’s practically useless. I won’t be buying it again. It’s a shame. You used to be the leader in soap. Now your product is like colored water.
From dialsoap.com
Thank you for taking the time to share your feedback about Dial® Antibacterial Liquid Hand Soap, Gold. We regret that the product did not meet your ex... Read More
Can't get the pump to work. I have used pump dispensers most of my life. Turn to the left, pops up, starts pumping. Not this one. Ugh.
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a pump dispenser does not work as expected, especially ... Read More
Complaint
Would Not RecommendI bought this soap a few days ago. Huge disappointment, not expected from a Dial product.The soap is so diluted, is like washing your hands with colored water, no suds, just watery golden liquid. Shame,shame shame !!!!! I shall tell everybody about this insulting experience.
From dialsoap.com
Hi, thank you for sharing your feedback. We understand how disappointing it can be when a product you've trusted does not perform as expected. Your co... Read More
No pump no soap
Would Not RecommendPump doesn’t work. Pushed pulled twisted no go on getting soap to come out of pump. Dial, you should go svrecsll on those non functional pump bottles. Where is your quality control on the manufacturing line?No pump no dos
From dialsoap.com
Thank you for bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand how frustrating it can be when ... Read More
I usually buy your hand soap. However, lately the pump to dispense it does not work right. I can't get it to dispense at all. Now I'm ready to switch to Softsoap brand. It's comparable in price for the 7.5 oz product. I'll be buying the other product from now on. Not gonna fool with Dial anymore. I wouldn't recommend it to anyone else.
From dialsoap.com
Thank you for being a regular user of Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the recurring pump issues and ap... Read More
Will not open or pump?
Would Not RecommendI can’t get this to work/pump out?? Extremely frustrating!! No directions either!! I bought a pack of 4 for this??!! I’ve used it before this and never had a problem. What’s wrong with this??
From dialsoap.com
Thank you for bringing this concern to our attention. We regret to learn about the difficulties you experienced with the pump on Dial® Antibacterial L... Read More
Stupid pump.
I can't get the stupid pump to work. This is crap. No instructions on bottle.
From dialsoap.com
We appreciate you bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the p... Read More
Great experiencia
No hablo inglés pero amo este producto no puedo escribir en inglés
From dialsoap.com
Another company cheating the consumer.
I recently purchased this hand soap. There was virtually no lather after washing for the requisite 30 seconds. Dial's products overall have declined in quality in recent years. I do not recommend this product.
From dialsoap.com
Hi there! We’re sorry the Gold Liquid Hand Soap produced virtually no lather and left you feeling that Dial’s quality has declined. That is not the ex... Read More
Thank you for taking the time to share your feedback. We are sorry to hear that our Dial soap did not meet your expectations. We understand how import... Read More