
Ratings & Reviews for Cafe Counter-Depth 18.6-cu ft 33-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator offers great features like adjustable shelves, roomy door storage, and an internal water dispenser. Customers praise its sleek design and efficient use of space, especially for smaller kitchens. However, some report issues with the small freezer size, flimsy drawers, and occasional noise or temperature control problems. Overall, most customers are very satisfied with the product and would recommend it, particularly for couples or small households.
Customer review summary generated by AI, including incentivized reviews.Love this Fridge.
[This review was collected as part of a promotion.] At first, I thought the size was too small, but frankly, it's perfect inside and out.
From geappliances.com
Disappointed
Would Not RecommendWe have been having issues with the temperature on this fridge. We have reached out to GE and they have not been helpful at all, say someone will call us and they do not. We are now months out, no solution and we are constantly tossing food out as it is freezing and getting ruined. Extremely disappointing.
From cafeappliances.com
No WiFi
Inside leaking water. Ice build up the frig and then defrosting dripping in draw.
From cafeappliances.com
As food freezes, some of the moisture in the food is drawn to its surface and freezes as well. This can cause frost to appear on the inside of package...
If you're looking for a complaint, look elsewhere
Would RecommendMost reviews about appliances have some sort of complaint. I'm pleased to say that we have absolutely no complaints about our refrigerator/freezer. This is the best kind of review an appliance can get from me.
From geappliances.com
Pricey Exterior, Average Interior
It's a perfectly fine GE 33" refrigerator, dressed up with Cafe doors. The interior is nothing like the Cafe 36" version: no light wall, no grey interior, no gold-trimmed shelves.
From cafeappliances.com
The interior of this refrigerator is different from other models, however, please note that our products are designed with durability in mind, and we ...
GE Refrigerator
No operational manual provided. Door are very hard to close. Shelves are difficult to rearrange.
From geappliances.com
In an effort to be good stewards of the environment, we no longer print physical copies of owners' manuals. However, we maintain digital copies of all...
Smallest freezer ever and not the quietest
Would Not RecommendIt’s the smallest freezer I’ve ever seen. We have to spend more money and purchase another fridge/freezer for the garage. Would not recommend it for a family with more than 2 people. It’s also much louder than our GE profile that was pretty old.
From cafeappliances.com
We want to help make sure that you enjoy your new appliance and provide some information to help with utilizing the space in your freezer. Your freeze...
Great Features!
Would RecommendHappy with this refrigerator. Easy to keep clean, large-sized shelves on the doors. Holds enough food for two people. Once in a while you can hear the ice maker, but overall, it is very quiet. I really like the warning beep if the door is open too long. It is a beautiful model and fits well in the kitchen space. It is also easy to pull out to do cleaning behind it. The freezer size could be larger. Otherwise, it is perfect for our needs.
From cafeappliances.com
The refrigerator allows you to display your items like a gallery with showcase LED lighting that is positioned throughout the interior to spotlight yo...
LOUD
Would Not RecommendWhy is the refrigerator so LOUD? I can hear it on my first floor from the next room. It's like it's struggling to exist. Who designed this?
From geappliances.com
We want to clarify some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound dif...
unpleasant experience
freezer capacity extremely small The motor is annoying. It sometimes is so loud it hums and vibrates and other times it can be quiet. frustrating. and when you open the "little" freezer the shelf with the ice slams to a stop. ugh. not pleased with the unit
From geappliances.com
We would like to share some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound...
Decent but not great
Would Not RecommendThe refrigerator section is pretty good. It has a nice capacity, although the shelves seem kind of cheap. The chilled water feature isn’t very good, as the spout is so close to the wall that trying to fill thick chill cups is a challenge. The freezer section though is poor. Capacity is decent, but it does not open or close smoothly. It makes ice well, but there doen’t seem to be a way to keep it from making too much ice unless you shut it off. Clearly not much engineering effort was put ...
From cafeappliances.com
We'd like to provide some information on your new refrigerator's freezer drawer and ice production. If the freezer drawer is wobbling, crooked or unev...
Love how quiet it is!
Love how cold it keeps all my food. Wish the water was on the outside, having to keep the door open while letting all the cold air out is frustrating... Would be nice if it was 21 cu. in" for 2 people it is small.. Also, makes great ice but wish it had a cover like my old GE Profile... My electricity did go down replacing to a newer frig and love that it is quieter than my GE Profile
From cafeappliances.com
I would not recommend
Would Not RecommendIt looks great but it is a very loud fridge. It does not seem to hold a consistent temperature. It randomly freezes the vegetables and you are never sure if the ice cream will be soft or frozen rock hard on any given day. I cannot recommend this product.
From geappliances.com
We are happy to provide guidance with this refrigerator. Since foods in the fresh food section of your bottom freezer refrigerator are freezing, we fi...
Wi-Fi
No WiFi capabilities in the refrigerator. Seems that I need to buy an adapter. Not worth it,
From cafeappliances.com
Your refrigerator is GE WiFi Connect compatible using the GE ConnectPlus module “part no. PBX23W00Y1”. We will pass your feedback along to our produc...
Fits in my kitchen
Poor shelving and difficult to install . Ice machine doesn't work . People who install refrig should put shelves in>
From cafeappliances.com
Don’t buy
Would Not RecommendHigh end appliance! For shame GE. Don’t let the outside fool you. This product is made cheaply: it’s NOISY! It runs 45 minutes out of every hour. I am saddened and disappointed every time I walk through my kitchen. $2800 out the window.
Newer refrigerators may sound different than older models. Because they use updated technology and include more features, it’s normal to hear them ru...

Short life. Compressor failure.
Would Not RecommendCompressor went out at around 5 years old. No warranty and have to replace. Do not recommend.
From geappliances.com
Please know that your feedback is important to us and we will be certain to share your comments with our team. Please reach out to us via a private me...
I love my Cafe!
Beautiful appliance. Sleek lines, clean and bright look inside, lots of roomy shelves on the doors, drawers that you can see through. Noise level is not as loud as some reviewers mentioned. This fridge is easy to move, it must have wheels underneath; so the floor can be kept clean. We purged the water line to make sure the water tastes good, and threw out the first batch of ice to ensure cubes were produced with clean water. The only downside is the freezer is small but we will have to make wise...
From Counter-Depth 18.6-cu ft 33-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
Side by Side Doors in White
Would RecommendIt's everything my wife dreamed it would be, she loves it.
From geappliances.com
Great looking with Surprising Space.
Would RecommendGreat space saver with shelves on both doors and water inside. Fits Perfectly between my counter and wall while the drawers open fully.
From cafeappliances.com
This model allows you to enjoy the aesthetic and amenities of a French-door refrigerator that fits in a 33-inch opening. We're thrilled to hear this w...
We'd like to help out with your refrigerator freezing your items. Food load is an important factor. The fresh food drawers and compartment should idea...