Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received negative feedback regarding its quality and durability. Many customers report issues with the pad breaking apart, screw holes stretching, and the velcro backing losing grip, causing the sanding discs to detach. Customers express disappointment in the product's lack of longevity, especially given the brand's reputation. Some have resorted to purchasing alternative pads or considering switching to a different sander brand.
Customer review summary generated by AI, including incentivized reviews.Easy to install
Would RecommendVery great product
Verified Purchaser
Junk
Would Not RecommendPads disintegrate way too soon. Junk.
You might want to consider something else.
Would Not RecommendBought this DWE6423 to replace a Makita RO that finally blew up enough to not warrant replacement . Used it to smooth out a custom mantle for a new fireplace and to do some sanding on a piece of equipment I'm restoring in my shop. It *might* have 10 hours on it. The friggin' pad failed and I popped in to see about getting parts and see I'm just one of many this has happened to. Disappointing to say the least as virtually all of my cordless tools are DeWalt and have been very reliable. When ...
From dewalt.com
Hello Kevin_S and thank you for your feedback on the 5 in Variable-speed Random Orbit Sander DWE6423. A member of our customer service team has been i... Read More
Replacement Pad is Junk
Would Not RecommendThe backing pad replacement part is junk. Original last a decent amout of time, the Dewalt replacement part lasted two uses! The 4 screws just pull thru the holes! It need to be stronger or metal instead of plastic. Just junk.
From dewalt.com
Hello Valued Customer, I appreciate your feedback on the DWE64233 5 in. 8-Hole Hook & Loop Pad - Medium and I'm sorry to hear the replacement pad only... Read More
Sander is busted
Just like everyone one else on here my pad broke off my sander. I don't use this a whole lot so I wouldn't expect it to not last that long. Is there anyway you can ship a new part out. Thank you.
From dewalt.com
Hello pat77, I appreciate your feedback on the 5 in. 8-Hole Hook & Loop Pad and I'm sorry to hear you are having issues. Your satisfaction is our ... Read More
Very disappointed, not what I expect from Dewalt.
Would Not RecommendI bought this Dewalt DWE6423 about 3 years ago and have used it several times since then. Today I started to use it and the foam backing completely came apart off of the sander. I cannot use it as it is now and don't know where to by a replacement 5" 8 hole sanding pad replacement. I have almost exclusively Dewalt power tools and am very disappointed in this item. I can't complete my project without the sander,
From dewalt.com
Hello Bob47. I appreciate your feedback on the 5-In. (125mm) Eight Hole Hook & Loop Medium Sanding Pad DWE64233 and I'm sorry to hear that you don... Read More
DeWalt Sander Part Fails
Would Not RecommendI bought this replacement part for my DeWalt Random Orbit Palm Sander. I installed it but after 5 minutes of sanding the plastic softened and the pad disconnected from the sander. I've contacted DeWalt for resolution but none of the "causes" for this failure seem applicable.
Verified Purchaser
Hello Cindy, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments an... Read More
K & L Renovations
Would Not RecommendWe renovate historic homes and own many DeWalt tools and products most of which we have had good service from. Although we have owned the sanders for a couple of years we have only used them for a few hours. Recently, the same thing happened to 2 Dewalt sanders (DWE6423 and DWE6411K) as happened to many others who reported in their reviews previously. Both pads were destroyed within 1 hour of sanding. As many before have stated, replacing the expensive pads only to have them destroyed again is...
From dewalt.com
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DWE64233. Your feedback is valuable as we take i... Read More
Easy replacement
Would RecommendPerfect fit for my sander
Verified Purchaser
Yikes
Would Not RecommendHaven’t even used this sander and it’s falling apart. Now I’m gonna have to buy another attachment when it’s just poor quality built. That’s a shame I literally have every tool DeWalt cells that’s cordless and corded. This one is by far the worst definitely took me by surprise and as a longtime customer, I am really disappointed. Tools are how I make my living and feed my family. I am hoping that DeWalt stands by their product like they have in the past with me and fixes this issue by sending me...
From dewalt.com
Hello MacksConstructionLLC, I appreciate your feedback on the pad and I'm sorry to hear you are having issues. Your satisfaction is our top priority. ... Read More
Very disappointed in Dewalt
Would Not RecommendVery disappointed in Dewalt. I was able to get several years of use out of the OEM pad and I replaced it with a genuine pad once. The first replacement lasted until the foam disintegrated. My husband used the sander today for the project being careful not to press into the sander itself but the pad still last more than a few hours. We are buying a whole new sander because we've already about spent the original cost of this sander with "genuine" parts and still can't get it into working condition...
From dewalt.com
Hello debraspicher, I appreciate your feedback on the pad and I'm sorry to hear you are having issue. Your satisfaction is our top priority. We will b... Read More
Sanding pad backer is terrible and DANGEROUS
Would Not RecommendSame as everyone else. Backer on the pad blasted into orbit when the unreinforced bolt holes broke out. Almost hit my kid. Shopping for another brand to switch to...
From dewalt.com
Hello, we're sorry to hear about the issues and concerns regarding the DWE64233. Your satisfaction is our top priority. We will be reaching out to you... Read More
Replacement pad died in 20 minutes.
Would Not RecommendOriginal pad worked for about five years, and only died because the foam backing disintegrated. New Dewalt branded replacement spun off the machine after the first 20 minutes of use because the fiberglass backing that screws to the machine stripped out. Too bad… sander was ok otherwise.
From dewalt.com
Hello SV Salacia, I appreciate your feedback on the hook and loop pad and I'm sorry to hear you are having issues. Your satisfaction is our top priori... Read More
Disappointed
Would Not RecommendI thought the orbital sander would be a great tool but the pad shredded right off. I have many Dewalt tools and am sad to report the pad on this sander is defective and does not last.
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we woul... Read More
Defective
Would Not RecommendHave only used this a handful of times and it flew off in the middle of a project. Looking at these reviews, it seems to be a very common problem which leads me to believe it’s just a defective product.
From dewalt.com
Hello, I appreciate your feedback on DWE64233 and I am sorry to hear the pad flew off. Your satisfaction is our top priority. We will be reaching out ... Read More
Lowe's Great Support for DeWalt Tools
Would RecommendThe best palm sander is nothing without this product. I was glad that the DeWalt website provided Lowe's as a source for acquiring it.
Verified Purchaser
I would recommend running it for an hour and check
The product failed within the first 2 hours of use.
Verified Purchaser
Hello Valued Customer and thank you for taking the time to provide your feedback on the DWE64233 DEWALT Hook and loop pad (Fits 5-in Grinder Size) an... Read More
Worst product Dewalt could produce!
Would Not Recommend[This review was collected as part of a promotion.] This is a disgrace that a top of the line tool company even sells this. My sander no longer works bc this part failed on my sander right after my warranty expired. Thinking about changing to Milwakee after this happened.
From dewalt.com
Hello Shortee, I appreciate your feedback on the DWE64233 5" Eight Hole Hook & Loop Pad - Medium and I'm sorry to hear your sander no longer works bec... Read More
Hook and Loop Pad for 5 inch Grinder
Would Not RecommendThe pad lasted a few seconds into the second time I used it and then the plastic screw holes broke. An employee at one of the Lowes Stores helped me find this online as they did not carry the pad in the store. It was either the wrong pad or where ever they are producing replacement parts are using very cheap materials.
Verified Purchaser
Hello Gayle. We appreciate your feedback on the DWE64233. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and... Read More

Hello Jack . Thank you for your feedback regarding the DWE64233 Hook and Loop Pad. I am sorry to hear you are unhappy with this product and would b... Read More