Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has widespread quality and design issues, with many customers reporting the chuck frequently locks up and becomes unable to release the drill bit, even after minimal use. Concerns were also raised about the chuck's inability to securely hold bits in place during use. Overall, the consensus is that this is a poorly designed and unreliable tool.
Customer review summary generated by AI, including incentivized reviews.Solid piece of equipment
It seems well made and is working as expected.
Verified Purchaser
HVAC impact drill Necessity
Would RecommendThis will be my third one over 20yrs. Great tool to have for installers.
I bought it a week ago and l love it
Verified Purchaser
Do not buy - warning!
I have a LOT of Dewalt products and live them, but his adapter is garbage. Locked onto my new bit and I had to cut it apart to release the bit
From dewalt.com
Stuck bit
Would Not RecommendSame issue as others stuck bit. We have tried it all to get it out this thing is worthless hunk of metal. Has done nothing but frustrate my husband. Im literally tired of hearing him bang on this thing with a hammer.
Hello Barb. I appreciate your feedback on the DW0521 DEWALT CHUCK and I'm sorry to hear the bits are stuck. Your satisfaction is our top priority... Read More
Stuck Bit
Yup my bit is stuck and I can't release it no matter what I've tried.
From dewalt.com
Hello Customer, I appreciate your feedback on the 3/8 in. Quick-Connect Impact Chuck DW0521 and I am sorry to hear that bit is stuck. Your satisfactio... Read More
Hello mkerlin, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments a... Read More
Christmas Gift
Would RecommendI bought for a Christmas gift. It is not for me thus I cannot comment on what I like or did not like. Online shopping experience was easy and delivery was as expected.
Verified Purchaser
stuck like chuck
Guess I should have read the reviews before I purchased this but, alas, I did not. Now I should keep it on a shelf above my workstation in an attempt to remind myself that sometimes things sparkle, but they're essentially just turds covered in glitter.
From dewalt.com
Hello Valued Customer, I appreciate your feedback on the DW0521 Quick Connect 3/8" Impact Chuck and I'm sorry to hear you are not happy with it. Your ... Read More
Early delivery = I'm not home to catch it
never arrived
Verified Purchaser
Dear Valued Lowe's Customer, to better assist you, please contact the Lowe's customer service department at 800-445-6937 call any day between... Read More
Do not buy
Would Not RecommendPoor design, tighten drill bit in drill by hand and when you hit reverse to loosen chuck base unscrews and you can’t get bit loose. Had to put in vise and channel Lockes to get bit out.
Verified Purchaser
Hello, we're sorry to hear you had issues with the DW0521. Your feedback is valuable as we consider every piece of feedback we come across. We ha... Read More
Easy!
Would RecommendEasy / fast
Verified Purchaser
It helps me to use regular drill bits.
Would RecommendVery handy
Verified Purchaser
Chuck Will Not Lock The Bit In Place
Would Not RecommendI put several drill bits and paddle bits in the chuck and it seemed to be in firm and tight but as soon as I stop drilling the bits will fall out of the chuck. There is no way to securely tighten the bits. Don't waste your money, it was a good idea to make this chuck but turned out to be a bad product.
From dewalt.com
Hello Handman3000. Thank you for your feedback regarding the DW0521. I am sorry to hear you are unhappy with this product and would be more than hap... Read More
not worth it
Would Not RecommendFirst keyless chuck I ever used that loosens. Now it is jammed in the open position. Soaked in WD40 and tried to work it back to closed position but it seems to be stripped. The Dewalt impact driver is fantastic-- small, powerful, long-lasting battery-- but this add-on for drilling is a Fail.
Verified Purchaser
Hello.
Thank you for your feedback regarding the product. I am sorry to hear you are unhappy with this product and would be more than happy to ... Read More
Broken right out of the package!
Would Not RecommendI just got mine in the mail... Cut Open the package and took it out, and the outside ring just slide off into my hand. How are you supposed to use this thing? Absolutely Useless Design. Now I have to fight with the seller to get my money back!
From dewalt.com
Hello UnhappyOwner. I appreciate your feedback on the DW0521 and I'm sorry to hear it was broken when you received it. Your satisfaction is our top p... Read More
Ridiculous crap
Would Not RecommendI want my money back for this worthless hunk of metal PLUS the bit it abducted. So wish I had read these comments before shelling out money for a lead paperweight.
From dewalt.com
Hello Blue_RoseTX. Thank you for your feedback regarding DW0521. I am sorry to hear you are unhappy with this product and would be more than happy t... Read More
Hello Ron Construction, I appreciate your feedback on the 3/8 in. Quick-Connect Impact Chuck DW0521, and I'm sorry to hear the adapter gets stuck. Thi... Read More