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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

3.9
257
Review
 3.9 out of 5
257 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker provides good-tasting coffee and convenient features like a built-in grinder. Customers appreciate the customization options for single cups or full carafes. However, some users have experienced issues with the grinder's performance and inconsistent settings. There have also been reports of the machine leaking and being difficult to clean. Overall, the product makes excellent coffee when functioning properly, but reliability and quality control concerns are significant drawbacks.

Customer review summary generated by AI, including incentivized reviews.
257 Customer Reviews

not too Shabby

Sometimes the coffee maker backfires and overflows. Otherwise, it will be 5 stars

July 29, 2026

From cafeappliances.com

Worked for 2 years

Worked pretty good for 2ish years, stopped grinding beans even after cleaning. There are better options at a lower price point, this had a lot of potential but it's not worth the price.

June 4, 2026

From cafeappliances.com

Response from Cafe_Appliances

We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Cafe_AppliancesJune 5, 2026

Worst coffee maker EVER

Would Not Recommend

I would give this coffee maker 0 stars if I could. First, from the start the carafe required a bit of jiggling to get in its place The coffee it brewed was ok. But the water canister is HORRIBLE. I have had the appliance for 20 months and I woke up to water all over the counter b/c the water canister is now leaking - it is completely unusable. Of course there is no recourse as they do not replace countertop appliances after 12 months. I could buy a new water canister but why spend that mon...

May 10, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to get more information from you about your Cafe Specialty Grind and Brew Coffee Maker. We’ll be sending you an email so that we can gather mo...

Cafe_AppliancesMay 12, 2026

Makes an excellent cup of coffee.

Would Recommend

This coffee maker replaced our high end Keurig that had both k-cup and carafe. We would grind the beans in the morning in a separate grinder, fill the basket and wait 15 minutes for the coffee, which was “above average” in taste. With this coffee maker we put in fresh beans the night before and when we wake up there is a hot, fresh, delicious carafe of coffee waiting for us.

May 5, 2026

From cafeappliances.com

Exceeded expectations

A small learning curve, but after that I have really enjoyed this machine. Brew temp, size, grind - all adjustable! Older grind-and-brew had to be cleaned constantly, but the design of this machine prevents steam from getting into the grinder and the machine stays clean. It took a lot for me to convert from my Moccamaster, but I'm glad I did!

May 1, 2026

From cafeappliances.com

Response from Cafe

This is a wonderful single serve coffee maker that provides a barista quality cup of coffee right from your own counter. We're thrilled to hear you're...

CafeMay 21, 2026

The worst coffee maker ever made

Would Not Recommend

Brewing, cleaning, grinding, filter, water, leaking

April 28, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to offer assistance with the leaking you are noticing. One of our agents will be reaching out over email to collect additional information, ...

Cafe_AppliancesApril 30, 2026

Great coffee/Easy

Coffee is great and product is easy to use. It really needs rollers or some easy design in bringing the appliance back and forth from under the counter. You must lift the whole pot so it makes that part difficult. Also a white cord would have been prettier than black on the white coffee pot.

April 14, 2026

From cafeappliances.com

Response from Cafe Appliances

We are glad to hear that your Cafe Coffee maker has been easy to use and has been working great for you. We will pass your feedback about the color of...

Cafe AppliancesMay 8, 2026

2nd coffee maker and it stopped after 2 months

Would Not Recommend

This was our second coffee maker as our first one was replaced after it stopped working. This one stopped working after two months. I love the concept, especially the turning it on from bed, but if it doesn't work and I can't have my coffee and then it’s just a useless appliance.

March 2, 2026

From cafeappliances.com

Response from Cafe

We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.

CafeMarch 3, 2026

Mold build up

Would Not Recommend

When the product was new it ran great and looked great. What a great concept. Over time I noticed some issues. When grounds get into the basket holder it is difficult to clean out. It is also difficult to clean out the bean holder, essentially need to run it empty first. The BIGGEST ISSUE is that the lid for the carafe began to build up mold and gunk. There is no way to clean it out. Also notice some black stains in the inside of the carafe, more than usual. Noticed today that the marks were som...

March 1, 2026

From cafeappliances.com

Response from Cafe

We'd like to help with your coffee maker's carafe. We will be reaching out to you via email. Please respond at your earliest convenience.

CafeMarch 3, 2026

Upgraded our morning brew

Would Recommend

After our daughter brought her friends home for big breakfast, we realized single serve coffee was not ideal. After doing a lot of research we decided that a grind and brew coffee pot was the direction we wanted to go. The Cafe Specialty Grind and Brew looked to hit all of our (wants). It looks awesome and matches our appliance line. The grinder is a little loud but not overly (probably typical for any grinder), but it grinds perfectly and allows for grind choice. The ten cup capacity is fine...

February 15, 2026

From cafeappliances.com

Uses TOO MUCH coffee per cup

The design is stunning and when you use your own ground coffee, you get fully customzed coffee. BUT there is NO WAY to calibrate the amount of coffee beans used per pot or cup. You can change brew strength all you want, but the amount of beans ground even on “light” is still way too much. It consistently makes too strong a coffee. We need to be able to program the grind dose per strength setting. The coffee output is too much at ANY setting! Basically, each 6 oz of coffee made (I've measured th...

February 9, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to help you with your coffee maker producing strong coffee consistently. We recommend using fewer coffee grounds for the same amount of water,...

Cafe_AppliancesFebruary 10, 2026

Best Christmas Gift!

Would Recommend

Received this as a Christmas gift last month overall I am impressed with the brewing styles and the flavor of my coffee. I love the convenience of the app in getting my coffee set up for the week to brew automatically. A few items I have found since using I would like to mention. 1. There is no heat only or hold function for keeping coffee hot. When it first brews it is perfect however it only last about 45 minutes. After this it is lukewarm at best and requires a heat up in the microwave. 2. ...

January 15, 2026

From cafeappliances.com

Do NOT buy this

Don’t do it. It’s pretty. It looks nice. I fell for it even after reading some bad reviews. Unless they change the engineering of the bean hopper; it won’t work. I bought one brand new, it wouldn’t grind. GE sent another, brand new, it wouldn’t grind. Worse part? You had to turn the entire contraption upside down to empty out the beans. I ordered an entire GE Cafe Suite. I bought this as an add on. Now I’m nervous, I’ll be honest.

December 31, 2025

From cafeappliances.com

Response from Cafe Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...

Cafe AppliancesJanuary 7, 2026

Don't Buy

Would Not Recommend

Terrible product. Less than a year old and leaking water. Has had issues since I got it where you have to add beans or water when it wasn't the case. Looks great but not great design for the purpose. I'm no buying Cafe appliances again.

December 26, 2025

From cafeappliances.com

Response from Cafe_Appliances

We'd like to assist with your coffee maker leaking water. We will be reaching out to you via email to gather additional information. Please respond to...

Cafe_AppliancesDecember 31, 2025

We love this machine

Would Recommend

[This review was collected as part of a promotion.] This machine is great. Once we found the grind time on the app, it became even more perfect. The flavor of fresh ground coffee can not be beat. There are so many options that the perfect cup is possible. We also love the delay brew so we can wake up to the aroma of our freshly ground and brewed perfect cup. The carafe keeps the coffee warm for the better part of 2 hours, more if it is full. The water reservoir is so easy to clean and fill. Thi...

December 24, 2025

From cafeappliances.com

Sweepstakes

Be advised

Would Not Recommend

[This review was collected as part of a promotion.] This brewer makes pretty good tasting coffee, however, there are some drawbacks. 1) the cost of this brewer is quite expensive. 2) I have only been using this brewer once per day (and NOT every day) for the last 6 months, and despite the fact that I meticulously clean the carafe with EVERY use, it is stained inside and on the plastic lid. 3) It is extremely labor intensive to keep the coffee shute cleaned out so it will function properly. 4) Br...

December 18, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe Appliances

We will pass on your comments about the unit’s upkeep that you mentioned to our product team so they may review. We would like to help with the care...

Cafe AppliancesDecember 22, 2025

Leaking from water reservoir

I have used this coffee maker for approximately two years, and the water now leaks continuously from the base of the reservoir, emptying the entire tank onto the floor. I have replaced the filters and maintained the machine according to the instructions, but the issue persists. Given the purchase price, it is disappointing that the unit has developed this problem, and I am uncertain whether replacing the water reservoir would resolve it. At this point, I can only fill the reservoir immediately b...

December 14, 2025

From cafeappliances.com

Response from Cafe

We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.

CafeDecember 15, 2025

STILL LEARNING

Would Recommend

[This review was collected as part of a promotion.] [Employee of cafe_appliances] I'M STILL LEARNING BUT SO FAR IT IS GOOD PRODUCT, BUT I NEED TO LEARN ON HOW TO USE THE FEATURES MORE. I STILL CAN NOT GET THE GRINDER TO STAY OFF(?)

December 10, 2025

From cafeappliances.com

Sweepstakes

Good coffee, to many issues

I am on my 3rd machine in a yr. Issues with the grinder, pot and basket closure.

December 3, 2025

From cafeappliances.com

Response from Cafe_Appliances

We see you are being helped by a member of our team. Please contact then directly if you have any questions.

Cafe_AppliancesDecember 8, 2025

Great Coffee. For a short time. Then it breaks.

Makes fantastic coffee, until it doesn't because it starts leaking in less than 14 months, and then there is no option for repair. They will happily sell you another one. Every year, I guess. Disappointing that such an expensive product boasts such terrible build quality. It made really good coffee. Until it didn't.

December 3, 2025

From cafeappliances.com

Response from Café _Appliances

We want to assist with this issue you’re having with leaking, and we’d like to look into your situation further. We’ll be reaching out over email to d...

Café _AppliancesDecember 10, 2025