
Ratings & Reviews for Dial Antibacterial Defense Liquid Hand Soap + Aloe Gold Scent 52 Fl Oz Hand Soap Refill (3 Count) Dermatologist-Tested Gentle Formula
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this liquid hand soap for its effective antibacterial properties, gentle formula that doesn't dry hands, and pleasant, fresh scent. Most reviewers highlight that it kills germs thoroughly while keeping skin soft, even after frequent washing. Many appreciate the light, non-overpowering fragrance. Some mention disappointment with recent formula changes, noting the scent differs from the original version. A few report reduced lather or pump issues. Despite these concerns, the vast majority continue using and recommending it as a trusted daily cleanser.
Customer review summary generated by AI, including incentivized reviews.Junk
Would Not RecommendI've been using Dial soap for years. No more! The hand soap is now drastically watered down. I can get water out of my faucet.
From dialsoap.com
Soap is fine bottle and pump not working.
Would Not RecommendBought 3 bottles today but not one of them worked. The pump on all 3 is nonfunctional. Same issue on all 3 bottles. Pump will not come up and out.
From dialsoap.com
Dial wipes?
Would RecommendI am 67 years old and have been dial soap for a long time. Its was great during the pandemic but I was was wondering why you don't make antibacterial dial wipes? I bet you would make a bundle.. anyway thank you for your wonderful product.
From dialsoap.com
I purchased this product . After a very agrivating effort get the to work I was unable to get it to work properly. This is a third time this has happened. Please help. Good soap but poor design for the pump. Just my opinion. Thank you for taking time to read this .
From dialsoap.com
Undeniable.
Would RecommendBest ever. Excellent. Outstanding. Never forget, Perfect.
From dialsoap.com
Piece of crap
I bought a bottle 3 or 4 months ago and couldn't get the pump to work. I thought is was one bottle defective. Now I bought another. Same problem.
From dialsoap.com
Non Working Pump !
Would Not RecommendI Agree With Everyone Else. The Pump Doesn't Work, & No Direction On How To Engage It ! I Will Not Be Buying Dial Hand Soap AGAIN ! I’ll Buy Method For Me, And Soft Soap For My Husband. I Guess I Will Be Pouring This Into The Empty Soft Soap Dispenser, So We Can Use It. Very Disappointed In Dial. I Thought Ya’ll Were Better Than This.
From dialsoap.com
Thank you for sharing your experience with the Dial product. We're sorry to hear about your experience. We understand how frustrating it is when a pro... Read More
Dispenser does not functiion.
Dispenser will not function. No instructions. No indication of how to engage
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a dispenser does not function as expected, especially w... Read More
Liquid Hand Soap Feels Like Water
You’re trying to pull a fast one on us by diluting the liquid hand soap. It’s practically useless. I won’t be buying it again. It’s a shame. You used to be the leader in soap. Now your product is like colored water.
From dialsoap.com
Thank you for taking the time to share your feedback about Dial® Antibacterial Liquid Hand Soap, Gold. We regret that the product did not meet your ex... Read More
Can't get the pump to work. I have used pump dispensers most of my life. Turn to the left, pops up, starts pumping. Not this one. Ugh.
From dialsoap.com
Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a pump dispenser does not work as expected, especially ... Read More
Complaint
Would Not RecommendI bought this soap a few days ago. Huge disappointment, not expected from a Dial product.The soap is so diluted, is like washing your hands with colored water, no suds, just watery golden liquid. Shame,shame shame !!!!! I shall tell everybody about this insulting experience.
From dialsoap.com
Hi, thank you for sharing your feedback. We understand how disappointing it can be when a product you've trusted does not perform as expected. Your co... Read More
No pump no soap
Would Not RecommendPump doesn’t work. Pushed pulled twisted no go on getting soap to come out of pump. Dial, you should go svrecsll on those non functional pump bottles. Where is your quality control on the manufacturing line?No pump no dos
From dialsoap.com
Thank you for bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand how frustrating it can be when ... Read More
I usually buy your hand soap. However, lately the pump to dispense it does not work right. I can't get it to dispense at all. Now I'm ready to switch to Softsoap brand. It's comparable in price for the 7.5 oz product. I'll be buying the other product from now on. Not gonna fool with Dial anymore. I wouldn't recommend it to anyone else.
From dialsoap.com
Thank you for being a regular user of Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the recurring pump issues and ap... Read More
Will not open or pump?
Would Not RecommendI can’t get this to work/pump out?? Extremely frustrating!! No directions either!! I bought a pack of 4 for this??!! I’ve used it before this and never had a problem. What’s wrong with this??
From dialsoap.com
Thank you for bringing this concern to our attention. We regret to learn about the difficulties you experienced with the pump on Dial® Antibacterial L... Read More
Stupid pump.
I can't get the stupid pump to work. This is crap. No instructions on bottle.
From dialsoap.com
We appreciate you bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the p... Read More
Gentle cleansing
[This review was collected as part of a promotion.] I received a free sample in exchange for an honest review. I would recommend Dial Gold Liquid Hand Soap to anyone. It was a gentle, yet fresh experience. Lightly scented, leaving my hands soft & clean.
From PINCHme.com
Fresh scent !
[This review was collected as part of a promotion.] I received this dial gold liquid hand soap from pinch me to try , the soap leaves my hands feeling clean without drying my skin as other soaps do , the scent is light and pleasant , I bought more to have available through the house and I think pricewise is a great value for your money.
From PINCHme.com
Great hand soap!
[This review was collected as part of a promotion.] I love this hand soap. i got it for free as a sample and i really like it. i have it by my windowsill in my kitchen after i finish doing the dishes, as it is antibacterial.
From PINCHme.com
Hi, thank you for bringing this to our attention. We understand how frustrating it is when the pump does not work as expected, especially after experi... Read More