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 Antibacterial Defense Liquid Hand Soap + Aloe Gold Scent 52 Fl Oz Hand Soap Refill (3 Count) Dermatologist-Tested Gentle Formula

Ratings & Reviews for Dial Antibacterial Defense Liquid Hand Soap + Aloe Gold Scent 52 Fl Oz Hand Soap Refill (3 Count) Dermatologist-Tested Gentle Formula

4.2
414
Review
 4.2 out of 5
414 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this liquid hand soap for its effective antibacterial properties, gentle formula that doesn't dry hands, and pleasant, fresh scent. Most reviewers highlight that it kills germs thoroughly while keeping skin soft, even after frequent washing. Many appreciate the light, non-overpowering fragrance. Some mention disappointment with recent formula changes, noting the scent differs from the original version. A few report reduced lather or pump issues. Despite these concerns, the vast majority continue using and recommending it as a trusted daily cleanser.

Customer review summary generated by AI, including incentivized reviews.
414 Customer Reviews

Junk

Would Not Recommend

I've been using Dial soap for years. No more! The hand soap is now drastically watered down. I can get water out of my faucet.

September 22, 2026

From dialsoap.com

Soap is fine bottle and pump not working.

Would Not Recommend

Bought 3 bottles today but not one of them worked. The pump on all 3 is nonfunctional. Same issue on all 3 bottles. Pump will not come up and out.

September 19, 2026

From dialsoap.com

Dial wipes?

Would Recommend

I am 67 years old and have been dial soap for a long time. Its was great during the pandemic but I was was wondering why you don't make antibacterial dial wipes? I bet you would make a bundle.. anyway thank you for your wonderful product.

September 18, 2026

From dialsoap.com

I purchased this product . After a very agrivating effort get the to work I was unable to get it to work properly. This is a third time this has happened. Please help. Good soap but poor design for the pump. Just my opinion. Thank you for taking time to read this .

August 26, 2026

From dialsoap.com

Undeniable.

Would Recommend

Best ever. Excellent. Outstanding. Never forget, Perfect.

August 12, 2026

From dialsoap.com

Piece of crap

I bought a bottle 3 or 4 months ago and couldn't get the pump to work. I thought is was one bottle defective. Now I bought another. Same problem.

July 6, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for bringing this to our attention. We understand how frustrating it is when the pump does not work as expected, especially after experi... Read More

Team Clean AdviserJuly 30, 2026

Non Working Pump !

Would Not Recommend

I Agree With Everyone Else. The Pump Doesn't Work, & No Direction On How To Engage It ! I Will Not Be Buying Dial Hand Soap AGAIN ! I’ll Buy Method For Me, And Soft Soap For My Husband. I Guess I Will Be Pouring This Into The Empty Soft Soap Dispenser, So We Can Use It. Very Disappointed In Dial. I Thought Ya’ll Were Better Than This.

May 21, 2026

From dialsoap.com

Response from Kurt - Team Clean Adviser

Thank you for sharing your experience with the Dial product. We're sorry to hear about your experience. We understand how frustrating it is when a pro... Read More

Kurt - Team Clean AdviserJuly 14, 2026

Dispenser does not functiion.

Dispenser will not function. No instructions. No indication of how to engage

May 7, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a dispenser does not function as expected, especially w... Read More

Team Clean AdviserJuly 30, 2026

Liquid Hand Soap Feels Like Water

You’re trying to pull a fast one on us by diluting the liquid hand soap. It’s practically useless. I won’t be buying it again. It’s a shame. You used to be the leader in soap. Now your product is like colored water.

May 2, 2026

From dialsoap.com

Response from Team Clean Adviser

Thank you for taking the time to share your feedback about Dial® Antibacterial Liquid Hand Soap, Gold. We regret that the product did not meet your ex... Read More

Team Clean AdviserJuly 31, 2026

Can't get the pump to work. I have used pump dispensers most of my life. Turn to the left, pops up, starts pumping. Not this one. Ugh.

April 18, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a pump dispenser does not work as expected, especially ... Read More

Team Clean AdviserJuly 30, 2026

Complaint

Would Not Recommend

I bought this soap a few days ago. Huge disappointment, not expected from a Dial product.The soap is so diluted, is like washing your hands with colored water, no suds, just watery golden liquid. Shame,shame shame !!!!! I shall tell everybody about this insulting experience.

April 18, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for sharing your feedback. We understand how disappointing it can be when a product you've trusted does not perform as expected. Your co... Read More

Team Clean AdviserJuly 30, 2026

No pump no soap

Would Not Recommend

Pump doesn’t work. Pushed pulled twisted no go on getting soap to come out of pump. Dial, you should go svrecsll on those non functional pump bottles. Where is your quality control on the manufacturing line?No pump no dos

February 18, 2026

From dialsoap.com

Response from Team Clean Adviser

Thank you for bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand how frustrating it can be when ... Read More

Team Clean AdviserJuly 31, 2026

I usually buy your hand soap. However, lately the pump to dispense it does not work right. I can't get it to dispense at all. Now I'm ready to switch to Softsoap brand. It's comparable in price for the 7.5 oz product. I'll be buying the other product from now on. Not gonna fool with Dial anymore. I wouldn't recommend it to anyone else.

February 13, 2026

From dialsoap.com

Response from Team Clean Adviser

Thank you for being a regular user of Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the recurring pump issues and ap... Read More

Team Clean AdviserJuly 31, 2026

Will not open or pump?

Would Not Recommend

I can’t get this to work/pump out?? Extremely frustrating!! No directions either!! I bought a pack of 4 for this??!! I’ve used it before this and never had a problem. What’s wrong with this??

January 29, 2026

From dialsoap.com

Response from Team Clean Adviser

Thank you for bringing this concern to our attention. We regret to learn about the difficulties you experienced with the pump on Dial® Antibacterial L... Read More

Team Clean AdviserJuly 31, 2026

Stupid pump.

I can't get the stupid pump to work. This is crap. No instructions on bottle.

January 17, 2026

From dialsoap.com

Response from Team Clean Adviser

We appreciate you bringing this issue to our attention regarding Dial® Antibacterial Liquid Hand Soap, Gold. We understand your frustration with the p... Read More

Team Clean AdviserJuly 31, 2026

Gentle cleansing

[This review was collected as part of a promotion.] I received a free sample in exchange for an honest review. I would recommend Dial Gold Liquid Hand Soap to anyone. It was a gentle, yet fresh experience. Lightly scented, leaving my hands soft & clean.

July 5, 2025

From PINCHme.com

Fresh scent !

[This review was collected as part of a promotion.] I received this dial gold liquid hand soap from pinch me to try , the soap leaves my hands feeling clean without drying my skin as other soaps do , the scent is light and pleasant , I bought more to have available through the house and I think pricewise is a great value for your money.

July 5, 2025

From PINCHme.com

Great hand soap!

[This review was collected as part of a promotion.] I love this hand soap. i got it for free as a sample and i really like it. i have it by my windowsill in my kitchen after i finish doing the dishes, as it is antibacterial.

July 3, 2025

From PINCHme.com