
Ratings & Reviews for CALI (Swatch Sample) Mute Step Sea Scallop 20-mil x 7.2-in W Waterproof Luxury Vinyl Plank
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the flooring for its premium appearance, realistic wood-like texture, and effortless click-lock installation system. Many highlight the natural color variation, grain detail, and sophisticated aesthetic that elevates their homes. The 20-mil thickness and tight, seamless planks are frequently noted as durable and sturdy. Long-term owners report excellent performance with no denting or scratching under normal use, and the attached underlayment receives praise for comfort and sound reduction. A small number report installation challenges or minor defects, but the vast majority express deep satisfaction and would recommend it.
Customer review summary generated by AI, including incentivized reviews.Stress free experience
Would RecommendGreat product . Great price.Great store…
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Pick up of Vinyl Plank
Would RecommendJust wanted to give a shout out for Oscar, the assistant who helped load my truck with my order. He was super friendly and fast! Great job!
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Great features!
Would RecommendGreat product, stable and extremely scratch resistant. Easy installation. Excellent salesperson. Excellent service.
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Hardest flooring to lay
Would Not RecommendWe've layed lots of different vinyl flooring and this is by far the worst. hard to snap together, once together doesn't stay together, very brittle. don't recommend!
Flooring
Would RecommendFlooring was easy to install and beautiful
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Super easy product to work with.
Would RecommendGreat LVP
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Your associaties were very helpful and friendly helping me with this pickup...thanks to all
From Mute Step White Aspen 20.0-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Looks like very smooth and fresh comfy house 🏠
Would RecommendI love my flooring
From Mute Step White Aspen 20.0-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Pattern match issue
Would RecommendLove the product, had trouble with pattern match. Had to buy cases.
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Cali LVP is great
Would RecommendEasy to apply, no glue, no mess, snaps together effortlessly. it is 20 mm; therefore, it is more durable than the thinner LVPs.
From Mute Step White Aspen 20.0-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Thank you for your wonderful feedback! We’re delighted to hear that you found our flooring easy to apply and mess-free. It’s great to know the 20 mm ... Read More

What a flop!
Would Not RecommendPerhaps the worst investment we've ever made. Despite the price point this was an absolute nightmare to install. Two days after install the floor is coming up and apart in a few spots. This despite proper prep, seal and cleaning of the subfloor. Two boxes should be open at the same time since one box is mostly clean pieces and another the distressed look. Sadly, I may to to get it reinstalled. We're lucky that it's only in 1 bedroom, but initially we entertained it having throughout the house. ...
We’re sorry to hear that your experience didn’t meet expectations. We take your feedback seriously and want to make it right. Please reach out to our... Read More

Leave longer than you think for installation.
Would RecommendThey are pretty. They feel heavy and well-built. They are also difficult to work with and they do not like to easily click-lock on the ground, and they do like to come apart.
From Mute step Classic Acacia 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Ends do chip easily. But after installed very good
Would RecommendLove the style and color. Also very sturdy.
From Mute step Gray Ash 20-mil x 7-in W x 48-in L Waterproof Click Lock Luxury Vinyl Plank Flooring ( 24.03-sq ft Per Carton ) Verified Purchaser
Hello,
If you're experiencing any difficulties during install please reach out to us directly at customersupport@califloors.com s... Read More