Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the stunning design and multifunctionality of this microwave. The elegant, matte finish is widely described as beautiful and a seamless addition to modern kitchens, especially when paired with matching appliances. The combination of microwave, convection baking, and air frying capabilities is highly appreciated, along with smart integration features that automatically activate ventilation. While many find controls easy to operate, some note a learning curve with the interface. A few report the air fryer function runs cooler than expected, but most consider these minor drawbacks. Overall, reviewers enthusiastically recommend it as a premium kitchen addition.
Customer review summary generated by AI, including incentivized reviews.Way too expensive for the poor quality.
Would Not RecommendI would give a worse review, but there is nothing less than one star. My wife and I ordered café dishwasher stove and a microwave in 2020. It took over a year for the stove to come in. By then the microwave was already out of warranty. So when I installed it, we got three or four months out of it. Then it quit on us. The dishwasher has been falling apart ever since. I’ve had to replace rollers. The top tray will not close because the upper spout has broken away from the top of the...
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GOOD FEATURES
Would RecommendLOOKS GOOD. WORKS GOOD EASY TO USE CLEANS EASILY
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Several new features
Still learning the use of new features compared to my previous Cafe series microwave. With no written manual it is “trial and error” to learn features!
From cafeappliances.com
The most up-to-date digital copy of the Owner's Manual is available to download, save or print as needed - https://images.salsify.com/image/upload/s--...
Fantastic versatility
This is the most versatile oven ever. Easy to operate, quiet, beautiful. The non-vented exhaust is the best I have ever owned—it works as well as a vented exhaust. It is large capacity and can microwave, air fry, and also convection bake or roast. I love this appliance.
From cafeappliances.com
Meh microvave microwaves
Would Not RecommendI’m being as honest as I can be; this machine’s only good features are the light and the microwave function. I’m not going to say that anything else works—the air fryer part doesn’t actually air fry, and the oven part doesn’t function as an oven. I’ve just installed this unit and have had it for about four days, and it’s been working perfectly; nothing is wrong with it. None of the food gets warmed up when you use the air fryer. It doesn’t air fry at all. The oven doesn’t even work like an oven....
From cafeappliances.com
We'd like to help you with the air fry feature. For the best results using your air fry feature, we recommend using a metal tray, metal rack and glass...
Good Features
Would Recommendproduct was great however there is no display for the time of day which was available on the unit that it replaced it so that was a big disappointment; otherwise it was a great product installation was fast ventilation I'm not so sure about because I'm not sure of how they vented it; the controls are easy to use and the capacity is good.
From cafeappliances.com
The powerful ventilation and cooking controls of your new microwave are one of its best features! We are going to share your comments regarding a disp...
AWESOME Appliance
Would RecommendInstallation team was outstanding and very courteous, friendly, and professional. I recommend them to anyone. The controls take a bit to get used to and I wish the quick guide was a bit more detailed, but overall, this is an amazing appliance.
From cafeappliances.com
Beautiful
Would RecommendBeautiful microwave. The only con is that you must use the dial for setting all times and you have to press the dial twice or once and the start button to get it started.
Cooks evenly
I like the look and the fact that it matches my stove. I wish it was easier to program and that it came with actual instructions. I don’t like having to get on a device every time I want to learn something about using it. It cooks much more evenly than past microwave.
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Great Product
Would RecommendLove this microwave. It replaces a countertop model that was at least 15 years old. Controls are easy to follow. Primarily use for the microwave, but have used the convection oven feature a time or two to reheat pizza. Worked great without heating up my large oven.
From cafeappliances.com
We appreciate you being a loyal GE Appliance customer and that you are loving your new microwave. We're glad it’s been working great and has been easy...
Great features.
Would RecommendLove the easy access to the different pre program settings. The copper handles are such great dynamic eye candy. The assessors that come with it are really cool too.
From cafeappliances.com
The Air Fry features enables you to fix your favorite "fried" foods to a healthy, crisp texture without using oil.
Really nice microwave
Would RecommendSyncs with range to automatically run the exhaust fan. Large interior capacity, and polished metal walls for easy cleaning. Controls are easy once you get used to it. It looks amazing.
Beautiful microwave
Would RecommendBeautiful microwave. Fit perfectly to replace my GE. Display is big and bright. Love all the functionality.
From cafeappliances.com
This microwave provides consistently delicious results thanks to the sensor cooking controls that automatically adjust the time and power settings. We...
Different than most
Would RecommendThis microwave cooks well and has different options. Bake air fry etc. However, the process of choosing length of cooking time and strength of power is cumbersome and not intuitive. It takes a while (even with directions) to figure out and doesn’t give you many options. It wants to pick for you…. Looks nice, functions well. I would purchase again but be aware there’s a learning curve!
From cafeappliances.com
We appreciate the feedback on the process of choosing the cook time and power. We will be sure to share your feedback with the product teams. We're gl...
Great features
Would RecommendI love my microwave and have used several of the features. It has been great for convection baking and air frying as well as the Steam Cook method. I considered it a treat to myself but it has replaced so many other appliances I now say it's a necessity in any kitchen.
From cafeappliances.com
We’re so happy to hear that you’re enjoying your microwave and all of its versatile features. The air fry mode lets you make your favorite fried foo...
Good
Would RecommendI like it but I don’t like all the racks that need to go with it. Too much junk.
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GREAT FEATURES
Would RecommendPRODUCT IS MORE THAN EXPECTED AND I WOULD RECOMMEND TO ANYONE.
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Great features
Would RecommendI only had it one day and so far I am happy with it I thought it might be hard to operate and I would be a couple of days figuring it out but it was simple self explanatory
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Can be frustrating to use
I admit that we not fully used all the functions at this time, and have 3 stars for now, and may do another review later after more use. The appliance is cosmetically nice, but as with other reviewers, I do agree on a couple of things. 1. The owners manual (that you have to download and print ~ almost 40 pages - same thing with the Cafe' slide in range we bought) is unclear and can certainly use improvements. I am not sure who GE uses to develop the manual, but it does not get into detail on h...
From cafeappliances.com
As a company, we no longer provide physical copies of our literature. We appreciate the feedback on this microwave and its features. We will be sure t...
Great improvement
This model is a significant improvement over the last model. The convection option is a great addition. The door is not as heavy (which led to misalignment in our previous model -- which had a broken latch which could not be repaired). The controls are logical (not all are).
From cafeappliances.com

We're sorry to hear about the issue you're having with your microwave. We recommend making an appointment with one of our Bodewell technicians, please...