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V20 20-volt Brushless Cordless Impact Driver (Battery Included and Charger Included and Soft Bag included)

Ratings & Reviews for CRAFTSMAN V20 20-volt Brushless Cordless Impact Driver (Battery Included and Charger Included and Soft Bag included)

4.8
153
Review
 4.8 out of 5
153 Reviews


96% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This impact driver offers powerful performance and versatility, able to handle a wide range of tasks with ease. It has a lightweight, comfortable design that reduces user fatigue. The tool is well-built and durable, with useful features like multiple speed settings and LED work lights. Overall, it provides impressive performance and value.

Customer review summary generated by AI, including incentivized reviews.
153 Customer Reviews

[This review was collected as part of a promotion.]

September 7, 2026

From craftsman.com

Powerful Driver

Would Recommend

[This review was collected as part of a promotion.] This is a great impact driver. Lots of power and works great.

March 6, 2026

From craftsman.com

bad quality tool

[This review was collected as part of a promotion.] this was a great tool untill the trigger gave out now it is crap. can get it fixed and don't want to buy a new one had it less then a full year. really not good quality if you as me. get out of warranty and it goes bad, really .

January 6, 2026

From craftsman.com

Response from Craftsman

Hello, I appreciate your feedback on CMCF820D2 and I am sorry to hear the the trigger is no longer working. Your satisfaction is our top priority. We ... Read More

CraftsmanJanuary 6, 2026

The best impact on the market!

Would Recommend

[This review was collected as part of a promotion.] This is the best impact I have ever owned! I’ve had it for over 5 years now, and it has survived falling off a roof (oops). The high setting can drive large lag screws like they’re going through butter. I usually only need low though because high is overkill most of the time.

November 8, 2025

From craftsman.com

A must have

Would Recommend

[This review was collected as part of a promotion.] I have had mine over 6 months now and use it all the time doing DIY projects around the house. One of my favorite tools.

October 21, 2025

From craftsman.com

Great Impact

Would Recommend

[This review was collected as part of a promotion.] Love this impact it has great power is small for what I need it for and it feels good to use

June 18, 2025

From craftsman.com

very strong enough

Would Recommend

the best impact driver ever

February 20, 2025
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USA Driver

Would Recommend

like the versatility of three speed ranges and variable trigger speed for each p perfect for removing many small screws on a project

October 24, 2024
Verified Purchaser
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Impact

Would Recommend

This is a great buy puts anything in and gets the job done.

February 26, 2024
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Assembled in the USA version is the best

Would Recommend

Simply compare the specs of the RP (Chinese) version. I've had both and the performance, the USA model quality is felt and seen. I feel Craftsman should release an entire "USA" line. I like the name "Craftsman Elite" for the line. Move the RP line to second best. Everyone has brushless now, Craftsman should do them all one better.

March 8, 2023

From craftsman.com

Exact match for new battery system.

Would Recommend

Have been in the market for this type of drill, great product, couldn’t be happier with purchase.

April 19, 2022
Verified Purchaser
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quality tool

Would Recommend

I bought a craftsman tool kit a few years ago. I’ve but my original impact through the ringer. So I decided to get a new one. I originally bought the “brushless RP” model but it literally died first trigger press AND started smoking. So I immediately returned it for this one. Brushless, assembled in America, and handled fencing/decking since the day it was purchased. Also has noticeably more torque than the original, non brushless model.

April 10, 2022
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