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Raya Matte Black Single Handle Deck-mount Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)

Ratings & Reviews for Pfister Raya Matte Black Single Handle Deck-mount Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)

3.5
298
Review
 3.5 out of 5
298 Reviews


62% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception from customers. Many praise its sleek design, convenient features like the touchless sensor, spray function, and soap dispenser, as well as its ease of use and good water pressure. However, a significant number have experienced issues such as sticking handles or buttons, water pressure problems, and the faucet breaking down within a couple of years. Some also note the touchless sensor can be overly sensitive. The product seems to provide good functionality when working properly, but reliability issues have led many customers to not recommend it.

Customer review summary generated by AI, including incentivized reviews.
298 Customer Reviews

works about a year

Had a little over a year, and the sprayer buttons quit working. Of course, the receipt is long gone. DO NOT RECOMMEND

November 7, 2025

From pfisterfaucets.com

Response from Customer Care Team

Hello Campbell Fam, We can help. Can you give us a call? We want to gather more details about the problem you are experiencing with your faucet. Pfi...

Customer Care TeamNovember 12, 2025

Excellent and attractive kitchen faucet

Would Recommend

I don't understand the bad reviews. I've had two of these now in two different houses. The most recent I've had for 3 years with absolutely no problems. Very attractive and great flow and spray is contained. Love the pause button on the sprayer as well.

August 21, 2025
Verified Pro
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Junk, but hey, they keep replacing the parts free.

This thing is garbage. Looks fine, but fails yearly or twice a year. We gave up on using the electronic on/off within the first year. We had them replace that part twice. We just have been using it without the electronic part since. The spray head dies yearly, sometimes more. It stops switching between the two spray modes. To their credit, they just keep replacing the part for free. I can almost set my calendar for the next failure though.

October 1, 2024

From pfisterfaucets.com

Response from Pfister

Hello Nate, Thank you for sharing your experience with us, and we're sorry to hear you encountered issues with your faucet. We want to help and get t...

PfisterOctober 2, 2024

Constantly breaking

We've had this faucet since 2018 and I regret purchasing it. It looks great and when it works, it works well. However, we've needed THREE repairs to it since our initial purchase. I do not recommend this faucet to anyone.

May 29, 2024

From pfisterfaucets.com

Response from Pfister

Hello Ckron79, At Pfister, we put tremendous value on the experience that our consumers have with our products - from initial purchase to installatio...

PfisterMay 31, 2024

Avoid this one

I think we've had this about a year and a half. First it started leaking at the handle. Now the buttons are stuck and virtually no water comes out. How is it that I grew up with the same faucet in my original home for twenty years and this one can't make it two years? We had no plumber come and service that ugly kitchen faucet, but it didn't leak and my dad never had to mess with it. This faucet is probably typical of the throwaway stuff they make these days. Maybe we were lucky to get a year...

May 11, 2024

From pfisterfaucets.com

Response from Pfister

Hello Harry, We're here to help! If you haven't called us already, please do. As the original purchaser, your faucet is backed by Pfister's Limited L...

PfisterMay 14, 2024

Complete garbage

Would Not Recommend

Be prepared for the aerator to last under 1 years, and then replace again soon after.

April 1, 2024
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Response from Pfister

Hello Whocares1,

We're here to help! If you haven't called us already, please do. We would be happy to send you the replacement ae...

PfisterApril 1, 2024

Pfister

Garbage product, wish I could give a 0 star.

Would Not Recommend

We changed our faucet in 2022 Summer, it’s been a year and paint coating came off. Now we have to change our faucet again. NEVER USING PFISTER AGAIN!!!!!!

January 6, 2024
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Response from Pfister

Hello NoPfister,

Thank you for sharing your experience with us. We want to help with your faucet, but we need to gather more information f...

PfisterJanuary 10, 2024

Pfister

Raya faucet

Would Recommend

Bought during covid, great looking faucet, works nicely. Needed a new sprayer and hose, both delivered promptly and free of charge thanks to the lifetime warranty. Would buy another Pfister product without hesitation.

November 15, 2023

From pfisterfaucets.com

Quality faucet

Would Recommend

Metal brushed nickel body, does not leave fingerprints. Touchless sensor for easy operations. Classic style that fits a modern kitchen.

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Bad design

Would Not Recommend

Don’t buy this faucet. And save your sanity. Two design flaws: 1. has a notch that needs to fit in faucet dock. This never happens on its own, you will have to guide it EVERY time, 2. The weight is not affixed to the hose, so even though the weight is quite heavy, there is not enough weight to pull the faucet hose back up or seat in the above mentioned notch. ARGH!!!

June 5, 2023
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Response from Pfister

Hello Hill,

The spray head of this faucet does not automatically retract, but it does include our AccuDock technology. This advanced docki...

PfisterJune 6, 2023

Pfister

Do not buy

Would Not Recommend

The faucet buttons constantly get stuck. We can get them unstuck but then it keeps happening. It has been such a hassle especially since we use the sink all the time!

April 23, 2023

From pfisterfaucets.com

Response from Customer Care

Hello, We're here to help! If you haven't called us already, please do. Pfister's Pforever warranty covers the finish and function to the original pu...

Customer CareApril 24, 2023

I would recommend this product to a friend

Would Recommend

Sleek high end design and good quality product for the price

April 7, 2023
Verified Purchaser
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Sensor does not function properly and is common.

Would Not Recommend

The sensor stopped working 5 minutes after plumber let. I called Pfister and they are sending a new control box--who knows how I will install it. Otherwise faucet works like a faucet. Just didn't get what I paid for.

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Response from Pfister

Hello Sensorless2023,

Thank you for sharing your experience with us. We are happy to hear you got ahold of our Support Team and are being ...

PfisterApril 4, 2023

Pfister

Issues

We had this installed several years ago. We loved the look and it performed will. The buttons get stuck and need to be pulled out with your finger nails. Then one day the lever wouldn't move to turn the water on. After a bit, I took off the handle with an allen wrench and noticed that the dome like part that the handle goes into hadn't moved so the handle was stuck. I adjusted it so the handle could move and tightened again with the allen wrench. I have had to do this pretty regularly.I think ...

February 22, 2023
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Response from Pfister

Hello BobT,

Thank you for sharing your experience with us. We want to get more details about the issues you encountered with your faucet s...

PfisterFebruary 28, 2023

Pfister

No hot water, button sticks, "lifetime" warranty l

Would Not Recommend

Pfister LIES. Their "lifetime" warranty is for ONE year. One year!! Calling that a lifetime warranty should be illegal. The buttons stick, and we no longer get hot water coming from it (dishwasher and other faucets are fine). I guess Pfister thinks you should replace their faucets every year, and pay them for the privilege. I will never buy anything Pfister again, period, it's a fist up your you know what.

January 16, 2023
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Response from Pfister

Hi DavidC,

The product is under a Lifetime warranty to the original purchaser of the product. If you purchased the faucet, you are covered...

PfisterJanuary 17, 2023

Pfister

Lasts about 2 years.

Would Not Recommend

Has had problems with the buttons a few times. This time is is completely broken. Not a good product.

December 15, 2022

From pfisterfaucets.com

Response from Customer Care

Hello Keithd, We're here to help! If you haven't called us already, please do. We'd be happy to send you the replacement spray head at no cost under ...

Customer CareDecember 15, 2022

save your money

i purchased this faucet 6-7 years ago and had a problem they covered it under warranty and had another problem faucet qont turn on unless you play qith handle for awhile and when researching it i found they had this problem for years and still haven't fixed it just cover it under warranty and I'll be without a faucet for 5-7 days while the send the part. are you kinding me. i throw it out and went to a different brand. research your faucet reviews before purchasing i know you can only take a fac...

November 20, 2022
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Response from Pfister

Hi dodgepdw,

Thank you for sharing your experience with us. We’re sorry for your trouble and to hear that you have already replaced your f...

PfisterNovember 22, 2022

Pfister

Raya Black single handle kitchen faucet

Would Recommend

This is a great Fossett. Great size. It is the perfect black, it was not to Matt and it works with all of the other black Decour we have.

November 12, 2022
Verified Purchaser
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