Ratings & Reviews for CRAFTSMAN 20-volt Max Variable Speed Brushless 1/4-in Drive Cordless Impact Wrench (Battery Not Included and Charger Not Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this impact wrench for exceptional torque and reliability across demanding tasks like tire changes and suspension work. Reviewers highlight its powerful performance on stubborn lug nuts and brake components, compact ergonomic design that fits tight spaces, and two-speed variable control. Many emphasize outstanding value for the price, describing it as well-made and durable, with several purchasing additional units. Battery ecosystem compatibility adds convenience. A small number found torque insufficient for oversized applications, though most consider it a worthwhile investment that exceeds expectations.
Customer review summary generated by AI, including incentivized reviews.Bought to remove lug nut on my car and worked perfectly.
Verified Purchaser
Hobbyist
Would RecommendThis impact wrench is great for the hobbyist mechanic
Dead
Would Not RecommendUsed about 6 times and in now just groans and won't spin. No longer have the receipt, and craftsman warranty is only for manufacturer flaws you can prove. So this is wear and tear? Buy a better brand
It's good for mostly everything but
Would RecommendI have loved every craftsman product I have gotten as well as I love how easy it is to exchange them if something breaks or stops working. I had bought this as I'm going into the automotive field and had no problems with it until one time I was taking off lugnuts and it completely locked up on me. It sounded like a gun going off but Lowes helped me with replacing it with no problems and I haven't had any problems with it since. I have used it 4 times the amount I did with the first one I got and...
Impact gun.
Would RecommendGreat price and great tool. Now I don’t have to use the lug wrench any more and get hurt. The impact tool does the job in half the time with no injury’s.
Didn't expect much from it for $99. But I was able to pull all four tires with six lug nuts each off. These were rusted on and this impact broke them loose with no issues. I was even able to put them back on all on just a single 2 amp hour battery. Very impressed with it!
Takes off lug nuts!
Would RecommendGreat compact impact tool with good power for its size.
From 20-volt Max Variable Speed Brushless 1_SLASH_2-in Drive Cordless Impact Wrench (Battery Not Included and Charger Not Included) Verified Purchaser
Great Product, but very poor Customer (no) Service
Would RecommendHad to buy this online as the Brenham, Texas store would not honor the $50 Craftsman Coupon, given to me at the Bryan, Texas store (they were out of stock, Brenham had them in stock). The Coupon worked fine online, and was immediately shipped directly to me, at no additional cost! Brenham just cost themselves not only this, but future sales (and yes, I’ve already told several others of my experience). As too the product; So far it has been great, and performed every task I’ve asked it to! It’s v...
From 20-volt Max Variable Speed Brushless 1_SLASH_2-in Drive Cordless Impact Wrench (Battery Not Included and Charger Not Included) Verified Purchaser
Great father's day gift
Bought it for my dad on father's day.. he loves it
From 20-volt Max Variable Speed Brushless 1_SLASH_2-in Drive Cordless Impact Wrench (Battery Not Included and Charger Not Included) Verified Purchaser
In my honesty...
Would Not RecommendBought this some years ago. And it was good. But, over time of using I felt the power going down over usage. Even when under stress it doesn't perform well (which is understandable). But, it would have to completely recover (cool off) to be able to use again. Would I purchase again? NOPE.