Ratings may include incentivized customer reviews.
What Customers Are Saying
The gas rangetop offers powerful and even heating, a versatile burner layout, and a sleek, high-quality design. Many users praise its efficiency, functionality, and aesthetic appeal. However, some customers report issues with the durability and reliability of the product, particularly with the control knobs breaking or malfunctioning after a short period of use. Uneven heat output and other functional problems have also been noted by a number of reviewers. The product appears to be polarizing, with passionate fans and vocal critics.
Customer review summary generated by AI, including incentivized reviews.Nightmare major appliance experience misleading
Would Not RecommendI ordered a cooktop, double oven, and custom handle kits online weeks in advance. What followed was a total collapse of customer service across corporate and the local Bozeman store: 1. Incomplete Order & Delays: Store staff failed to give my handle kits to the installer, forcing me to cancel them. Delivery was then delayed by the installer. 2. False Claims & Bait-and-Switch: Customer Care told me I had to apply for a Lowe’s Credit Card to receive an active price match, promising a store re-bill...
Great Range top
Would RecommendSo far, we've had this unit for over a month and works great. Love the ease of lighting the burners, the configuration of the burners and the power settings from each one. The notations on placement of each burner on the knobs themselves is great to have as well as the ability to easily clean the grates for the range top.
From cafeappliances.com
already having issues with burners withi few weeks
The burner that is not being used is trying to ignite itself by making ignition sound.
From cafeappliances.com
We’d like to assist with any issue you’re having with the burner. As the burner is clicking when it’s not in use, we recommend ensuring the knob is co... Read More
Attractive but not as practical as my old GE Cafe.
The smaller burners should really all be at the front. Reaching over a large pot to get to a small one is cumbersome and dangerous. For example, the right front burner has a huge flame; the burner behind it is smaller.
From cafeappliances.com
Your feedback is extremely important to us. We will pass these comments regarding the cooktop layout along to our product team to review.
Most Beatiful Stove Top in the market
Would Recommend[This review was collected as part of a promotion.] I recently purchased the Café White Stove Top, and I couldn’t be happier with it. The sleek white finish gives my kitchen a fresh, modern, and luxurious look — it’s absolutely beautiful and instantly elevates the whole space. The burners heat evenly and quickly, making cooking a breeze. Whether I’m simmering delicate sauces or searing steaks, each burner delivers consistent, top-notch heat that feels truly professional. You can tell this is a ...
From cafeappliances.com
Sweepstakesoverall its great
[This review was collected as part of a promotion.] overall, i love the cooktop. however, i have had multiple knobs break. there is plastic piece on the back of the metal knob that breaks. if you do not push in the knob first, then turn the plastic piece will break. ive never broken one, but when i have a new guest over, they tend to strip them and break them. tto my knowledge, you cant just buy the small plastic piece, i have to buy the enitre knob and it is expensive
From cafeappliances.com
SweepstakesAmazing product
[This review was collected as part of a promotion.] It controls great love the burners and options it has. It makes me feel like a pro in the kitchen and it looks amazing as well
From cafeappliances.com
SweepstakesPoor Design, Broken Knobs
⭐️ 1 Star – Poor Design, Knobs Constantly Break We purchased the Café Series range top (model CGU366P4TW2) expecting high quality, but it’s been a huge disappointment. Four out of the six knobs are now broken, and they cannot be repaired. After the third one failed, it became clear this is a design flaw, not user error. For the price, I expected durability — not a product where basic functionality breaks down within a short time. Extremely frustrated and disappointed.
From cafeappliances.com
We are sorry to hear your experience; we are going to share your comments to our product team for review.
Does not work as advertised
Would Not RecommendBurners put out uneven heat, the 12,000 btu center burners each put out different amount of heat from eachother, same with the rear 18,000 btu burners and the wok burner puts out a huge flame that leaves a ton of soot on the pans. I had service come out and they couldn't fix it. The burners also put out a different amount of heat in correlation to the control knob. If I keep the rear 18000 btu burner on 2, I have to keep the other on 4 for similar heat output. All burners also do not adjust ...
From cafeappliances.com
We are so sorry to hear of your experience with this range top and its performance. It is however normal for the burners to put out different levels o... Read More
Very effiicient
We love the cooktop. The only complaint is that the wok burner should not be a prominent burner.
From cafeappliances.com
Thank you for reaching out and sharing your review. We're so glad to see that you are loving your new cooktop. We will be passing your comments about ... Read More
Chef’s kitchen essential!
Would RecommendWe fell in love with the design and we have loved it every day since we got it. The amount of burners fits our lifestyle of cooking and the style meshes well with our chefs kitchen theme we are going for.
From cafeappliances.com
We are thrilled that you are loving your new rangetop. This is such a beautiful model with many great cooking features that we are happy to hear you’r... Read More
Range top is "ok"
This is a new homw. We moved in 4 months ago. The range top is "ok". Two knobs have broke and just spin. The builder says he cant get the parts. Additionally the front left burner burns uneven. High in the left, normal the rest. Never had a gas range do this before.
From cafeappliances.com
We'd like to assist you with your rangetop knobs and the burners. A member of our team will reach out to you via email to gather more information. Ple... Read More
Great range top
Would RecommendOverall, I appreciate its performance, versatility, and sleek design. Cooking on this rangetop is a pleasure, and its reliability and high performance make it a fantastic addition to our kitchen.
From cafeappliances.com
We are thrilled that you are loving your new range top. This is such a beautiful model with many great cooking features that we are happy to hear you’... Read More
The best of the best. I’m a realtor and see many
Would RecommendWe are obsessed with our cooktop. I’m having a harder time cleaning the copper piece but we love it.
From cafeappliances.com
36”cook top gas
Would RecommendHeats evenly and is attractive. It can handle a large volume of food preparation with ease. I would recommend!!
From cafeappliances.com
LOVE!
Would RecommendLOVE! This was our big purchase for our new kitchen. It is perfect! The wok eye is my hubs favorite thing. It is an excellent gas range.
From cafeappliances.com
Solid stove
Would RecommendGreat stove, we bought a new house and the builder installed this high quality gas stove. It is efficient and easy to clean. Great product.
From geappliances.com
Worth the $$
Would RecommendBeautiful look with an amazing design of heat distribution.
From cafeappliances.com
We love our new Cooktop
We love it, all the burners, easy to keep clean! A real upgrade for us :))
From cafeappliances.com
We truly appreciate you taking the time to leave us a review! We’re so happy to hear that you’ve been impressed with the cooktop.
Engineering excellence
Would RecommendCould not be any better unless you can provide a robot to do the cooking.
From cafeappliances.com

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.