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Counter-Depth 18.6-cu ft 33-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 18.6-cu ft 33-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
3675
Review
 4.2 out of 5
3675 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers great features like adjustable shelves, roomy door storage, and an internal water dispenser. Customers praise its sleek design and efficient use of space, especially for smaller kitchens. However, some report issues with the small freezer size, flimsy drawers, and occasional noise or temperature control problems. Overall, most customers are very satisfied with the product and would recommend it, particularly for couples or small households.

Customer review summary generated by AI, including incentivized reviews.
3675 Customer Reviews

Love this Fridge.

[This review was collected as part of a promotion.] At first, I thought the size was too small, but frankly, it's perfect inside and out.

August 8, 2026

From geappliances.com

Disappointed

Would Not Recommend

We have been having issues with the temperature on this fridge. We have reached out to GE and they have not been helpful at all, say someone will call us and they do not. We are now months out, no solution and we are constantly tossing food out as it is freezing and getting ruined. Extremely disappointing.

July 31, 2026

From cafeappliances.com

Response from Jonathon@Café

We'd like to help out with your refrigerator freezing your items. Food load is an important factor. The fresh food drawers and compartment should idea...

Jonathon@CaféAugust 3, 2026

No WiFi

Inside leaking water. Ice build up the frig and then defrosting dripping in draw.

July 31, 2026

From cafeappliances.com

Response from Jonathon@Café

As food freezes, some of the moisture in the food is drawn to its surface and freezes as well. This can cause frost to appear on the inside of package...

Jonathon@CaféAugust 3, 2026

If you're looking for a complaint, look elsewhere

Would Recommend

Most reviews about appliances have some sort of complaint. I'm pleased to say that we have absolutely no complaints about our refrigerator/freezer. This is the best kind of review an appliance can get from me.

July 30, 2026

From geappliances.com

Pricey Exterior, Average Interior

It's a perfectly fine GE 33" refrigerator, dressed up with Cafe doors. The interior is nothing like the Cafe 36" version: no light wall, no grey interior, no gold-trimmed shelves.

July 10, 2026

From cafeappliances.com

Response from Cafe

The interior of this refrigerator is different from other models, however, please note that our products are designed with durability in mind, and we ...

CafeJuly 14, 2026

GE Refrigerator

No operational manual provided. Door are very hard to close. Shelves are difficult to rearrange.

July 9, 2026

From geappliances.com

Response from GE_Appliances

In an effort to be good stewards of the environment, we no longer print physical copies of owners' manuals. However, we maintain digital copies of all...

GE_AppliancesJuly 13, 2026

Smallest freezer ever and not the quietest

Would Not Recommend

It’s the smallest freezer I’ve ever seen. We have to spend more money and purchase another fridge/freezer for the garage. Would not recommend it for a family with more than 2 people. It’s also much louder than our GE profile that was pretty old.

July 8, 2026

From cafeappliances.com

Response from Cafe Appliances

We want to help make sure that you enjoy your new appliance and provide some information to help with utilizing the space in your freezer. Your freeze...

Cafe AppliancesJuly 9, 2026

Great Features!

Would Recommend

Happy with this refrigerator. Easy to keep clean, large-sized shelves on the doors. Holds enough food for two people. Once in a while you can hear the ice maker, but overall, it is very quiet. I really like the warning beep if the door is open too long. It is a beautiful model and fits well in the kitchen space. It is also easy to pull out to do cleaning behind it. The freezer size could be larger. Otherwise, it is perfect for our needs.

July 6, 2026

From cafeappliances.com

Response from Cafe

The refrigerator allows you to display your items like a gallery with showcase LED lighting that is positioned throughout the interior to spotlight yo...

CafeAugust 14, 2026

LOUD

Would Not Recommend

Why is the refrigerator so LOUD? I can hear it on my first floor from the next room. It's like it's struggling to exist. Who designed this?

July 3, 2026

From geappliances.com

Response from GE_Appliances

We want to clarify some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound dif...

GE_AppliancesJuly 7, 2026

unpleasant experience

freezer capacity extremely small The motor is annoying. It sometimes is so loud it hums and vibrates and other times it can be quiet. frustrating. and when you open the "little" freezer the shelf with the ice slams to a stop. ugh. not pleased with the unit

June 23, 2026

From geappliances.com

Response from GE_Appliances

We would like to share some information regarding the sound level of your refrigerator. It is important to remember that newer refrigerators may sound...

GE_AppliancesJune 25, 2026

Decent but not great

Would Not Recommend

The refrigerator section is pretty good. It has a nice capacity, although the shelves seem kind of cheap. The chilled water feature isn’t very good, as the spout is so close to the wall that trying to fill thick chill cups is a challenge. The freezer section though is poor. Capacity is decent, but it does not open or close smoothly. It makes ice well, but there doen’t seem to be a way to keep it from making too much ice unless you shut it off. Clearly not much engineering effort was put ...

June 9, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to provide some information on your new refrigerator's freezer drawer and ice production. If the freezer drawer is wobbling, crooked or unev...

Cafe_AppliancesJune 11, 2026

Love how quiet it is!

Love how cold it keeps all my food. Wish the water was on the outside, having to keep the door open while letting all the cold air out is frustrating... Would be nice if it was 21 cu. in" for 2 people it is small.. Also, makes great ice but wish it had a cover like my old GE Profile... My electricity did go down replacing to a newer frig and love that it is quieter than my GE Profile

May 29, 2026

From cafeappliances.com

I would not recommend

Would Not Recommend

It looks great but it is a very loud fridge. It does not seem to hold a consistent temperature. It randomly freezes the vegetables and you are never sure if the ice cream will be soft or frozen rock hard on any given day. I cannot recommend this product.

May 19, 2026

From geappliances.com

Response from Monogram_Appliances

We are happy to provide guidance with this refrigerator. Since foods in the fresh food section of your bottom freezer refrigerator are freezing, we fi...

Monogram_AppliancesMay 26, 2026

Wi-Fi

No WiFi capabilities in the refrigerator. Seems that I need to buy an adapter. Not worth it,

May 17, 2026

From cafeappliances.com

Response from Cafe Appliances

Your refrigerator is GE WiFi Connect compatible using the GE ConnectPlus module “part no. PBX23W00Y1”. We will pass your feedback along to our produc...

Cafe AppliancesMay 20, 2026

Fits in my kitchen

Poor shelving and difficult to install . Ice machine doesn't work . People who install refrig should put shelves in>

May 15, 2026

From cafeappliances.com

Don’t buy

Would Not Recommend

High end appliance! For shame GE. Don’t let the outside fool you. This product is made cheaply: it’s NOISY! It runs 45 minutes out of every hour. I am saddened and disappointed every time I walk through my kitchen. $2800 out the window.

Was this Review Helpful ?
Response from Cafe Appliances

Newer refrigerators may sound different than older models. Because they use updated technology and include more features, it’s normal to hear them ru...

Cafe AppliancesMay 11, 2026

cafe_appliances

Short life. Compressor failure.

Would Not Recommend

Compressor went out at around 5 years old. No warranty and have to replace. Do not recommend.

April 27, 2026

From geappliances.com

Response from GE_Appliances

Please know that your feedback is important to us and we will be certain to share your comments with our team. Please reach out to us via a private me...

GE_AppliancesApril 28, 2026

I love my Cafe!

Beautiful appliance. Sleek lines, clean and bright look inside, lots of roomy shelves on the doors, drawers that you can see through. Noise level is not as loud as some reviewers mentioned. This fridge is easy to move, it must have wheels underneath; so the floor can be kept clean. We purged the water line to make sure the water tastes good, and threw out the first batch of ice to ensure cubes were produced with clean water. The only downside is the freezer is small but we will have to make wise...

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Side by Side Doors in White

Would Recommend

It's everything my wife dreamed it would be, she loves it.

March 22, 2026

From geappliances.com

Great looking with Surprising Space.

Would Recommend

Great space saver with shelves on both doors and water inside. Fits Perfectly between my counter and wall while the drawers open fully.

March 7, 2026

From cafeappliances.com

Response from Cafe

This model allows you to enjoy the aesthetic and amenities of a French-door refrigerator that fits in a 33-inch opening. We're thrilled to hear this w...

CafeMarch 31, 2026